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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Remember These 4 Things When Filing a Water Damage Claim

5/19/2022 (Permalink)

Floor mats on wooden flooring To save these residential floors in Franklin, NC from water damage, we put our floormats to work!

Filing a Water Damage Claim

If bursting pipes have created damage in your Tuckasegee, NC, home then you'll want to get compensation from your insurance company. After all, that's why you make those monthly premium payments. Here are some things to keep in mind when filing a claim.

1. Study Your Policy To Know What It Covers
Different insurance policies reimburse you for different types of damage, so the first thing you should do is read your insurance policy carefully to see what's covered. It's important to know what you're entitled to before you call the insurance company.

2. Contact Your Insurance Agent
When bursting pipes damage your home, let your insurance agent know as quickly as possible. You'll also need to save all receipts whenever you hire someone to fix a broken pipe or do other repairs on your home. Contact restoration specialists to repair any flooding damage and prevent the growth of mold. Document all of the work done.

3. Realize That Claims for Gradual Water Damage Are Often Denied
Damage to your home from bursting pipes is typically noticed right away and files are claimed. However, slow leaks from old pipes or cracks in the basement can bring on gradual damage. As a homeowner, it's your responsibility to maintain your home. If the harm is due to your neglect, the insurance company will likely deny your claim. Talk with your agent to see what is covered.


4. If Your Claim is Denied, Contact Your State Insurance Board
If your insurance company denies your claim and you feel you are entitled to be reimbursed, contact the state insurance board. They may be able to remediate the situation.
Damage to your home from a flood can be devastating, but by filing a claim and contacting the professionals as well as documenting everything, you can restore your home.

4 Benefits of Hiring a Fire Mitigation Professional

5/5/2022 (Permalink)

Firefighters putting out a fire in a big building A fire not only leaves behind soot but also smoke damage and potential water damage.

Four Advantages of Hiring a Fire Mitigation Expert

Dealing with the aftermath of a fire at your Cullowhee, NC, business comes with many headaches. From dealing with the insurance adjuster to assessing the fire damage and still keeping your business running, the cleanup and repairs simply add to the stress. Get back to business faster and with peace of mind by hiring a certified professional fire and water damage restoration company. Below are four benefits that make it worthwhile.

1. 24/7 Help

A disaster may strike at any time. A fire mitigation company understands that and is available 24/7 to take your emergency call. After the call is received, you can expect a quick turnaround time for the inspection and assessment.

2. Minimize Damage

Choosing a reputable contractor means choosing a one-stop-shop professional. Mitigation companies are experts at finding hidden damage and properly repairing it to ensure that there are no lingering effects. They will also have the know-how to help you salvage many items that may seem lost forever.

3. Proper Fire Damage Cleanup

A fire not only leaves behind soot but also smoke damage and potential water damage. Each type of damage requires its own unique methods and tools to repair. A restoration expert already has the industrial-grade equipment and know-how to handle whatever issues the property faces.

4. Save Time and Money

Since time is money, saving on both is an ideal solution. Tackling damaged property on your own may turn into a long process with added costs. Experts provide a detailed assessment of the work that needs to be done along with a schedule to get your business back to normal as fast as possible.
Cleaning up fire damage is a difficult and time-consuming task. By using a licensed specialist, you can focus on your business and have peace of mind that repairs will be done right.

What Sets the Best Disaster Recovery Teams Apart?

4/22/2022 (Permalink)

Warehouse filled with drying equipment and cardboard boxes We have the equipment for any restoration job.

What Distinguishes the Most Effective Disaster Recovery Teams?

Disaster recovery is a process that involves many moving parts. The first priority is to document damage, and this must take place before mitigation. It is then necessary to take measures to limit the severity of damage within hours. The top restoration teams have the training, equipment and resources necessary to respond to any incident in Andrews, NC, whether the damage is confined to a single structure or affects multiple properties.

Trained Cleanup Experts
Skill sets distinguish experienced restoration providers from amateurs entering the field. Here is several Institute of Inspection Cleaning and Restoration Certification credentials that set the best teams apart from the rest:

  • Commercial Drying Specialist
  • Contents Processing Technician
  • Fire and Smoke Damage Restoration
  • Technician
  • Water Damage Restoration Technician

The leading storm response service will include one or more certified technicians along with trained employees. These experts work together to make the most informed recommendations regarding damage mitigation, cleanup and restoration.

Specialized Restoration Equipment
In addition to expertise regarding procedures, the best disaster recovery teams also have access to industry-leading equipment. From dedicated cleaning machines for damaged contents to pumps for safely extracting water and cleaning solutions for smoke residue, property owners can count on the leading services to know how to use the right tools for any job.

An Extensive Network
The best storm damage response teams are backed by an extensive network. A national restoration company with more than 1,700 franchises across North America is likely to have several locations in any region. This means that specialists and equipment can be made available in the places that need them most.

A disaster recovery service that lacks any of these elements will not be as effective. Property owners and insurers should seek out a restoration company that maintains the highest industry standards for cleaning up fire, water, storm or any other type of property damage in Andrews, NC.

Answering Common Questions About Commercial Generators

4/13/2022 (Permalink)

Commercial power generator Luckily, most generators last between 3,000 and 5,000 hours.

There are lots of things you can do to get ready for an upcoming storm in Hayesville, NC. You can create emergency preparation kits and store the contact information for commercial restoration professionals. You should also purchase a generator for your property. This unit can keep your building running during a power outage. Here is some more information about this equipment.

What Types of Generators Are Available?

Different types of power can be used to operate generators. This equipment may utilize:

  • Solar power
  • Diesel
  • Natural gas
  • Liquid propane

You should weigh the pros and cons of each energy source before deciding which unit to buy. Natural gas, for instance, is relatively cheap, efficient and clean. However, it could also create a fire hazard. Diesel generators, meanwhile, have great fuel efficiency but can be loud and bulky.

How Long Do Generators Last?

Besides picking the right generator for your needs, you also want one that lasts for a long time. After all, you probably cannot afford to replace this piece of equipment every few years.
Luckily, most generators last between 3,000 and 5,000 hours. While that might seem like a short lifespan, remember that you will probably be turning off the unit at night when everyone has gone home. In fact, you will likely only use the equipment a few times each year at most. This means the unit could last up to 20 years.
There are also steps you can take to increase the life span of this piece of equipment. Have a professional check the unit regularly for any generator problems. The expert can then fix these issues before they cause the equipment to malfunction. The pro should specifically unclog any dirty parts and replace worn-down pieces.
Depending on the needs of your business, you can purchase a generator powered by the sun, liquid propane, diesel, or natural gas. Whichever type of equipment you pick, keep it maintained and cleaned properly so it lasts for decades.

Do You Have Enough Fire Alarms in Your Home?

4/7/2022 (Permalink)

Smoke alarm with smoke around it Make sure you test your alarms frequently.

A fire alarm helps to keep your family safe in Cullowhee, NC when a fire breaks out. Most people think one or two alarms are sufficient, but the National Fire Protection Association recommends that the number of alarms you install should be based in large part on the size of your home.

How Many Alarms Do You Need in Your Home?

The NFPA strongly suggests that alarms be placed in the following rooms to avoid devastating fire damage:

One alarm should be installed in each bedroom.
An additional alarm should be placed in the hallway near the bedrooms. If the bedrooms are situated in different areas of the home, you will need an alarm in each hallway.
Place one alarm in the kitchen as well.
Install at least one alarm on each additional level in your home. Don’t forget the basement since a fire can ignite near or inside the furnace.

How Should the Alarms Be Installed?

The fire alarm can be placed on the ceiling, but it also works well attached to the wall. Just make sure it is situated no more than 12 inches from the ceiling since smoke rises quickly during a fire. Alarms positioned in the kitchen should be at least 10 feet away from the stove and other cooking appliances. Smoke damage caused by kitchen appliances can be very difficult to remove, so call a fire restoration service if you need help with the cleanup. Alarms should never be placed too close to windows, fans or vents since these devices may interfere with fire detection.

Make sure you test your alarms frequently to ensure they work when you need them. Change the batteries twice a year as well. A good rule of thumb is to change them when you change your clocks.
Keep your family safe with a properly installed and maintained fire alarm in each important room in your home.

3 Things Property Owners Should Understand About Mold Growth

3/30/2022 (Permalink)

Mold growth on wall due to humidity If you suspect black mold is growing, work with an Indoor Environmental Professional (IEP) to assess the premises.

Three Things Every Property Owner Should Know About Mold Growth

Is black mold invading your business walls? Is it spreading within walls or the flooring, eating away at structural material? Business owners must act quickly to fungus, so owners in Murphy, NC, should be aware of what mold is and how to locate it. Property owners should be mindful of the answers to the following three questions.

1. What Are Common Signs of Mold?

Fungus thrives in dark, damp locations, particularly closets, crawl spaces and kitchens. The development begins unseen and becomes noticeable through dark rings and an unusually strange, musty odor. In fact, the nose acts as one of the first indicators that the property requires mold cleanup. Owners may detect a funky or stale scent. These indicators are a cause of immediate action. The longer someone waits, the more costly and timely the repairs.

2. How Do You Know if the Mold Is Harmful?

If you suspect black mold is growing, work with an Indoor Environmental Professional (IEP) to assess the premises. This specialist is certified to investigate the rooms, determining what is reproducing and how to handle it. They may conduct several tests, including air and structural samples, comparing levels and learning how much of the space is affected. This testing is the only means of understanding precisely what has infested the business.

3. How Is Mold Removed?

To reduce the spore count and eliminate the hazard, owners should look for a mold remediation company to follow the IEP's information. These employees begin by drying out saturation and examining fixtures and belongings. Using high-tech equipment, they can clean documents and electronics. Drenched, porous objects are removed as they cannot be thoroughly sanitized. The room is washed with soap and water as well as sprayed with antimicrobial formula. Anything ruined is replaced.
When something seems amiss, it could be black mold. To know for sure, rely on an IEP to survey the building and guide you inappropriately securing and cleaning up the property.

3 Things You Should Know About Flood Zones

3/24/2022 (Permalink)

View taken from above showing flooded areas Living in a flood zone can make things more difficult for you.

Flood Zones: 3 Things You Should Know

As a homeowner in Andrews, NC, it is important to have as much information as possible to keep your family and your property safe, but there are some things you may not think to consider. Whether or not your home is located in a flood zone might not usually cross your mind, but this knowledge can be incredibly helpful. Here are a few things that you should know about these areas.

1. What Is It?

As the name suggests, a flood zone is an area that has an increased risk of flooding during severe weather. The Federal Emergency Management Agency, or FEMA, determines the risk in each area and gives them a rating based on the type of floods that occur and the severity of the damage it causes.

2. How Do You Determine if You Are in One?

If you want to see if your home is in one of these zones, the process is simple. FEMA provides resources, such as a Flood Insurance Rate Map, that homeowners can download from their website. This will show you in which type of zone your property is located. Their maps are updated often, so you can check back over time to see if there have been any changes.

3. How Will This Affect You and Your Property?

Living in a flood zone can make things more difficult for you, depending on the usual severity of flooding. In some cases, you may end up with damage to your home that requires an emergency restoration service. You might be required to purchase additional flood insurance for your home as well.

While owning a home in one of these areas might not be ideal, having the necessary information can help you be more prepared in case of an emergency. If you know that there is a storm coming, take steps to keep your family and belongings safe. If there is damage to your home, know that there are services available to help.

How Can Wet Documents Be Restored?

3/19/2022 (Permalink)

Office building, boxes with documents wet on the floor. Water damage in an office building Floodwater causes damage to documents and contents inside an office building.

Water Restoration for Documents

If your building floods, there’s a chance that some of your most important documents could be damaged. Losing key records, original documents, books, and photos can be one of the most devastating effects of flooding. Fortunately, with specialized technology and innovative techniques, restoration professionals can often salvage and even restore wet documents.

1. Transfer to Restoration Facility

First, a document restoration team transfers wet and water-damaged documents to a secure restoration facility. These facilities are typically subject to 24-hour surveillance and are managed by HIPAA-Master-certified restoration technicians. Once they arrive at the restoration facility, water-damaged documents, and paper goods are carefully separated, inventoried, and cataloged to ensure nothing is misplaced or out of order.

2. Freeze-Drying

Next, restoration specialists use a unique vacuum freeze-drying process to dry the documents. This process is the same method that the U.S. Library of Congress uses for valuable books and historic documents and is the only document restoration process that is currently approved by the National Archives and Records Administration.
This specialized document drying technique can be used to safely restore many types of wet documents and paper goods, such as:

  • Books
  • Files
  • Photographs
  • Maps
  • Magazines
  • Manuscripts
  • Blueprints
  • Film and microfiche
  • Parchment
  • X-Rays
  • Negatives

3. Gamma Irradiation

Most floodwater contains at least some contaminants, such as dirt, pesticides, bacteria, chemicals, and viruses. These contaminants may not be visible to the naked eye, but they can penetrate documents and cause ongoing damage. Restoration professionals use a state-of-the-art gamma irradiation procedure to clean, sterilize, and deodorize important documents without causing further damage.

4. Digitizing

Finally, the document restoration team carefully scans each document to create a high-quality digital copy. These digital versions are then added to the initial computerized inventory and cross-referenced, creating a convenient and searchable document catalog.
If a flooded building leaves you with wet documents, all is not necessarily lost. Contact an experienced document restoration company near  Cashiers, NC, right away for the best chance at restoring these valuable items.

How a Lightning Strike Can Affect your Home

2/16/2022 (Permalink)

Lightning thunderstorm flash over the sky. If your home is hit during a storm it’s best to call the fire department regardless of if you see a lighting fire.

What Can A Lightning Strike Do To Your House?

If you live in Franklin, NC, you may be wondering if it’s possible for a lighting fire to strike your home. While this force of nature may seem alarming, the odds of having your home struck is roughly 1 in 200.

Facts to Know About Lighting

Understanding this force of nature can help you know the risks to your home.

• Most strikes occur outdoors in open areas
• A strike always takes the path of least resistance to the ground
• A lightning rod can provide a straight path and help protect your home
• Only 18 percent of strike related fires were house fires
• Most strike related fires start in the attic or around electrical wiring
• A strike may result in power surges

What to Do if Your Home is Struck

If your home is hit during a storm it’s best to call the fire department regardless of if you see a lighting fire. Tell them your home was hit by lightning so they can send someone to inspect it and look for any signs of damage or possible fire. They will tell you if the house is safe. Afterwards you can call your insurance and have a licensed electrician look over the building’s wiring.

What Should be Done if a Fire Occurs

In the event your home is struck resulting in a house fire, it’s important to get everyone out as quickly and safely as possible and call the fire department. Once the fire is out you should contact your insurance company and any fire damage restoration services they may recommend. These professionals can conduct any clean up and repairs that may be needed, and the cost is usually covered under most homeowner's insurance policies.

A lighting fire can be just as damaging as any other kind. Fortunately, precautions like a lightning rod may help. If your home is hit it’s important to call the fire department for an assessment regardless of if you have an obvious fire. Afterwards you can make any repairs necessary to the home.

Emergency Preparation: What Every Property Manager Should Do

2/16/2022 (Permalink)

Storm Damage To Commercial Facility The damage you see in this image was caused by severe storms that impacted our area. Our team was brought in to repair the damage.

What Every Property Manager Should Do In Case Of An Emergency

Property management is challenging and a tremendous responsibility, especially for buildings with multiple tenants and families. A significant part of a manager’s job is emergency preparation, specifically in the terms of storm preparedness. There are at least four tasks every manager should complete to ensure the protection of every tenant.

1. Create a Contact List

Every manager should have a master contact list. This list should include specifics about the apartment or complex and the tenants living or operating there. It should include names, phone numbers, email addresses, as well as the number of children, pets and whether the people have a disability.

2. Compile Emergency Services Numbers

Beyond knowing who lives or works in the building, basic storm preparedness means having a list of all emergency service numbers. This list should be copied and posted near every phone, ensuring that anyone discovering an emergency situation knows who to call.

3. Routinely backup Emergency Lists

It is not enough to make the lists because a list is only as good as the information on it. A list with tenants that are no longer tenants will only confuse emergency services and potentially waste time and risks lives. It is crucial that all number are routinely updated to ensure accurate information.

4. Prepare an Emergency Plan with Restoration Services

Beyond having up-to-date contacts, a property manager would be doing an excellent service to their tenants by calling a disaster restoration specialist in the Cashiers, NC, area and developing an emergency response plan. These plans ensure that quick action is taken to start the restoration process, minimizing the length of time tenants have to stat out of the facility.

Storm preparedness is one of the most important elements of a property manager’s job. If done right, a manager can potentially save lives. However, if done poorly, lives may potentially be put at risk.

Save Damaged Documents With SERVPRO

2/16/2022 (Permalink)

Close-up image of weathered documents - aged file folders and sheets of paper inside them Digitizing services allow you to preserve documents in a digital form, where they can no longer be harmed by natural disasters or fires.

SERVPRO Can Help You Save Documents That Have Been Damaged.

As an insurance agent, you always have to consider cost when working on residential damage claims. One issue that can lead to high expenditures is document restoration, especially where highly valuable items are concerned. Luckily, SERVPRO has a drying solution that can work for both you and your Andrews, NC, clients.

What It Is

The drying process is completed by restoration specialists who are trained in proper recovery techniques for both papers and photographs. The steps involved include the following:

  1. Drying - This is completed with a modern vacuum freeze-drying method, used by the Library of Congress to save important documents.

  2. Disinfection - This is accomplished through gamma radiation that helps to eliminate viruses, bacteria or other harmful contaminants.

  3. Digitizing services - These special services allow you to preserve documents in a digital form, where they can no longer be harmed by natural disasters or fires.

SERVPRO’s freeze-dry document restoration process is the only one that is approved by both the General Services Administration (GSA) and the National Archives and Records Administration (NARA). The company’s state-of-the-art facilities and highly trained technicians combine to ensure that each document is preserved and restored as thoroughly as possible.

What Is Covered

Besides important paperwork and treasured photographs, the drying process can be applied to the following types of documents:

  • Books
  • Negatives
  • Magazines
  • Manuscripts
  • Maps
  • Parchment
  • Microfiche
  • Films
  • X-rays
  • Blueprints

There are very few limits on what kinds of homeowner documents can be dried and restored using the freeze-dry and decontamination process.

How It Helps

Insurance professionals like you know that restoration is always more cost-effective for an insurance company than replacement. This is especially true in a situation where something priceless is considered, such as a cherished photograph or a rare document. Document restoration from SERVPRO is one way that insurance providers, like the one you work with, can cut back on claims costs while keeping customers happy.

Flood Damage and Frozen Pipes: 3 Important Insurance Facts for

1/26/2022 (Permalink)

Flood cuts performed on a drywall and drying equipment placed on damaged area Drying up a house that has suffered from flooding.

Learning the Details of Your Coverage

Investing in homeowner’s insurance can protect your Murphy, NC, home when unexpected disaster strikes. However, when it comes to flooding, you may worry about gaps in your coverage and which circumstances are covered. Some instances, such as flooding as a result of a burst water pipe during cold weather may allow you to file an insurance claim; however, it is important to understand what you can expect as far as how much of the damage will be covered and what you might have to pay for out of pocket.

1. Preventative Measures Can Affect Coverage

Some insurance companies require that you take preventative measures to prevent frozen pipes. For example, insulating them in cold weather and performing regular maintenance that keeps them in good working order may be necessary for filing an insurance claim in the event of a pipe break. It is wise to understand the terms of your insurance coverage so you can take steps to comply.

2. Affected Surroundings Are Usually Covered

Because water damage from a burst pipe can be significant, your homeowner’s insurance will likely cover affected surfaces such as ruined flooring, soaked drywall and wood cabinets. If any building material needs to be removed in order to access frozen pipes, you might be compensated for this too, especially if the temperature plummeted unexpectedly and you did not have the opportunity to insulate them.

3. Pipe Repair Costs Are Typically Not Covered

While your insurance company may help you cover costs for a flood damage and restoration service to come in and repair floors, walls and other structures, you will likely have to pay a plumber out of pocket when it comes to repairing the broken pipe itself. Since this can be a considerable expense, it is a good idea to have a plan in place and to retain the services of a trusted professional before this type of problem occurs.

Being able to file insurance claim when a frozen water pipe breaks and damages your Murphy, NC, home can give you peace of mind during such an incident. However, it is wise to learn the details of your coverage so you are prepared in the face of an indoor winter flood.

Black Mold – Color, Smell and Appearance

1/18/2022 (Permalink)

Walls of a kitchen covered with mold A small water leak in your kitchen can a mold infestation in your Andrews, NC home.

Three Things To Know There is Mold In Your Home

Mother nature employs mold to breakdown natural materials in order to clear the land and open the way for new life. Dead trees, fallen leaves, and even animal carcasses can quickly become covered in mold – and that is a good thing. But when mold moves indoors in Andrews, NC, it can become dangerous, and that is not a good thing. To protect your family, have a mold inspection by a certified mold remediation team at the first sign of the unsightly fungus. The team can generally look for these three things.

1. Color

At first glance, asking if the mold is black appears to be a nonsensical question, but it is not as ridiculous as it first seems. Mold is a fungus that comes in many colors, and quite a few of those colors have been classified by the experts as black, or a species known as stachybotrys chartarum. The fungus thrives in dark places, but they can appear as red, yellow, green and even orange.

2. Smell

Like most other fungi, black mold has a distinctive smell, but unlike other types of fungus, the black smells very musty and more like mildew than having a sharp repellent odor. Because of the lack of a dangerous smell, most people need a mold inspection to find hidden black stachybotrys because they have no idea it is attacking their home.

3. Appearance

Often hidden inside of floors, walls, and ceilings, the rampaging fungus colonies thrive on moisture. That may explain why they appear as velvety and slimy at the same time. However, like other types of house mold, the black variety spreads quickly into patches of soft-looking colonies that eat their environment until they have grown puffy enough to release spores into the air.

Consider having a mold inspection if there is any chance your home has been invaded by mold. That is the best way to guarantee it is not the black type you are fighting. The professionals can quickly assess the issue and address any concerns you may have.

FEMA Assistance FAQ

1/12/2022 (Permalink)

Fema Discover Center FEMA provides grants to help cover costs not covered by your insurance company.

FEMA Assistance FAQ

When natural disasters strike, the Federal Emergency Management Agency, or FEMA, often provides shelter, assistance, and inspections. What can you expect if they show up at your home?

  • The representative completes an overall assessment.
  • Paperwork is filled out, detailing the extent of the damage.
  • Proof of ownership is established.
  • Adjusters from insurance companies and the agency assign dollar values to property and belongings.

How Do I Obtain Assistance?

If you believe you qualify for federal disaster assistance, you'll need to apply by contacting www.DisasterAssistance.gov or calling the agency. Act quickly to be sure you don't miss established deadlines. You may qualify for one or several grants to help you recover from flooding. These include grants for expenses related to medical, dental, and funeral costs, emergency home repairs, personal property losses, and temporary housing.

Are All Losses Covered?

FEMA provides grants to help cover costs not covered by your insurance company. This doesn't mean that the entire difference between the overall costs and your insurance coverage will be available. However, a disaster loan from the agency may give you the leeway you need to get your home back into a comfortable living condition. Work with a disaster recovery company in Cashiers, NC, to understand the potential costs.

What Do I Need To Pay Back?

The type of aid you receive affects whether you need to repay any of the funding. If you received grants, for example, you don't need to repay them. If you received loans, however, you will be responsible for repaying the amount. You may also find some relief by applying for a loan through the Small Business Administration. These low-interest loans are often available after natural disasters.

What Are the Requirements?

There are several requirements that may affect whether you qualify. These include providing proof of your citizenship status and proof of homeownership or rental status.

FEMA aid is not meant to cover all expenses related to getting your home back to pre-disaster condition. However, enlisting the agency's help can make the recovery process far less stressful.

Keep Fires at Bay With These Space Heater Safety Tips

12/31/2021 (Permalink)

Portable electric heater, halogen light heater Space heaters are wonderful inventions.

Space heaters are wonderful inventions, as they are energy-efficient, affordable and effective. However, despite their many benefits, they do come with one major drawback: fires. If you’re not careful with your personal hotspot, you could end up with a burned space heater and worse, a burned home. Don’t let that happen, and use these tips to prevent your space heater from catching on fire:

Safety Tips for Space Heaters 

  • Buy a space heater that comes with built-in safety features.
  • Find a safe place to put your little heater.
  • Keep the three-foot rule in mind.
  • Practice safe habits.

Safety Features To Look For

When shopping for space heaters in Franklin, NC, there are certain safety features that Consumers Reports recommend you look for. For one, the heater you buy should come with a safety certification as well as a Very Good or Excellent Fire Safety Score. Anything less than that is likely not safe. Secondly, look for automatic shut-off features. The ideal heater has a sensor that tells it when it's overheating and turns it off automatically. Finally, the heater should have at least a six-foot cord that is equipped with a GFCI plug, which grounds the connection so you won’t get shocked when plugging it in.

Find a Safe Place To Put Your Heater

A large reason for burned space heater accidents is location. Keep the three-foot rule in mind when finding a place to put your heater: three feet from all combustible materials, and surrounded by a three-foot, child-free, pet-free safety zone. Make sure to place the heater on a solid, level and nonflammable surface as well.

Practice Safe Habits

Finally, make sure that you practice safe habits with your space heater. Turn it off each night before going to bed or when leaving the home, install working smoke alarms, and never plug another item into the same outlet that the heater is on, especially if using an extension cord (which you shouldn’t do anyway).

The tips above should help you prevent burned space heater accidents, but in the event that your heater does catch fire and you need smoke cleanup help, reach out to your Franklin, NC, fire damage team today.

3 Ways You Can Prepare for an Insurance Adjustor’s Visit After a Flood

12/28/2021 (Permalink)

staircase of a house completely flooded during the river flooding Flooding can cause a surprising amount of damage to your Highlands, NC, home.

Prepare for an Insurance Adjustor’s Visit After a Flood

Flooding can cause a surprising amount of damage to your Highlands, NC, home. From having contaminated water drained away to assessing structural damage, the road to recovery and restoration can be difficult. However, knowing how prepare for a visit from your insurance company’s home adjuster can make filing a claim simpler and get you the money needed to cover the cost of repairs without frustrating delays.

1. Leave Items Where They Are

While it might be tempting to retrieve treasured items from flooded rooms or throw away damaged ones, it is a good idea to leave them where they are until the adjuster arrives. This allows him or her to see the damage as is. Take photos beforehand or take a video tour of the damage if it is safe to do so. It may be difficult to face the damage; however, leaving your home untouched after a flood can result in a more accurate repair estimate.

2. Create an Inventory

Once you tour your home, you can help the home adjuster by creating an inventory of damaged items and their worth. Include electronics, furniture or collections that have been appraised previously, such as sports memorabilia. Include prices if you can, but if any receipts have been destroyed by the flood, you can list amounts from memory or by pricing similar items. A flood damage and restoration company may be able to help you with the removal and estimated costs of repair for some items.

3. Get Contractor’s Estimates

You may be able to file an insurance claim with your adjuster with more speed if you reach out to a few building contractors and get estimates for repair costs. Make copies of their findings and submit one to the adjuster so he or she can include it in the detailed report.

Flood damage to your Highlands, NC, home can be difficult to handle. However, when you understand effective ways to help your home adjuster, the road to recovery can be a smoother one.

3 Useful Tips To Prepare for a Spring Thaw

12/23/2021 (Permalink)

Hand with a glove cleaning a clogged gutter Keep your gutters clear.

Tips To Prepare for a Spring Thaw

Winter in Ellijay, NC, can present challenges on its own, but when packed snow, ice and a possible frozen pipe thaw in the wake of warmer temperatures, the ensuing water flow can cause significant property damage. Fortunately, knowledgeability and precautionary action can help to mitigate the difficulties of spring thaw flooding.

Taking Preventative Measures

It is important to acknowledge that while floods during spring can be virtually unavoidable, taking steps to prepare can help tremendously to protect your business and valuables. Such preventative measures include the following:

  • Have the building assessed for damage by a professional restoration service.
  • Install a sewer backflow valve or water pump, as well as a water alarm, in the basement level of the building.
  • Transfer valuables from lower floors to a higher level prior to spring thaw warnings.
  • Keep all flood drains, window wells, gutters, and downspouts clear of debris and in working condition.

Understanding Your Insurance Coverage

Always be informed and updated on all insurance policies pertaining to your business, especially those relating to water damage. Many companies will only cover the damage caused by a spring flood under a flooding insurance policy. It is also wise to ensure that backed-up sewer coverage is included in the policy, as such protection is often unavailable without paying certain premiums.

Securing Your Valuables

One of the most effective methods to protect valuables is to keep them out of harm’s way; consider relocating high-priority items to a secure, waterproof location, as well as removing assets from lower building levels during spring thaw advisories. Be sure to keep vital records, important documents and a list of all assets stored with said valuables, and take inventory on a regular basis to keep your records up to date.

Though spring thawing is an inevitable part of the season, keeping your business protected from water damage and flooding is simple and easy with the right preventative measures. Having a plan in place and being prepared can bring you security and peace of mind this upcoming season.

3 Key Components of the Fire Restoration Process

11/23/2021 (Permalink)

Cabinets and walls of a kitchen black, damaged by fire. Concept of fire damage in a kitchen Kitchen fire damage in Sylva, NC.

Fire Restoration Process

After your home has been damaged by a fire in Sylva, NC, you will likely be eager to immediately begin the fire restoration process. However, it’s important to understand that there are various steps to follow before the restoration itself can commence. Proper procedures can help ensure your home is safely restored.

1. Evaluation

It’s important for your home to be evaluated before anyone can start cleaning it or removing items from the interior. The house should first be assessed for smoke damage, water damage from fire sprinklers and structural damage. These evaluations should be carefully completed in order to mitigate any further damage and to safeguard the people repairing your home.

2. Cleanup

Once your home has been evaluated, the damage cleaning can begin. Professionals can remove any water that is present and can also eliminate any additional hazards that could prevent restoration from occurring. Your home should have any smoke or soot removed in order to ensure the environment is clean and unlikely to cause respiratory issues. Cleanup is a vital part of making your home safe again.

3. Restoration

Now that your home has been assessed and cleaned, the fire restoration process itself can begin. Any necessary repairs to fix the structure of your home should occur, and items inside your home should also be replaced. While your home is being restored, make sure to keep in contact with the workers who are doing repairs and fixing your home. This can help you understand where expenses are coming from and why items may need to be replaced.

Knowing what to expect out of the fire restoration process can bring you peace of mind as your home is returned to its previous state. During this process, it’s often wise to work with fire damage restoration professionals who are experienced in cleaning and restoring homes that have undergone fire damage.

What To Do When Light Fixtures Drip Water

11/19/2021 (Permalink)

Water dripping from a light fixture Water in light fixtures can be securely removed and replaced by an electrician.

What To Do If I Have Water Dripping From My Light Fixture?

A burst pipe in your ceiling or roof leak may not be apparent until water starts to pool or drip from light fixtures. Follow these three steps as soon as you notice water in light fixtures in your home in Tuckasegee, NC.

1. Know the Risks

Charged particles in water conduct electricity. You may receive a shock if you attempt to handle a fixture or even turn off the switch. Shut off the power at the breaker box or service panel for your home and use a non-contact voltage tester on dry electrical sources elsewhere in the residence to confirm that the electricity is off. If you don't have a meter on hand, shut off the power and call an electrician.

2. Fix the Source of the Problem

If the leak in your ceiling and water in light fixtures is due to a broken pipe, turn off the water at the main shutoff valve. This can mitigate damage until a plumber and electrician arrive. If a roof leak is the culprit, contact a roofer. You may also want to hire a residential water damage restoration firm to provide cleanup and ensure that secondary damage, such as mold, does not develop.

3. Address the Damage

Even after resolving the cause of a leak, you should not attempt to repair or replace any light fixtures exposed to water. You may want to eliminate any water that has pooled in the ceiling, which can cause ceiling damage. Place a large bucket or trash can with wheels under a ceiling bulge and pierce the bulge with a sharp object to reduce weight and pressure.

An electrician can safely remove water in light fixtures and replace these fixtures. Electrical wires can develop corrosion that can lead to electrical shorts or fires, so it is best to replace any lighting that has been exposed to water.

Flood Restoration 101: Understanding the Flood Cut

11/11/2021 (Permalink)

wet floor, person with a vacuum extractor, flood cut performed on a drywall. Flood cut performed on drywall due to flood damage.

Understanding the Flood Cut

When flooding occurs in a Hayesville, NC, commercial building, a flood damage restoration team will most likely need to perform a flood cut. A flood cut is a term used to describe the process of removing the bottom 12 to 24 inches of effected drywall to prevent further contamination. Some reasons a restoration crew might perform a flood cut on your building include:

  • They suspect that the underlying insulation is wet.
  • The water that flooded your building is contaminated by sewage or other contaminants from outside.
  • The crew suspects that secondary damage, such as mold growth or drywall rot, has already occurred.

Though it may seem counterproductive to tear out part of your building to restore it, if your restoration team recommends a flood cut, it is likely necessary. Disallowing a cut could result in secondary damage, which may end up being costlier and more damaging than a cut in the drywall.

What Happens After a Cut Is Made?

Once a cut is made above the line of flooding, your damage restoration team will remove any wet or rotted components. This may include insulation, electrical and hardware. Components that cannot be removed and replaced, such as the framing or studs, will be thoroughly cleaned so as to prevent further contamination.

For harder-to-reach areas, your team will use special equipment, such as heavy-duty pumps and vacuums, to pump water from inside the walls and dry out the interior of your building. Your team may use one or several air movers to complete the process.

Flood cuts are often necessary post-flooding, as mass amounts of water typically do not just sit on the surface. These cuts help professionals dry out hard-to-reach areas as well as serve to prevent secondary damage. If your building was recently flooded with water, contact your Hayesville, NC, water damage restoration team today regarding what needs to be done to dry out your building and ensure the best possible outcome.

Managing Smoke Detector Power

11/6/2021 (Permalink)

Smoke alarm Maintain and monitor your smoke alarm system.

Monitoring Smoke Alarm System

Keep your home in Cashiers, NC, free from fire hazards by maintaining and monitoring your smoke alarm systems. Read on to glean a few tips related to these important home devices.

1. Source

Know the power source of your chosen model of a smoke detector. Some models can be wired directly to the wall, and thus will run on your home’s electrical system. Others use replaceable 9-volt batteries or non-replaceable lithium-ion power sources. Some detectors may combine both of these methods as a backup in case of home power failure. Regardless, you should test the units each month to ensure that they are fully functional. If the device is blinking or beeping, this may be an indicator that the unit has insufficient power.

2. Age

Smoke detectors are not built to last forever. Both ionization and photoelectric alarm types suffer from reduced effectiveness as they age. A typical smoke alarm will only last for about ten years. Luckily, they are inexpensive to replace, typically costing less than $20. A wide selection of models is available at your local hardware or department store. Examine the date of manufacture on the back of the unit to determine an appropriate time to rotate out your set of detectors.

3. Safety

By maintaining your smoke detection systems, you can prevent fire damage and loss of life. Many residential fires occur while most people are asleep, so it is extremely important to have an automated system in place to alert friends and family to fire hazards. The risk of health and property damage from fire goes down substantially when smoke detectors are well-distributed throughout the house, especially if they are connected to activate one another when any single unit detects smoke.

By taking care of your smoke alarm setup, you can prevent physical harm to your occupants and damage to your home that could require costly professional fire restoration.

Recovering From Smoke Damage From a Nearby Fire

10/28/2021 (Permalink)

Burned wall Smoke-damaged walls in a commercial facility.

Recovering from Smoke Damage Caused by a Closed Fire

Damage from a fire to a commercial property lingers long after the fire has been extinguished. The destruction can even extend to adjacent properties that were not engulfed in flames. Although the property may not have water damage from the fire fighter’s hoses, drifting ash, smoke, and soot can wreak havoc and bring your business to a grinding halt. Luckily, smoke damage is often a covered loss. Recovering a commercial building from a nearby fire can be done quickly and safely with help from restoration specialists, who use special techniques to repair the damage left behind.

Determine What Items Are Likely To Be Damaged

Certain objects are susceptible to smoke and soot damage, including the following:

  • Carpeting
  • Walls
  • Upholstery

The longer these objects are left uncleaned, the more likely they are to develop lingering odors of smoke. Your items may also need to undergo a sanitization process to become safe to use again.

Move Quickly To Get It Fixed

After a fire in Cullowhee, NC, it is important to work quickly to repair damage. Getting a professional inspection of the smoke damage is often crucial to determine the correct treatment needed. Once an inspection has taken place, restoration specialists can formulate a plan to bring the property back to normal, using these tools such as industrial air scrubbers, fogging equipment, and ozone treatments, all of which are designed to give a deep smoke cleaning to the building.

Get Back to Business as Usual

Once your commercial building has been properly cleaned of smoke and sanitized, it is also important to restore the building to how it was before the fire. Services often include the following:

  • Carpet reinstallation
  • Drywall repairs
  • Repainting walls

Smoke damage can be frustrating, but it doesn’t have to last forever. Working with the right company after a fire can ease the burden of getting your business back on track.

Can You Rely on Home Mold Testing Kits?

10/28/2021 (Permalink)

Mold testing kit Mold testing kit.

Can You Rely on Mold Testing Kits at Home?

For the average do-it-yourselfer, it’s easy to want to rely on home mold testing kits when you first see the signs of black, fuzzy crud on the walls or floors of your Hayesville, NC, home. But can you really rely on the results of a home mold kit? What do you do when it always tells you that you have mold but doesn’t give accurate enough responses to tell you where?

DIY Mold Kits Aren’t Reliable

It may hurt to find this out after already paying for an off-the-shelf kit, but DIY mold kits aren’t reliable indicators of mold in the home – and they may even lead you astray. There are a few reasons why home mold testing kits aren’t always accurate:

• Mold is always in the air around you as spores that have not yet developed into the full-blown fungus
• Home mold kits are incapable of distinguishing between spores and actual mold infestations and will always return a false positive
• This false positive means you are unable to narrow down which areas of your home have mold because every area will test positive

This means if you do have mold, you may end up missing it because the kit is giving you false results – but if you don’t have mold, you may end up panicked trying to find it when the kit’s results are too broad to be useful.

So How Can I Tell If I Have Mold?

Other than the obvious visible signs of mold in your home, the best way to detect hidden mold is by working with an environmental hygienist. Environmental hygienists specialize in mold testing, detection, and remediation, and they use specialized equipment far more sensitive than any home kit. This equipment can be essential in identifying hidden mold and taking steps to eliminate it from your home. Environmental hygienists can also educate you on the type of mold you’re dealing with and what you can watch for to prevent future outbreaks.

Fire and Lightning

10/28/2021 (Permalink)

Severe damage inside a home. All items burned Fire damage in Tuckasegee, NC.

Lightning can cause serious damage to a house depending on where it strikes. When it strikes a home in Tuckasegee, NC, it can potentially lead to a house fire or an electrical short in the wiring that destroys unprotected appliances or devices. A lightning fire can also cause major damage to a home’s structural integrity.

A bolt of lightning will always find the fastest way to the ground, usually through a home’s wires or plumbing. The biggest dangers of a strike are fire, shock waves, and power surges.

Problems Lightning Strikes Cause

• Fires can start from an electrical short when lightning travels through power lines, wiring, or plumbing in your home. A lightning fire can create sparks that ignite insulation and building materials in the walls or attic, both of which are dangerous because they’re not immediately noticeable.
• Shock waves can destroy brick and concrete, crack housing foundations and chimneys, and shatter windows.
• Electrical surges pose a fire hazard should wires ignite. They also generate massive currents of electricity that can overheat electronic devices such as TVs, computers, and appliances.

Actions To Take After a Strike

• Call your local fire department or 911 if you smell smoke. If a fire starts in the attic, you may not notice right away. The fire department can perform an inspection and search for issues.
• Find an electrician to assess your wiring and make sure there are no damaged wires that may cause a fire hazard later.
• Inspect your roofing and siding for damage from the strike itself.

If you know your house has been struck, call the fire department immediately. Ignited materials in the roof or walls may start with a slow burn before turning into a full house fire. A lightning fire is particularly dangerous for this reason, and steps should always be taken to ensure the safety of your home and family.

5 Mold Prevention Tips

9/27/2021 (Permalink)

Mold growth. When it comes to mold prevention, awareness can do wonders for your home.

Five Mold Prevention Techniques

When there is visible water damage, homeowners in Murphy, NC, can expect to have to deal with mold. That often means contacting trusted mold damage and remediation expert to properly clean and eradicate the problem. Unfortunately, mold is tricky and can rear its ugly odor without visible signs of damage. Below are five mold prevention techniques to keep your home smelling clean and fresh.

1. Quick Cleanup
Once water enters the home, mold growth can happen within 48 hours. Whether it’s a small amount or the basement has flooded, removing wet materials and drying out the area fast is vital. Even laundry left in the washer too long can create the right environment for fungi to grow.

2. Find Problem Areas
A key to mold prevention is locating areas in the home that are more susceptible to water infiltration. Take the time to thoroughly inspect your home for areas with high humidity or frequent condensation, especially basements and around water heaters. If the basement is prone to leaking, considering investing in waterproofing materials.

3. Good Ventilation
Everyday activities can contribute to excess moisture in home. Whenever showering or doing laundry, ensure fans are running and the room is well-ventilated. When humidity levels rise, run a dehumidifier. If the outdoor air isn’t too humid, open windows when cooking, doing dishes or showering.

4. Mold-resistant Materials
If doing any home improvement projects, look for mold-resistant materials to reduce an infestation down the road. There is an array of products available including paint, drywall, and gypsum board.

5. Clean Roof and Gutters
One of the main culprits of water problems is the roof and gutter system. From winds blowing branches to create a hole to leaves blocking drainage, regularly inspecting the roof is an easy way to keep your home dry and prevent future damage.


When it comes to mold prevention, awareness can do wonders for your home. Taking time to do an inspection and maintenance before the rainy system helps limit the potential of mold spreading.

5 Steps to Minimize Interruption Loss From Water Damage

9/13/2021 (Permalink)

Water damage to ceiling. Repairs are an unfortunate reality when flooding occurs at your business.

Your business in Nantahala, NC, can face losses from a water-related incident other than just the cost of repairs. Operations are likely impacted for the foreseeable future if a commercial property is closed off for servicing. By following these five steps, you can prepare your business well to minimize losses from flooding.

1. Evaluate Your Business’ Circumstances and Risks

Your business has a unique set of risks to take into consideration. By meeting with every sector of your business for input, you can create a comprehensive plan of considerations for handling water damage. The risks should be triaged, but every smaller risk should be countered with a simpler rundown of what should be done.

2. Become Familiar With Your Insurance

Any business interruption coverage needs specific criteria met to pay out. Typically, it will cover damage to your property leading to temporary closure or inaccessibility. Every policy offers different limits and exceptions. If there are explicit exceptions in your policy, you should plan an alternative to handle those emergencies.

3. Don’t Allow an Interruption to Occur With Prevention’s Help

Preventative measures are helpful for stopping both small and large water damage. Regular maintenance can catch any leaky or broken pipe that could inevitably lead to flooding. Without a source of leaking water to damage your business, you can stop an interruption from happening.

4. Prepare Templates for Simplified Communication

Acting quickly to start the process is important for mitigating losses for business operations. You should have templates prepared beforehand to inform every employee and business partner of your situation. These finalized messages should be readily available to immediately deploy when disaster strikes.

5. Finalize Your Plan

An emergency plan should include what to do to ensure operations can continue in the absence of your commercial building. This includes backup of important computer data and working out with business partners how to best serve them in a potential emergency.

Repairs are an unfortunate reality when flooding occurs at your business. An expert water damage restoration service can make your building operable again once it’s fully treated. Planning ahead and minimizing your interruption losses while your building is repaired will ultimately save you money and time.

3 Ways Your Landscaping Can Prevent Flooding

9/13/2021 (Permalink)

Rain on flowers. No matter how much rain you get, you can curb outside flooding a little bit by changing up your landscape design.

When it's storm season in Franklin, NC, you may feel like you're fighting a losing battle against outside flooding. After all, if there is too much water for the surrounding area to hold it, flooding and the cost of mitigation services seem inevitable. There are specific landscape elements, however, that can reduce flooding around your home after a rain storm. Incorporating these elements into your design plan can keep water outside and away from your home.

Proper Drainage

The best way to prevent flooding is to redirect excess water to a place where it can be stored or useful. There are several ways to do this:

• Rain spouts directed to a garden bed and away from the house
• Swales that capture rain drainage and channel it into an area that thrives on large volumes of water
• Drainage ditches on either side of the driveway
• Rain garden that has a water reservoir for watering during drier times

Porous Surfaces

A lot of outside flooding occurs because water hits impervious pavements and has nowhere to go. A non-porous surface pushes rain water away. This may be good for the state of the surface, but it can wreak havoc on your yard if you get a lot of rain. Porous surfaces allow rain to sink into them so that it doesn't run off into the street or municipal gutters.

Heavy Mulch

A difficult problem for most cities to solve is what to do with all the debris that washes into the drainage system after a rain storm. You can do your part by replacing your light mulch that washes away easily with a heavier mulch. Light wood mulches, such as pine, may be less expensive, but they create more work for everyone in the long run. A heavier hardwood mulch is more likely to stay put.

No matter how much rain you get, you can curb outside flooding a little bit by changing up your landscape design. Better drainage, porous surfaces and heavy mulch slow down how much flooding occurs.

Benefits of Hiring a Certified Remediation Expert

9/6/2021 (Permalink)

Black mold growth. You want your home to get back to normal as soon as possible.

When you discover a mold problem in your home, you need to hire someone to take care of it. Rather than pick a random name out of your internet search for specialists in Nantahala consider seeking the services of a certified mold expert backed by the Institute of Inspection Cleaning and Restoration Certification. Certified technicians are guaranteed by the IICRC to have the training necessary to perform mold remediation at the highest standard and as a result, insurance companies are more likely to work with them.

Certification Process

When a company says its specialists have mold certification, it promises that the technicians who come to your house have undergone three phases:

• Extensive training in certified mold remediation
• Hands-on, supervised experience
• Examination by those who set the industry standard in mold growth eradication

Certified mold experts don't just think they know what they are doing. They have been put to rigorous testing to ensure that their service is of the highest standard. This ensures that you are getting the best service available.

Objective Appraisal

When you hire a certified expert to take care of your mold problem, you don't have to rely on hearsay or online reviews. You don't have to take the company's word for it that their technicians are thorough and effective. Their service has the backing of the globally recognized entity for quality assurance.

Insurance Compliance

If you are filing a claim with your insurance company regarding your mold problem, your claim is more likely to be accepted if remediation is being conducted by certified experts. The insurance company has a vested interest in your mold infestation being fixed right the first time. Certified technicians tend to look better on insurance claims.

You want your home to get back to normal as soon as possible. By hiring a certified mold expert, you can take care of your mold problem completely without worrying if the job was done right.

Sailing Safely Through a Flood

8/9/2021 (Permalink)

Flood water in a home level of water reaches the stairs Flooded home in Ellijay, NC.

Sailing Through a Flood Safely

When flood water envelops your home and community in Ellijay, NC, do you know how to handle the disaster? Thankfully, many people and places disseminate information outlining safety and rehabilitation guidelines surrounding a flood. Every dissemination method emphasizes the importance of knowing the basics of how to handle a flood before the disaster is imminent.

1. Listen to authority. Your priority should be to learn what the authorities are communicating to the public. Do not ignore their advice! A common instruction is to evacuate the area. Do not return to a flooded home until those in charge say that it is safe to do so. Additionally, you might hear that it is unsafe to drive. In this case, only drive in an emergency. Seeking out and following the guidelines of the authorities are essential elements of your safety in the event of a flood.

2. Avoid flood water. A rule that is found in every flood situation is to stay out of the pooled waters from a flood. These waters could be littered with debris, or they could be electrically charged from fallen power lines.

3. Stay away from electrical appliances. You are at a high risk of electrocution after a flood. Turn off any electricity if you are able. Steer clear of wet electrical equipment. Electrical apparatuses that have sustained water damage are more likely to cause electrical shock. Beware of the effects of water on electricity.

4. Protect your body. In the situation of a flooded home, be sure to wear protective clothing. Boots and thick gloves will protect you from sharp edges and dangerous debris that may be in your house. Additionally, snakes and other critters could have entered your home in the water. Consider how to protect your body from these hazards as you clean up.

Anyone in Ellijay, NC, can sail safely through a flood if he or she knows these basics of how to handle flood water. Listen to those in control, avoid dangerous water and wet electrical appliances, and protect yourself while cleaning up.

Tips To Prevent Frozen Pipes

8/9/2021 (Permalink)

Isolation ducts and pressure gauges flow and return pipes in the boiler room of a private house Adding insulation to your pipes can reduce the danger from damaged water lines

How to Avoid Frozen Pipes

Frozen pipes are not just an inconvenience. Because water expands when it freezes, it puts enormous pressure on whatever holds it during the process. Keeping an eye on winter weather in Franklin, NC, is the first step in protecting your home from the damage that can result from frozen pipes. Here are some steps you can take to minimize the chances you’ll need water line repair.

1. Check for uninsulated pipes in exposed or unheated areas. Garages and basements are often unheated and can be poorly insulated. Adding insulation to these areas can help to greatly reduce the danger from damaged water lines. Exposed pipes can be wrapped in sleeves or even newspaper.

2. Close or block vents to crawlspaces. It may not be practical to insulate a crawlspace, so blocking freezing air is often vital. Just be sure to open or unblock the vents when warm weather arrives to prevent moisture build-up.

3. Don’t lower your thermostat at night. Maintaining a steady temperature may increase your heating bill for a short time, but the amount can pale in comparison to the cost of repairing burst pipes.

4. Open the doors to cabinets under your kitchen and bathroom sinks. This can allow more warm air to circulate around the pipes and reduce the likelihood of their freezing. Always move potentially hazardous materials to another safe location while the doors are open.

5. Leave a trickle of water running from faucets. Be sure to open more than one faucet, and it can help if they’re in separate parts of the house. Just a small amount of water running through the pipes can do a lot to eliminate the need for water line repair.

6. Leave heat on in your home if you’re away. Set your thermostat at a minimum temperature of 55 degrees to lessen the possibility of coming home to water damage.

Winter can be a beautiful season in Franklin, NC, but it can also cause big headaches. Be aware of coming weather and take these simple steps to protect your home from the damage that can result from frozen pipes.

Let Infrared Thermography Uncover the Mold Hiding in Your Building

7/26/2021 (Permalink)

Thermal Imaging camera, you can detect water and mold damage in your structure Employing an infrared camera is an efficient way to help detect moisture lurking behind walls.

Allow Infrared Thermography To Reveal The Mold Lurking In Your Structure

Perhaps there is no visible mold on the walls or carpet, so you believe that your building must be free and clear of mold growth. Not so fast! You know that musty, dank smell that hits you square in the nose when you head down to the basement of your building in Highlands, NC? That odor is typically a dead giveaway that mold is lurking somewhere out of sight. But what is responsible for that mold smell? Microbial volatile organic compounds (MVOC) are gases produced by mold. While some gases may be odorless, others carry that unmistakable scent that tells you that mold is hiding somewhere inside your building.

When Should You Use Infrared Thermography for Moisture Detection?

That telltale fungus smell may tip you off to the presence of mold, so you may want to consider using an infrared thermography camera to look for water leaks and potential mold conditions. This can be a valuable tool in a number of circumstances:

  • You believe doors or windows may be leaking.
  • Your building suffered an event that caused substantial water damage.
  • You suspect a plumbing leak.
  • You want to check for wet insulation.
  • Your new construction warranty is about to expire.
  • You’re interested in buying a property with suspected moisture damage.

Technology Goes Beyond the Mold Smell To Reveal the Moisture

Infrared imaging may help locate your unwelcome tenant – don’t rely on that mildew smell alone. Employing an infrared camera is an efficient way to help detect moisture lurking behind walls, under floors, and even inside ceilings. Images of heat radiation that are invisible to the human eye help a trained technician identify moisture inside of walls and other hidden areas. When this information is used in conjunction with temperature measurements taken by the camera, a technician can determine whether the proper conditions to produce mold exist and take appropriate action.

Bring in the Professionals

If a mold smell causes you to suspect water damage in your building even if you can’t see it, call on a qualified technician in Highlands, NC, to utilize infrared thermography. Don’t take chances when it comes to mold growing out of sight.

3 Easy Ways To Prevent Kitchen Fires

7/26/2021 (Permalink)

A flaming pan Never leave cooking unattended.

3 Simple Ways To Avoid Kitchen Fires

Your kitchen in Ellijay, NC has the most delicious tastes and smells, but also the most potential fire hazards of any room in your home. Fortunately, there are three easy tips you can follow to minimize the risk of fire damage:

1. Maintain Appliances

Keep your appliances in good condition by cleaning them regularly. Daily, wipe down the stovetop and unplug appliances when not in use. Periodically, scrub the inside of the oven, empty crumbs from the toaster and clean the inside of the microwave. If you find a frayed wire, or if an appliance is not functioning normally, unplug it immediately. Repair or replace a faulty appliance.

2. Supervise Cooking

Never leave cooking unattended. If you must leave the house, turn off all kitchen appliances first. If you cannot remain in the kitchen, check in frequently. Set a timer in case you lose track of the time; it tips you off when the food is done. When cooking with oil, do not overfill the pot and remain in the kitchen at all times. A grease fire can start and spread quickly. If a grease fire occurs, never put water on it. Have a lid nearby when cooking with grease to cut off the oxygen supply to a fire.

3. Remove Fire Hazards

Always keep flammable materials away from the stovetop and other appliances that generate heat. This includes potholders, dish towels and paper towels. When cooking, keep your hair back and roll up your sleeves.

Cooking is an enjoyable, and necessary, part of your life in Ellijay, NC. Keep the heart of your home safe from fire damage by incorporating the above tips. In addition, install and maintain a smoke detector near the kitchen. If a fire happens, the alarm alerts you to leave the house and call 911. After the fire is out, call your insurance agency and a fire restoration specialist to return your home to preloss condition.

When to Maintain Your Furnace for a Safer Winter Season

7/8/2021 (Permalink)

Technician is checking air conditioner Keep your furnace maintained for best results and lower costs.
Nothing feels better on a cold winter night than a toasty warm home that is bare-foot comfortable. It adds to the feeling of peace and security among your family members. Too many families in Cashiers, NC, however, tend to neglect basic safety and maintenance routines and may end up needing to make an emergency call or even to deal with fire cleaning and restoration. When and how should you give your furnace a little attention to prevent your family from being among that number?

Furnace Maintenance Tips

  • Before firing up the furnace for the first time each year, install fresh filters, vacuum or remove any dust or dirt that has built up and perform any additional maintenance needed according to your unit’s instructions
  • Call a professional furnace technician anytime you hear or smell anything out of the ordinary coming from your furnace
  • Always replace filters as soon as needed and make sure the air intake is unblocked and dust free.

Other Preventive Measures

Dirt and dust can be dangerous and may also cause inefficient burning, so vacuum the area often. Keep the space clear of debris and combustibles such as curtains. Make sure you have installed working carbon monoxide sensors and fire alarms throughout the home. Fire cleaning is not something you want to be thinking about. In the event there is a problem and fire or smoke cleaning is required, enlist the help of emergency restoration services to make sure you are not left with anything other than an unpleasant memory. Soot, water stains and odor are a reality when things go wrong, so take care to maintain your furnace regularly.

When you live in Cashiers, NC, you may want to be running that furnace around the clock to keep your home warm and cozy. Making sure to follow these furnace safety tips may also keep you from having to deal with the headache of fire cleaning instead.

How to Flush Your Water Heater

6/28/2021 (Permalink)

Hand attaches hose to a home water heater to perform maintenance Maintain your water heater.

As a homeowner, you have a lot of work to do to keep your Tuckasegee, NC, home in top condition. One of these tasks is to correctly maintain your water heater. By routinely flushing sediment buildup from the tank, you may eliminate the possibility of expensive damages and the need to replace the heater.

What You Need

A water heater flush is a simple task that can usually be completed within a single afternoon. To complete this chore, you'll need just a few things:

  • A screwdriver
  • A garden hose
  • An appropriate drainage area

Step One: Turn Off the Heater

To complete this step, you'll either turn off the gas to extinguish the pilot to a gas heater or switch the circuit to turn off the line of electricity going to an electric water heater.

Step Two: Prepare for Draining

Locate the drain valve on the heater, and connect the garden hose. Run the other end of the hose to your drainage area. This space should be appropriate for the flow of water and the sediment that exists in the tank. It's best to wear gloves to protect yourself from hot heater components and water. If you don't have an appropriate drainage location, contact a professional.

Step Three: Open the Drain Valve

The water should flow smoothly for several minutes. Turn on the hot water faucet at your kitchen sink to aid the smooth flow of water. After several minutes, turn off the water supply valve. When the water flow stops, you can turn the water supply valve on for a second flush.

Step Four: Close Valves and Turn Water On

When the water and sediment have all drained from the tank, you can turn the water supply back on. You'll know that the water tank is full and operating properly when the flow of water from your open kitchen faucet is consistent and smooth.

Step Five: Turn the Power Back On

After the water heater tank is completely full, return power to the heater. You may need to turn on a heating element separately.

When Does Mold Damage Occur After Flooding?

6/28/2021 (Permalink)

Mold growth on wall due to humidity Mold growth in Sylva, NC.

Mold growth is a type of secondary damage that can result from water damage caused by flooding. Property owners must take quick action to eliminate standing water, clean up, and thoroughly dry areas exposed to flood waters. It is helpful to have a sense of how long it takes for mold to develop in order to understand the importance of hiring a restoration service as soon as possible following a flood.

The Time Scale of Mold Growth

Within 24 to 48 hours, or one to two days, a property may have the following mold precursors:

  • Musty odors indicative of the presence of microbiological volatile organic compounds
  • The development of spores within a few hours

Within 72 to 96 hours, or three to four days, mold may start to grow.

  • Small fast-growing colonies can appear within 72 hours
  • Visibly identifiable colonies may be evident within 96 hours

This time scale is based on the experience of industrial hygienists and remediation professionals. Property owners should contact certified experts as soon as possible to prevent mold from starting to develop. Standard clean-up methods involve disinfecting and thoroughly drying surfaces and contents exposed to black water to eliminate spores and harmful bacteria.

How Experts Prevent Mold Damage

Clean-up professionals should perform the following steps to address a flood situation in a commercial property:

  • Assess the extent of the damage
  • Eliminate the presence of standing water
  • Clean up solid wastes and residues
  • Disinfect the affected areas
  • Thoroughly dry the affected areas

These steps can prevent mold from starting to grow. The longer it takes to start this process, the more chance spores will have to develop and begin to multiply. Contact an industrial hygienist or mold expert to determine whether mold is present in your property in Sylva, NC. Commercial restoration experts can help owners make the quick decisions necessary to prevent mold growth.

What’s the Difference Between Flood Damage and Water Damage?

6/14/2021 (Permalink)

Entrance of a building flooded Flood damage in Cullowhee, NC.

What’s the Difference Between Flood Damage and Water Damage?

Having a commercial insurance policy is often mandatory for businesses in Cullowhee, NC – especially if they have lenders or investors. When your business gets storm damage, there are a variety of factors that determine if it’s covered by a standard policy, and you should know in advance what exceptions are carved out.

One of the biggest exclusions is flood damage. It requires a separate policy but knowing what the difference is can be tricky.

What About a Water Leak Caused By Storm Damage?
When a storm damages your building, most of the perils are covered by a standard policy. This includes:

  • Hail
  • High winds
  • Tree strikes
  • Falling objects
  • Lightning and fire

All these incidents are considered an Act of God and are generally covered. Water damage that’s caused by these sorts of hazards will also normally be covered.

What About Flood Damage?
A flood is defined by the National Flood Insurance Program as “a general and temporary condition of partial or complete inundation of two or more acres of normally dry land area or two or more properties.” When flooding occurs, that damage is excluded from all standard insurance policies.
So, flooding that occurs just inside your building from a broken pipe or storm-damaged roof will normally be covered. If the floodwaters come from off your property, that normally won’t be covered.
Both kinds of water damage must be handled by a storm damage mitigation expert. A heavy water intrusion is a disaster for absorbent materials as well as the foundation. However, damage from flooding is usually worse, since it isn’t clean water and is usually filled with toxic debris and substances.

What Else Is Excluded?
If the water damage is a result of your negligence, it won’t be covered. For instance, if you don’t clean your gutters, it can back up the water, causing seepage. The insurance adjuster can deny your claim if they see that during an inspection. You’re expected to take reasonable precautions for managing your property.
Your restoration company can often help you determine if the damage is covered. If you have a flood policy, all the floodwater damage should be fully insured and repairs can often begin immediately.

5 Steps of Professional Mold Remediation

6/14/2021 (Permalink)

Wall covered with mold Mold growth in a home in Hayesville, NC.

Professional Mold Cleanup

Once mold appears in your Hayesville, NC, removing it isn’t as easy as it may seem, especially if it is black mold. While some of it may be all too visible, there is a chance it has already spread to areas of the home not affected by water damage. To ensure it is removed right, it is recommended to seek the help of a certified mold remediation and restoration company. Below are the five general steps involved in a professional cleanup.

1. Inspection
Within 24 hours of receiving the call, the right professional can set up a time to inspect and assess the damage. Various technologies are used to detect hidden water damage and fungi growth. After the inspection, the experts can provide a detailed plan for remediation.

2. Containment
Black mold spreads fast, so the first step is containment. Depending on your situation, various methods can be used to keep spores from floating to other areas. Typically, a negative air chamber along with physical barriers trap the spores in preparation of cleanup.

3. Air Filtration
Visible mold is likely already in a stage in which it can start to send spores elsewhere. An essential component of mold cleanup is cleaning the air. Professionals use high-tech, industrial-grade air scrubbers and HEPA vacuums to keep spores from spreading. Negative air machines are also used to remove airborne particles, ensuring no lingering ones remain.

4. Removal and Cleanup
Once the area and air are contained, the removal and cleanup process begins. The extent of the damage determines how long the process takes. Antifungal and antimicrobial treatments prevent the creation of additional colonies. Highly infested porous materials are removed. This often includes insulation, drywall, trim and carpet. Belongings also must be carefully removed for proper cleaning and sanitizing off-site.

5. Restoration
Often the longest part of the process, restoration starts once the affected areas have passed a clearance test. SERVPRO's team of professionals know what is needed to take your home back to “Like it never even happened.”
Dealing with black mold requires expertise and patience. Luckily, help is just a call away.

A 3-Step Smoke Alarm Inspection

6/2/2021 (Permalink)

Hands replacing batteries in a smoke detector Alarms that rely on replaceable batteries should receive new batteries every year.

Take These Three Steps to Determine Whether any Smoke Alarm is Functional

Smoke alarms are critical safety devices. A wide range of detector designs is currently available. Homeowners may be interested in a smart detection and alarm system, hardwired system, or standard battery-powered alarms that use the best detection method for a particular area of a residence. A homeowner can take these three steps to determine whether any smoke alarm is functional.

1. Check the Age

The sensors and machinery in a smoke detector become less responsive over time. Fire safety experts recommend replacing an alarm every 10 years, regardless of the battery type. Newer detectors that run on long-life lithium ion batteries must be replaced, as there is no way to replace this built-in battery without installing a new alarm.

2. Test the Alarm

Homeowners should press the test button on a smoke alarm at least once every month. Regular tests can be helpful for making sure an alarm is connected to a power source. If the test button does not function, check the battery or wiring. If a power source is available, another component in the alarm may be malfunctioning and require replacement or repair.

3. Replace the Batteries

Alarms that rely on replaceable batteries should receive new batteries every year. This applies to nine-volt or PP3 batteries as well as alarms that run on AAA, AA, C or D batteries. Alarms that run on lithium ion batteries should operate for up to 10 years before the entire alarm unit should be replaced.

Each of these steps is important to ensure that every smoke alarm in a residence will be able to sound in the event of a fire. It is a good idea to test each alarm monthly. Switch out replaceable smoke detector batteries or battery backups at least once a year. In the event of fire damage, homeowners should contact a fire restoration company located in Cashiers, NC.

Tips for Dealing With a Partial Loss

4/21/2021 (Permalink)

Door structure and wall burned Fire damage in Murphy, NC.

How To Handle The Damage To Your Building

Sometimes, a fire results in the total loss of a building. If your building in Murphy, NC, is only damaged in the fire, the good news is that it is probably able to be restored. However, a partial fire loss can also come with some complications. Here are a few tips on how to handle the damage to your building so that it can be functional again.

Find Hidden Damage
Not all fire damage is obvious. Just because everything seems fine, that doesn't mean that you don't need remediation. In fact, a fire in an adjacent building can even cause damage to yours:

  • Soot or smoke damage
  • Warping from extreme temperatures
  • Ash deposits
  • Air quality issues

If there has been a fire in either your building or any structure near the property, a thorough inspection is a good idea. Certified fire cleanup experts can examine the whole structure and identify what needs to be fixed.

Get a Thorough Cleaning
A fire loss can affect many parts of your building. Damaged materials from the roof, walls, ceiling and flooring should be torn out and replaced. Since part of the existing structure is likely to remain after a partial loss, you want to make sure that the restoration team matches the new additions to what is already there. The technicians who conduct the assessment should also be able to give you a timeline for when you can expect restoration to be complete.

Inspect Final Outcome
The technicians who handle the restoration to your building should be able to give you a detailed account of the work they did. It's important to get an itemized statement for the job. If an inspection reveals any issues after the work is complete, contact the fire restoration company to discuss the next steps.
Even if your building isn't completely destroyed, you may still have to deal with a partial fire loss after the flames are put out. A trustworthy restoration company should be able to return your building to normal.

Protect Your Personal Belongings From Fire Damage

3/31/2021 (Permalink)

bathroom vanity covered with smoke House fire damage in Cashiers, NC.

Protect Your Belongings From Fire Damage

If you are renting, it is still important to practice all of the guidelines for fire safety. This includes having fire alarms strategically located throughout the apartment or home, keeping an eye on open flames when cooking and not storing combustible or flammable items in an unsafe manner. This will keep you safe and protect your property. You should also look into renters insurance, as this covers your personal belongings if they get destroyed in a fire. It will also cover some expenses for a professional cleanup and fire restoration if needed. The cost of this insurance is relatively inexpensive, as you are just paying for the protection of your personal belongings and not for the structure of the apartment.

A Solid Value
People sometimes avoid renters insurance for a couple of reasons. The first is that they think they do not have enough belongings to merit insurance. However, when people add up their belongings it often is more than they think, and more they can afford to lose. The second is they fear the insurance will be too expensive. At the least, you should get a quote from an insurance agent. This type of insurance has many benefits:

  • Inexpensive
  • Customizable
  • Liability options
  • Fire restoration coverage

If you do own a fair amount of things, insurance is essential. It will help you recover from significant fire damage.

A Source of Help
If you do experience a fire in your residence, it is important to call a fire remediation company in Cashiers, NC, right after the fire trucks depart. Trained and experienced technicians will arrive quickly and begin to work on cleaning up soot and smoke damage. They will have all of the tools to restore your rooms to excellent condition. If you have renters insurance, many of the restoration services will likely be covered. Comprehensive fire protection includes insurance and professional help.

3 Frequently Asked Questions About Flood Insurance

3/31/2021 (Permalink)

dehumidifier placed on a room, floor is being dried up. Storm damage cleanup in Andrews, NC.

Flood Insurance

One storm can have a devastating impact on your business. Your commercial property insurance policy covers damage caused by many natural disasters, including wind and lightning. However, floods following heavy rain are not typically included in these policies. To protect your company, you should thus purchase separate flood insurance.
In fact, a flood policy is mandatory for some business owners. If you purchased a mortgage from an insured or federally regulated lender, and your property's location is at a high risk of flooding, you must purchase flood coverage. Still, even if you are not legally required to buy a flood policy, the benefits of this insurance outweigh the downsides. Below are the answers to three common questions about this type of insurance.

1. What Does This Insurance Cover?
Flood coverage includes both your building and the contents inside it. A typical policy does not cover items outside your structure, including company cars and septic systems.

2. How Do You Get This Insurance?
Most commercial insurance companies do not offer flood coverage. However, you can purchase a flood policy through the National Flood Insurance Program.
You do not contact the government to get this insurance. Instead, find an insurance agent in Andrews, NC, who can help you purchase flood coverage from the NFIP. Once you buy the policy, it usually takes one month to go into effect.

3. How Much Insurance Coverage Do You Get?
A commercial flood policy usually includes $500,000 of coverage for the contents of a building and another $500,000 for the structure. This should help you pay for water damage restoration services. If you think this amount is not sufficient, you can always purchase excess coverage.
Flood insurance is essential for any business owner. It should help you pay for repairs to your property after a storm. This way, you do not have to spend your company's hard-earned profits on restoration services.

Avoid Major Plumbing Damage by Identifying Early Warning Signs

3/12/2021 (Permalink)

Split drainage pipe caused by ingress of tree roots in Franklin, NC. Tree roots can affect your plumbing pipes.

As a property owner in Franklin, NC, there are sure to be some maintenance issues that are more problematic than others, such as a blocked sewer. While many tasks can be handled without much fuss, trouble with any part of the plumbing system can be messy, unpleasant, and much bigger than they originally appear.

Identify Common Plumbing System Issues

If you've been involved with commercial property maintenance for a couple of years or more, you may recognize some of the most common plumbing-related problems:

A blocked sewer line could result in raw sewage flowing into your property through the drains. Some of the first warnings that the sewer line is blocked include percolation in the toilets and water seeping out of basement level floor drains.
Clogged pipes often happen when items are flushed down the toilet or rinsed down sink drains. In addition to causing a toilet overflow, tough clogs may lead to damaged pipes and leaks along the plumbing line. You can recognize this type of problem when water doesn't drain appropriately.
Cracks and other types of foundation damage may be linked to trouble in the plumbing system. Sometimes, the cracks are the result of tree roots or soil displacement. Both of these issues can affect your plumbing pipes, so it's best to inspect the cracks and find out why they've appeared.
Water damage is often the result of pipe breaks and leaks. Pipes may break because of normal wear and tear, mistakes made during installation, the use of cheap materials, or pests living within the building. Whatever the cause of the burst pipes, it's important to recognize reduced water pressure, building walls, loose ceiling tiles, or water stains.

A quick response is the best way to avoid further trouble and expensive repairs. When plumbing problems affect your commercial property, water damage cleanup and repair professionals can quickly resolve the issue and complete any necessary repairs.

Recognize Major Areas of Concern
As a maintenance professional, you know that some repair jobs require more time and energy than others. Make sure you know how to recognize major plumbing issues, such as a blocked sewer pipe, so you can take quick actions to avoid further damage.

3 Water-Susceptible Materials and How Pros Deal With Them

3/12/2021 (Permalink)

Floor mat system extracting water from wooden floor in Franklin, NC Floormats working after water damage in a Franklin, NC residence.

3 Water-Susceptible Materials and How Pros Deal With Them

Has your home in Franklin, NC, suffered water damage? If swelling wood is an issue for you, it's best to contact a water damage restoration professional. The pros follow a few simple steps to get your home back to normal as soon as possible.

1. Drywall and Real Wood
Both of these materials are dried and saved using different kinds of equipment. Fans are used to circulate air and prevent mold from stagnation. Hidden moisture pockets are detected with special infrared imaging devices and all rooms are dried with dehumidifiers to also combat future mold growth. Rest assured that any family heirlooms or other precious materials made of real wood are safe from all but the most severe water damage.

2. Cabinets and Subfloors
Due to the nature of subfloors and many cabinets, these cannot be dried by the means listed above. Because both are made from plywood or other particle and composite sawdust mixtures, the water stays trapped and is very difficult to evaporate. Additionally, any glue used to hold the wood together during the manufacturing process disintegrates in water. To avoid swelling wood and long-term structural damage, these fixtures must be torn out and replaced.

3. Furniture
Though the process is a bit different from the steps for drywall and swelling wood, most materials of vinyl and leather are salvageable. In the best of cases, there is no evidence of any water damage as long as professionals get to your home and start work quickly. The only catch is that any piece of furniture with a composite frame — the same sawdust material that plywood is made from — is likely to fall apart as water weakens the glue. These pieces cannot be dried and must be replaced or else they can cause mold growth.
Whether the culprit was a supply line or a natural disaster, an expert helps restore your home quickly and efficiently. Plan for professional service after a water pipe repair or other disasters.

Precautions To Take During Mold Remediation

2/2/2021 (Permalink)

Mold Quarantine in Franklin, NC Mold remediation services in Franklin, NC

Finding black mold in your building can be stressful, and you may be concerned about how to keep your employees and building safe during the mold removal process. Taking these precautions can help.

Prepare for Remediation

Before the mold remediation service arrives, there are things you can do to prevent further mold growth, minimize damage and keep everyone safe:

  • Clean up water and dry the area
  • Remove any items touched by mold or water
  • Open windows and doors
  • Clear the work area for technicians
  • Remove people and animals from the area if instructed by a technician

Understand the Remediation Process
While every mold remediation service in Franklin, NC may have slight differences in procedures, the mold removal process is generally the same. Understanding what to expect can help you prepare and take proper precautions.
The technicians will first bring necessary equipment into the building and set up protective materials, such as plastic sheets, to prevent any further damage. They will then put on protective equipment before coming into contact with mold or water. While not all mold or liquids are hazardous to touch, they will usually take precautions as if the area is contaminated, just to be safe. You and anyone else in the building should take these same precautions and avoid contact with potentially contaminated materials.
After drying any moisture, they will spray a disinfectant over the area that kills spores and prevents mold growth. They may have to return the following day to spray an encapsulant on the area, which further contains the mold, preventing further growth or damage.

Repair Structural Damage
Mold can damage building materials, such as wood, and cause structural damage to the building. The mold remediation service should check for any signs of damage. Any problem areas should be repaired as quickly as possible to ensure that the building is safe and structurally sound.
Knowing what to do before remediation, understanding the mold removal process and promptly repairing structural damage can protect your employees and building if you discover mold growth.

6 Disaster Cleanup Services You May Encounter

1/15/2021 (Permalink)

Background of a SERVPRO worker wearing helmet, Servpro Logo, 24/7/365 Call a 24/7 emergency response hotline to have your home restored, repaired or recovered

Here Are Some Of The Most Common Services That Remediation Professionals Offer

During the storm season in Franklin, NC you may find yourself looking for a remediation company. These companies can offer support after a disaster and help you restore your home. However, repairing storm and water damage comes with a variety of potential services. Some of these use state-of-the-art technology to recover your precious items. Others are more along the lines of contractor services. Whatever you decide on, you must know your options. 


1. 24/7 Emergency Response
Disasters can happen during the day or at night. Therefore, you may find yourself calling a 24/7 emergency response hotline during the early morning hours to have your home restored, recovered, or repaired.

2. Emergency Repairs
A storm can cause structural damage that threatens your safety. Whether you need structural repairs or boarded up windows, many companies offer emergency services with immediate response times.

3. Secure Content Storage
After a storm, you may have your personal belongings sent to a content cleaning. Once they have been cleaned and deemed usable, most companies will be able to provide secure storage for you until you are ready to return to your home.


4. Water Restoration
Flooding requires immediate action to remedy. This service will involve a team extracting water, repairing leaks, cleaning your home, and restoring any damage.

5. Drying
If your home has experienced flooding, the excess moisture must be removed quickly to prevent mold growth. If your home does not need a full water restoration, you can hire a company to dry it out and get the humidity back to normal.

6. Document Recovery
Whether it is fire or flooding, losing your critical documents can hurt you. To avoid this, you may need document recovery services, which will restore your precious materials to usable conditions.
Qualified restoration companies offer a variety of services that can mitigate storm and flood damage quickly. Knowing your options can help you decide what will best meet your needs during an emergency.

Toilet Leaking at the Base? Here's How To Fix It

12/28/2020 (Permalink)

Leakage of water from a toilet due to blockage of the pipe in Franklin, NC A leaking toilet can be easy to fix

Toilet Leaking at the Base? Here's How To Fix It

If you find water around the base of your toilet in Franklin, NC, you might think you're in for major repairs. A leaking toilet, however, can be easy to fix. It's important to clean up the water and repair the leak to avoid water damage. If you have damage, a commercial restoration company can help you with the drying process and make repairs.


Check the Source
To see where the water is coming from, dry the toilet and floor and watch for a new puddle to appear. See if the puddle comes from the toilet base and not from another source, such as:

  • Sweating bowl
  • Crack in the tank
  • Shutoff valve
  • Supply tube


Fix the Leak
You might be able to stop the bathroom leak by tightening the closet bolts. First, pry off the bolt caps. Without using too much pressure, tighten each bolt gradually with a wrench.
Many times, leaks happen when the wax seal around the toilet base fails. A properly installed wax ring will last a long time. However, wax rings can dry out or crumble and need replacement.
Turn off the water supply to the leaking toilet. Flush it to remove water, using a cup, sponge or wet/dry vacuum to dry it completely. Disconnect the water-supply tube and loosen the closet bolts. Rock the toilet back and forth to loosen the wax ring, then set the toilet aside. Scrape the old ring from the toilet and flange. If the flange is cracked, it may be causing the leak and will need repairing or replacement.


Replace the Toilet
Place the new wax gasket on the flange, centering it carefully. Lower the toilet onto the wax ring and use your weight to compress it. Alternately tighten the closet bolts, pressing on the gasket again occasionally as you do so. Then, snap on the bolt caps, reattach the water-supply tube and turn on the water. Test for leaks with a couple of flushes.
Fixing your leaking toilet is usually a simple and inexpensive process. If you're having trouble fixing it or if your flange is broken, consider calling a plumber for assistance.

Securing a Building After a Fire in 3 Steps

12/28/2020 (Permalink)

Structure of a building in Franklin, NC after a fire Fire damage in Franklin, NC

Three Steps To Secure Your Building After A Fire

It is tough to know how to react when your business sees extensive fire damage. Amid the stress and frustration, you will need to take a minute to secure your business. This is important after a fire. Your goal is to prevent further damage to your building. Here are three steps you can take to secure your building while waiting for the professional restoration company to arrive.


1. Prevent Flare-Ups
The first step to prevent further fire damage is to reduce your risk of flare-ups. The fire department handles this step if they put out the fire. However, if you put the fire out yourself, you will need to handle this. When you think it is completely out, respray it with an extinguisher. Check for heat or coals in the area. If you find some, continue to spray and check the area until there are no coals or heat.


2. Protect Against the Weather and Animals
If a fire left holes in your building's exterior, you need to protect it from the weather and animals. Put a tarp over the roof and board up windows and doors to prevent water damage if it rains. It will also keep squirrels, birds, and other animals out of your building. Secure tarps with pieces of wood over the tarp and screwed into the building. Use 3/4 inch plywood to board up the windows and doors.


3. Protect Against Looters and Vandals
Some people will see the empty building and take to looting and vandalizing it. Fortunately, securing the windows and doors with plywood will prevent them from entering. Make sure that the plywood has been installed from the inside. Otherwise, the vandals can unscrew it and enter.
Preparing for the fire cleanup process after your Franklin, NC business sees fire damage is stressful. Despite this, take the time to secure your building. These three steps will help you secure your building and let you come back to find it in the same condition.

How To Help Your Tenants When They Discover Mold

12/8/2020 (Permalink)

Mold growth on a wall in Franklin, NC Mold damage in Franklin, NC

Understand The Signs Of Mold

As a landlord in Franklin, NC, you receive a lot of calls from your tenants about a variety of things. When your tenants call because they think they've discovered mold in the bathroom, they're usually pretty panicked. The good news is that most mold isn't toxic, so there's no need to rush out of the apartment. There are a few tips that you can give them so that they can tell if it's actually mold, and you can handle mold cleanup if it is.


1. Do a Sniff Test
One of the first signs of mold is a musty smell. The smell is not from the mold itself but from the gases that it emits as it grows. Mold grows in humid environments such as poorly ventilated bathrooms.


2. Know What to Look For
While most mold is black or green, it can be a variety of different colors. Mold is usually fuzzy in appearance and loves dark corners and wet places like around your shower head or under the sink. Mildew is a little different. While it is technically early stage mold, it hasn't rooted. Mildew cleanup can be done with detergent, bleach, and elbow grease. Mildew is more powdery and white or black, resembling dust or dirt.


3. Describe the Size
Is the spot your tenant is describing small or is it covering a large portion of the wall or ceiling? The size of the suspected problem will give you a hint as to how extensive the mold contamination might be.


Call for Help
Once you've spoken with your tenant and seen the problem, it ultimately in your and their best interest to call a mold removal and remediation specialist to deal with the problem. Proper mold cleanup can become an extensive process as they check into walls and under flooring. You don't want to be responsible for spreading mold spores by trying to do the work yourself.
Helping your tenants to understand the signs of mold will help you to determine the extent of mold cleanup that needs to happen.

Common Questions About Dealing With a Water Damaged Wood Floor

12/8/2020 (Permalink)

Floormats on floor, equipment use to dry wooden floor in Franklin, NC Wooden floor damaged by water in Franklin, NC

What To Do During This Situation

A wood floor is a great asset for your Franklin, NC, business. It is important to protect it if a pipe burst or a leak threatens to create water damage. You may have some questions about dealing with a wet floor. See the following responses to get a better idea of what to do during this situation.


Why Should I Clean the Floor Fast?
Wood is a porous material that easily absorbs and retains water once it is introduced. The water weakens the wood, which leads to warping and discoloration. Larger amounts can also create structural damage that affects the building. The best way to prevent these issues is by fixing the issue causing the damage, moving the excess water away from the affected area and drying it as fast as possible. The sooner you act, the less water will be absorbed.


How Do I Clean the Floor?
Once a plumbing professional deals with the leak, pipe burst or other issue, you must remove the water. Depending on the type of the damage, you may use between a paper towel and a wet vacuum. Afterwards, you can apply any of the following materials on the affected area:

  • Paper towels
  • Newspapers
  • Neutral powder
  • Kitty litter


You should let any of these solutions sit for a couple of days unless you need to replace them. Be careful when removing wet litter or powder, as it can be heavy.


What If the Floor Is Still Affected?
If the wood floor is still damp or visibly damaged, you will need to contact commercial remediation specialists to handle the situation. They have the experience and tools necessary to completely remove damage. Even if the location seems dry, it does not hurt to run an inspection and remove all doubt.
Clients might love your business's wooden flooring, but you must take extra care of it against incidents like a pipe burst that can damage it. Act quickly to fix the issue, remove the water damage and contact professionals whenever possible.

How Does Black Mold Get Into My Home?

11/25/2020 (Permalink)

Black mold in Franklin, NC One species of black or green-colored mold is stachybotrys chartarum

There are several species of mold (and fungus) that fall under the "black mold" category, but the color of the mold doesn't always mean that it's hazardous. However, if mold growth isn't treated, structural decay could take place; because of this, you should always take action when you suspect mold, mildew, or fungus, contacting qualified mold cleanup professionals immediately.

How Mold Gets Into Your Home

One of the first things you need to know about black mold, or any other color, is why it's growing in your home. Consider the following facts:

Mold loves humidity. It thrives in environments that are warm and moist.
Mold feeds on many materials, including wood, dirt, paper, fabric, and even cement. It can lead to the deterioration of these materials and also affects metal.
Airborne spores can enter your home on gusts of wind, your clothing, the pets' feet, and through your heating and cooling system.

Once mold is carried into your home, the spores can settle on these moist surfaces and begin to colonize within just a day or two.

Why Black or Green Mold Is Common
One species of black or green-colored mold is stachybotrys chartarum. This type of mold thrives on any surface with a high cellulose content. Some examples include fiberboard, paper, and similar homebuilding supplies. This type of mold is fairly common in homes where humidity levels are high, where aging roofs or foundations allow moisture into hidden pockets, and where pipes leak out of sight. Even condensation on the windows can cause moisture to seep into spaces that aren't seen. Professional mold remediation is important to ensure that hidden pockets are identified.


When Mold Should Be Treated
Whenever you suspect mold in your Franklin, NC home, you should take immediate action to have it cleaned up – regardless of its color. Any type of pink, blue, gray, green, or black mold can weaken the structural integrity of your home. Most types of mold lead to unpleasant sights and smells that you don't want.

When Your Insurance Will or Won't Cover Your Broken Pipes

11/23/2020 (Permalink)

Rusty burst pipe spraying water after freezing in winter. Broken pipes are often the culprit

Anyone who has ever had a flood in their Franklin, NC, home knows how devastating it can be. If you don't discover this problem right away, the damage can be extensive. Broken pipes are often the culprit. Cleaning up after such flooding can be expensive. Fortunately, your homeowner's insurance may cover these costs as well as what it will take to repair or replace the pipes. You should understand your policy and also know when insurance providers will cover broken pipes and when you will be on your own.

Insurance Claim Denials

A broken pipe can be a tricky issue when it comes to filing an insurance claim. In the following situations, you would need supplemental flooding insurance or would not have any coverage at all for the damage and cleanup:

  • If you deliberately damage the pipes
  • If the pipes break because you failed to perform routine maintenance
  • If you knew about a leak or other pipe damage repair or replaced the pipe

Unexpected, Sudden Problems
You could do your part to take care of your home's plumbing but still have issues with the pipes. If there is a flood because of a pipe burst, despite your best efforts, your insurance company should honor any claim you make.

Defective Plumbing
Even newer homes can have flooding from a broken pipe. If the pipes break because of substandard materials or poor installation, your insurance coverage should take care of any cleanup and fix broken pipe.

Vandalism, Sabotage
Insurance companies will cover any type of water damage that comes as a result of mischievous behavior. If someone breaks into your home and destroys the plumbing, including the pipes, you should be able to file a claim.
Cleaning up after a flood can be costly and time-consuming, especially if a broken pipe is the cause. You can have peace of mind knowing that your insurance plan can often help pay for the costs of hiring a professional water cleanup crew.

What You Need To Know About Flooding and Renter's Insurance

11/12/2020 (Permalink)

Renters insurance form and dollars on the table. Make sure you know what your renter's insurance covers before a flood

Understand Your Renter's Insurance And How It Pertains To Flooding

When you decide to rent space for your business in Cullowhee, NC, take time to fully understand your renter's insurance and how it pertains to flooding. For example, did you know that

The property owner is responsible for any structural damage that occurs during a flood
Tenants are responsible for the contents of the property they are renting
Flood coverage isn't usually covered in property policies; it must be purchased separately
Your insurance won't cover a temporary space unless it's specifically written into the policy

The owner of the property you're renting isn't responsible to make sure you have adequate coverage, and the right policies could be vital to the success and survival of your business.

Owner and Renter Policies
If you own the building and rent space to other tenants, you must have two types of flood insurance. The first covers the structural elements of the property, and the second covers your belongings inside the property. If you don't own the building and are a renter, you need the second renter's insurance option which covers your contents inside the building. These contents may include furnishings, carpets, electronics, paperwork, and inventory.

Causes of Flooding
There are many ways flooding could occur, so it's important to arrange the right insurance coverage before this type of disaster happens. Even if you don't live in a high-risk flood zone, melting snow, burst pipes, or a problem with the sprinkler system could leave you with soggy carpets and damaged equipment. Make sure you ask your agent about the causes of the flooding because some agencies cover frozen pipes and hurricanes, but others don't.

A Quick Response
It's vital that water damage repair professionals start their cleanup and repair work as soon as possible after flooding occurs. Make sure you know what your renter's insurance covers before a flood, so you can minimize the disruption to your business.

3 Things To Know About Fire Preparation in Your Business

11/8/2020 (Permalink)

People in the conflagration preventive extinguisher training program, Safety concept. Employees should also be trained in the proper use of any fire extinguishers

Fire Preparation Steps

There are a few steps you can take when it comes to fire preparation at your Andrews, NC, business. Following these steps can help you ensure the right safety protocols are in place during an emergency. You may want to consider the following.

1. Have a Plan

One aspect of disaster preparation is to create an emergency plan. This plan should include things such as the locations of any exits, where fire extinguishers are located, a meet-up place for all employees so that roll call can be taken after fire, and emergency medical information. You may also want to include an important phone numbers such as your insurance company, or the number for a local fire damage restoration service

2. Keep Your Employees Informed

It's important to keep her employees informed about any fire preparation plans are tools you may have on the work site. This includes training them and the proper use of these tools. This way everybody will know what to do if a fire should occur, and how to safely exit the building. Employees should also be trained in the proper use of any fire extinguishers.

3. Maintain Any Fire Safety Tools

One step you can take to help avoid fire damage at your place of business is to maintain any fire safety tools. This can include keeping fire extinguishers easily accessible and making sure they are inspected for functionality at least once a year, as well as maintaining working fire alarms, emergency exits, and safety pulls that may exist on exterior doors.

When it comes to fire preparation at your place of business, it's a good idea to have an emergency plan. Make sure that all of your employees are aware of this plan and what details that contains. You may also want to properly maintain any fire safety tools you may keep on hand, such as fire extinguishers, to ensure that they are working during an emergency.

Flood Risk Increases After Wildfires

10/20/2020 (Permalink)

A view of the spreading flames from the Canyon Fire in Anaheim Hills and the City of Orange When there is wildfire damage, it changes the landscape.

A fire in or near your Cashiers, NC, home can have long-lasting effects that go beyond the visible damage. Upon seeing the charred land, the last thing you may be worried about is flooding damage. Unfortunately, extensive fire damage can create an ideal situation for potential flowing waters that may require additional FEMA NFIP coverage.

Why an Increased Risk?

When there is wildfire damage, it changes the landscape. Burned vegetation and ground are unable to easily absorb water. The inability to soak that up creates the potential for post-fire debris flow. The two main scenarios for this to happen include:

Surface Erosion – Without plants and trees properly absorbing rainfall runoff, it erodes the land and allows floodwaters to flow in more locations.
Landslide – While not as common, there is a chance that the soil moisture levels can increase, even after a fire. If the rains are heavy enough, the unstable ground can loosen and turn into shallow or deep landslides.

Minimizing the Risk
Along with obtaining FEMA NFIP insurance to help cover damage caused by flooding, knowing that there is a higher risk after a fire can go a long way. Instead of waiting for a flash flood to happen, take preventive steps to add a little peace of mind. Once the rains start, you may only have a small window to keep flooding at bay. Below are a few tips to ensure a safe evacuation if waters rise:

  • Establish an evacuation plan and ensure everyone in the home clearly understands it.
  • Keep a stocked emergency kit on hand, including first aid items.
  • Have an NOAA weather radio to stay in the know on the weather.
  • Evacuate before the rain becomes to heavy.

Mother Nature is unpredictable, so it is important to know your risks and plan ahead. Stay up to date on FEMA NFIP coverage and have confidence that a water damage and restoration specialist is Here to Help get your home back to normal.

Filing an Insurance Claim for Home Water Damage

10/13/2020 (Permalink)

Insurance claims form Once you’ve determined that you’ll make a claim, fill out any forms right away

Why Does Water Damage Occur?

Water damage to a home in Franklin, NC, often happens unexpectedly. It can be extensive enough that you will need to file an insurance claim.
Water damage can occur for many reasons, including:

  • Flood
  • Pipe burst
  • Burglary or vandalism
  • Broken appliance

Here are the steps you should take to file a water damage claim.

Report Any Crime to the Police
If your home has been vandalized or broken into, notify the police right away. When a report is available, obtain a copy along with the names of the officers who assisted you. This information may be helpful when filing your insurance claim.

Call Your Insurance Agent
As soon as you can, call your agent to file a claim. Be sure to ask if flood or water damage is covered. You will also need to find out whether the claim will exceed the deductible amount. Ask how long it will take to process the claim, and if you need to obtain estimates for repairs. If you need to leave temporarily, check on coverage for living expenses.

Fill Out Claim Forms
Once you’ve determined that you’ll make a claim, fill out any forms right away to avoid delays in processing. By law, your insurance company has a certain amount of time to send you the forms.

Get Ready for the Insurance Adjuster
Your insurance company will probably send an adjuster to inspect the water damage. He or she will ask questions about the event and inspect the area in need of repair. Be sure to have handy any relevant paperwork and a list of damaged items.

Make Immediate Repairs
You may need to make some repairs right away or hire a water damage repair company. Keep any replaced parts and receipts in case the adjuster needs to see them.
While it may feel overwhelming to deal with an insurance claim in Franklin, NC, due to flood, pipe burst or other water damage, your insurance company can assist you through every step of the process.

Steps of the Fire Restoration Process

9/28/2020 (Permalink)

emergency exit and fire alarm If your business in Franklin, NC, sustains fire damage, the cleanup process may be overwhelming.

Steps of the Fire Restoration Process

When a fire breaks out at your place of business, your to-do list gets long pretty quickly. You have to arrange for an insurance adjuster to survey the fire damage, and you have to arrange to have someone clean up not just the debris the fire left behind but also the smoke smell and the water used to put out the fire. Make the process easier on yourself by choosing one company that specializes in both water and fire mitigation. The specialists at this company in Franklin, NC, can take you from assessment all the way to restoration.

1. Assess the Damage

The first thing the remediation specialists will do is determine the extent of the damage to your property. Only then can they formulate a plan of action for getting the smoke, water and fire damage fixed as quickly as possible.

2. Secure the Building

It is likely that firefighters had to knock out windows, walls or part of the roof for ventilation purposes when they were fighting the fire. Mitigation technicians start by boarding up the compromised points to discourage looters and prevent more problems.

3. Extract the Water

To keep the building from molding, water has to be extracted next. Professionals remove excess water and dry the building out.

4. Remove the Soot

A big part of the fire mitigation process is cleaning up the soot and the smell of smoke that permeates the building. After the soot is gone, salvageable items can be restored, and the rest of the area can be cleaned.

5. Finish the Job

Your building isn’t finished until you can use it again. Final touches like a fresh coat of paint and new flooring make the space workable once more.

If your business in Franklin, NC, sustains fire damage, the cleanup process may be overwhelming. By letting one company handle the fire, smoke, and water cleanup all at once, you can complete the process more quickly.

4 Ways To Control Mold Growth in Your Home

9/28/2020 (Permalink)

Dehumidifer with the words STAY DRY Mold does not grow well in dry areas

Focus On The Following Four Tips

For fungus to grow, homeowners would need to have three major factors collide: spore presence, moisture, and organic matter. The trifecta is a perfect environment for mold to thrive. Much of this is hard to control. Spores are going to be present, as they move about freely via the air. They're going to land on items. The third criteria, though, can be closely monitored. Residents should focus on the following four tips for reducing water damage to minimize exposure levels.

1. Clean Spills Immediately
The enemy really is fluid. Allowed to linger, it saturates and permits the spores to reproduce. At that point, mold growth can get out of control fairly quickly, within one to two days infesting various rooms. Be cognizant, therefore, of thoroughly wiping up floods or spills. Wipe surfaces down, especially after shows and baths. It's important that anything saturated is dried out within the first twenty-four hours. If it goes on longer, contact a water restoration company in Ellijay, NC, to aid in the repairs.

2. Don't Put Off Plumbing Repairs
Minor leaks and drips could become serious conditions. Monthly check faucets and below sinks for water damage, looking for signs of rust, discoloration, or stains. Don't neglect this trouble. The longer is trickled, the more moisture accumulates. Plumbers should fix the source, cutting off the supply.

3. Run Your Air Systems
Humidity levels should remain between 30 to 60% at all times. This could be hard to manage while cooking, doing wash, or taking warm showers. Be sure to run the air conditioner as it establishes cooler temperatures and helps extract wetness. If this isn't enough, use vents, fans, and dehumidifiers to gain additional control.

4. Schedule Regular Home Inspections
Sometimes it's tempting to put off maintenance calls, but these assessments aid in mold prevention. Roofers should look over shingles, replacing breaks, or cracked pieces. Plumbers can perform leak inspections every so often, determining the safety of the equipment. The HVAC device should have bi-annual attention, changing filters, cleaning lines, and ensuring proper function.
You do have the ability to deal with water damage. Act promptly, and take preventative measures seriously.

What You Need To Know About Fire Coverage Under Renters Insurance

9/18/2020 (Permalink)

fire damage in a home, SERVPRO is present and firefighters Fire damage in Highlands, NC

Fire Coverage Under Renters Insurance

No one expects to have a fire in his or her apartment, but everyone should be prepared in case it happens. One of the most important factors to consider when planning for this type of emergency is financial recovery. Renters insurance can ease the monetary burden if you have a fire in Highlands, NC.
A renters policy provides coverage in several ways:

1. Personal Property
If any of your personal belongings are destroyed due to fire damage, a renters policy covers the cost to replace many of the items, including furniture, clothing and electronics. It is important to note that personal property refers to the contents inside your apartment, not the physical structure.

2. Temporary Lodging
You may be temporarily displaced if a fire leaves your building too damaged to continue living in it. If you are unable to remain at your place, renters insurance will cover temporary lodging, such as a hotel, while your apartment undergoes fire restoration. Your local fire damage mitigation company can speed up the process and help you transition back into your apartment as quickly as possible. Insurance may provide coverage for these costs as well.

3. Liability
If an outside party suffers property damage resulting from your fire, a policy can pay for those expenses. Fires can spread beyond your walls and damage neighboring units, so you need to make sure you are covered for any associated expenses.

4. Medical Expenses
Renters' policies can provide medical payments to others that may be injured because of the fire in your unit. For example, someone may see smoke and attempt to evacuate the building, but in doing so may trip, fall and sprain a wrist on the way down. Insurance coverage often accounts for these expenses.
It is important to safeguard your financial well-being in the event of a fire. Bills and expenses can take a huge toll, and recovery can be difficult if you are unprepared. Having renters insurance is a smart way to ensure you get back on your feet as quickly as possible.

The Mold Removal Timeline and Process

9/9/2020 (Permalink)

Hand in blue glove tears off wallpapers damaged by fungus Mold removal services in Hayesville, NC

Four Steps For Mold Removal

If you find mold growth in your facility, you may be concerned about the overall removal process. Most businesses will need to be shut down for the duration of a significant mold removal process. Depending on the level of the infestation, you can expect a business interruption to last between three and seven days, according to most mold remediation services in Hayesville, NC. The reason the process takes a bit is because of the four steps involved.

  1. Safety and preparation
  2. Sealing off the room
  3. Removal
  4. Restoration

Safety and Preparation
The first thing a mold removal crew will want to determine is the type of mold they are dealing with. While a common mold in a contained space is easy to manage, black mold covering an extensive area requires precautions and safety measures. The crew will need to wear protective clothing and ensure the safety of the rest of the building.

Sealing Off the Room
If the mold infestation is resigned to only one room in your facility, then the crew will need to seal the space off from the rest of the building. They will use plastic sheeting and secure it to the walls, doors, windows, and vents, hoping to prevent further contamination and spread of mold spores.

Removal
With everything sealed, the crew will dampen the wall with a combination of soap and water to restrict the movement of any spores during the transportation of debris. The mold remediation team will focus on the exposed walls, likely opening up areas to inspect for mold spread.

Restoration
When all mold is removed, the company will begin the restoration of the contaminated space. Your facility will look as it did pre-disaster, ensuring you can return to business as usual.
While you may gasp at the predicted timeline of three to seven days, mold removal is a delicate process. For more specific guidelines about the duration of the removal, contact a local remediation company.

3 Reasons To Hire a Certified Water Damage Expert

9/9/2020 (Permalink)

drying equipment in a building Water damage cleanup services in Tuckasegee, NC

Here Are Three Reasons To Hire A Commercial Drying Specialist

Water damage is especially harmful to commercial buildings due to the large amount of space affected. Any time you have a storm, flood, or fire, there is the potential risk for water damage. Fortunately, there are people who have been educated, trained, and certified to handle water clean up.
One certification provided through the Institute of Inspection Cleaning and Restoration Certification is called Commercial Drying Specialist. An individual who earns this certification has gone through extensive training to properly and effectively handle your water situation in a timely manner. 

1. Superior Training
In addition to a natural disaster, other causes of water damage include a broken pipe, a leaking water heater, an overflowing toilet, and sewage backup. No matter what led to the water damage in your commercial property, a certified drying specialist has the training necessary to handle water clean up by inspecting, extracting, drying, and restoring your building.

2. Efficient Strategies
The ideal place for mold to grow is anywhere there is a water source. A hurricane, leaking appliance or broken pipe can create an environment where mold begins to grow in as little as 48-72 hours. With no time to spare, it’s important to contact a restoration company that has certified technicians who can handle your emergency situation efficiently and as quickly as possible.

3. Reduced Damage Costs
Another reason to hire a certified restoration company is to reduce damage costs. Water spreads rapidly, so it’s imperative that you work with technicians who can stop the flow and minimize damage. A restoration company that is available 24 hours a day and seven days a week can mitigate water issues before they get too expensive.
Water clean up in your Tuckasegee, NC, commercial building will be easier and less expensive when you act fast to bring in a restoration company. Certified restoration specialists have the training and tools necessary to restore your building from all kinds of damage.

Flood Water Cleanup Means Dealing with Black Water

9/9/2020 (Permalink)

Background of blue water and on the middle a sign that says water categories Water damage categories

Unlike a pipe burst or leaky faucet in your Sylva, NC, business, storm damage often means that the flood water has contaminants that may be unsafe to deal with. Before diving in to start mopping up and drying out the mess, know the different categories of water to ensure a safe, proper cleanup.

Types of Water

There are three standard categories of water loss.

Clean Water – This type poses no immediate health risks and comes from a sanitary source, such as a malfunction appliance, toilet tank, or rainwater.
Gray Water – This is dirty water that is free of human waste but may contain some chemicals or low-risk pathogens. Sources include bathtubs, dishwashers, sinks, and washing machines.
Black Water – This type poses the biggest risk because it contains sewage and potentially toxic chemicals, ground debris, and organisms. Along with toilets and sewer backups, flood water is classified in this category.

Professional Cleanup
Whether it is a little water or a lot, the third category may pose increased health risks. Even during the cleanup, it requires additional safety measures to properly address the situation. Water easily wicks up into walls, flooring, and other porous materials. As it does so, it is contaminating those materials with whatever the high waters or sewage picked up along the way. Containing the damage is also a vital component of that.
A water damage and restoration professional has the tools, know-how, and credentials to tackle any kind of water loss. From finding hidden water to deterring mold growth, counting on an expert that is Faster to Any Size Disaster can help ensure the safety of the building and get you back up and running more quickly.
Any kind of water issue in your business should immediately be addressed. If faced with floodwater, call a professional to access the situation to avoid having to personally deal with potentially harmful contaminants.

Why Do I Need Commercial Flood Insurance?

9/8/2020 (Permalink)

With the average business generating so many bills and expenses, adding another in the form of flood insurance can seem like a hard sell. But once a flood leaves two feet of water in your Ellijay, NC, office, the value of commercial flood coverage becomes spectacularly clear. Read on to learn some ways this coverage for flooding can save the day.

Protection from Uncovered Expenses

A common assumption is that commercial property insurance covers flood damage, but the truth couldn’t be more different. Property insurance coverage is limited to some natural events like wind or lightning damage, but a business needs special commercial insurance to pay for destruction caused by flooding and excess water. A business enterprise would need both building property and personal property flood insurance to cover the repair or replacement of items such as:

  • Building foundation
  • Water heater
  • Furnace and central air
  • Permanent cabinets
  • Appliances
  • Carpeting

Unfortunately, many businesses don't recognize the limitations of commercial insurance until it's too late. Purchasing specific flood coverage for the building and personal property covers those water-related events that are not included in a standard Business Owners Policy.

Safety Net for Business Mishaps

Many think a business beyond a flood-prone area isn’t at risk. But floods often occur when the ground is unable to absorb water from rapid rainfall. In other words, one instance of fast-melting snow, even in an urban environment, could leave your business vulnerable. Without coverage, the resulting damage could be financially devastating.

Better Safe Than Sorry

When it comes to flooding, even seemingly low-risk buildings can be impacted, and the results for these under-prepared businesses can be catastrophic. In fact, the Federal Emergency Management Agency estimates up to 40% of uninsured small businesses damaged by floods never reopen due to excessive repair costs.
Anybody who’s faced commercial flood cleanup will tell you that it can get expensive fast. A commercial flood insurance policy can seem like a needless perk until a flood and its costs are in your face. Whether caused by Mother Nature or simply poor drainage, floods are a risk that every business should prepare for.

5 Steps To Take When Your Tenant Finds Mold in Their Apartment

8/11/2020 (Permalink)

Mold begins as a minuscule spore, so it is difficult to believe something so small can wreak so much destruction and havoc in a large apartment building. But mold is a clever opponent that loves to hide until the problem is so big it appears to be out of control. That is why it is important to take the following steps in mold cleanup as soon as your tenant notifies you that he or she found mold contamination in the apartment. 

5 Steps For Mold Cleanup 

  1. Telephone your insurance company. Find out what your insurance policy covers regarding mold issues. Sometimes the fungus is a minor problem, but other times it can require extensive cleanup efforts and a big expenditure of money. Also, request an adjuster’s visit.
  2. Take photos of the mold and surrounding area. Establish a record of the situation in pictures. The photographs can also help you if you need to file an insurance claim. 
  3. Contact a mold cleanup and restoration team. Ask the team to locate and address the water problem feeding the mold growth. This process can include removing wet walls, floors, and cabinets; therefore, cleanup can take several days.
  4. Request the restoration team’s assistance in removing the mold and restoring the area. After removing the mold spores and colonies, the restoration team can sanitize the area to prevent the mold from returning.
  5. Move the tenant to a hotel if cleanup and restoration turn out to be extensive. When your tenant’s belongings must be displaced during the repair process, offer to relocate him or her to a hotel for the duration of the restoration.

If mold is a reoccurring problem in your Franklin, NC, apartment building, there is probably a hidden water leak. The sooner you can remove the water, the less possibility there is that mold can cause damage to the building’s structure or spread to another tenant’s apartment. Additionally, by removing the underlying moisture allowing mold to grow, you can save yourself a great deal of money by preventing mold from returning and requiring further mold cleanup.

Bathtub Backups Mean Sewer Problems

8/10/2020 (Permalink)

Man crouching in trench with shovel showing an old terracotta sewer line broken open to reveal a solid tube of invasive tree Tree roots are a main cause of a clog

As you go about daily life in Cullowhee, NC, the last thing you might expect is a bathtub backup. Since tubs are designed for water to go down, the situation typically means there is a sewer backup. That can make solving the problem and cleaning up the mess more complex.

How Backups Happen

When there is flooding in the bathroom that isn’t from an obvious leaky fixture, there is a good chance the sewer line is clogged. While that can be a problem on the city’s end, it is more likely that the issue is within the home. Main causes of a clog include:

  • Hair
  • Food chunks
  • Grease
  • Dirt
  • Rocks
  • Tree roots
  • Foreign objects

Before the backup occurs, there may be a few signs that you are about to deal with a big mess, including slow drainage, gurgling noises, frequent clogs, and migrating water. If any of these indications show up, calling a professional plumber can help you avoid a nasty situation.

Cleanup
After calling a plumber to determine the issue and fix it, dealing with the cleanup can be a messy job. A sewer backup includes contaminated water. Before rushing to clean up the debris, it’s important to wear protective clothing to reduce the risk of inhaling contaminants or spreading them to unaffected areas. Ensure that all surfaces in the area are cleaned with a bacteria-killing disinfectant. Any saturated items, such as rugs or towels, should be removed and immediately washed.
If the dirty water has made its way onto the floor, call a professional water damage and remediation restoration specialist to ensure proper cleanup and contaminant containment. Water can quickly wick its way up walls and seep through cracks in the floor, turning a bathroom problem into a whole house problem.
A sewer backup may not be entirely avoidable, but raising awareness of what can and can’t be flushed, as well as regular plumbing inspections, can reduce the potential of it happening.

How to Keep Your Fire Sprinklers Ready for a Disaster

7/9/2020 (Permalink)

Automatic ceiling Fire Sprinkler at the Office Fire sprinkler system in an Andrews, NC office

Having a working fire sprinkler system is the single best strategy you can take to protect your business from a fire in Andrews, NC. Statistics show that they are highly effective at fire suppression, save countless lives, and protect property. However, they must be inspected and maintained properly to provide protection.

A Really Big Difference

Major fire departments have studied the difference between structures with a working fire sprinkler system versus one without. The contrast is staggering; one study run in a single county during 2018 demonstrated the incredible return on this simple investment:

  • $144,266,225 saved from property loss
  • Not a single fatality or injury
  • 93% of fires only activated a single sprinkler

Most fires in the U.S. in buildings with sprinklers were confined to a single room. This not only reduces fire damage but water damage as well. Accidental activation of fire sprinklers is exceedingly rare, although it can happen, usually as the result of an employee’s mistake – or outright vandalism.

Inspection and Maintenance
The National Fire Protection Association has a rulebook called NFPA 25. It’s the go-to resource for how to effectively inspect and maintain a fire sprinkler system. When followed correctly, your chances of stopping a fire in its tracks rises exponentially. It has a set schedule for inspections, including

A weekly visual inspection.
A monthly visual inspection and test.
A quarterly visual inspection and test.
A yearly visual inspection and a thorough test.

You can usually do the weekly visual inspection yourself, while the other three generally require a certified fire suppression company to perform. On your weekly inspection, make sure there are no items within 20 inches of sprinkler heads and that the area around the fire pump equipment on the ground is completely clear of obstructions.
If you need a fire sprinkler cleanup or have other fire and water damage, call a certified local fire damage cleanup company to get the restoration process started immediately. Water damage tends to worsen the longer it’s left, so the sooner you call, the more money you can save. SERVPRO is Faster to Any Size Disaster.

5 Tips for Water Damage Cleanup

6/16/2020 (Permalink)

Side view portrait of two workers wearing biohazard suits working at waste processing plant sorting recyclable plastic on con Equipment can include masks, gloves, boots, and coveralls,

5 Tips for Water Damage Cleanup

If you’ve experienced water damage at your Cashiers, NC, business then you may be wanting to get it cleaned up and repaired as quickly as possible. After all, quick action can not only help prevent long term damages, but may also save your company money in the long run. Here are five tips you may want to know about forgetting the damage taken care of.

1. Contact a Professional

Anytime flooding occurs at your place of business you may want to contact your local damage restoration service to help with cleanup and repairs. These professionals have the tools and training to help with a variety of related damage problems.

2. Wear Safety Gear

It’s always important to wear safety gear anytime you deal with a restoration. Equipment can include masks, gloves, boots, and coveralls.

3. Remove the Water

Removing the water quickly is another important step for preventing water damage. This can be done with pumps or water-rated vacuums, as well as squeegees and rags.

4. Dry the Area

One of the most important steps of water cleanup is to thoroughly dry the area. This can help prevent long term problems such as swollen wood or mold.

5. Use Content Cleaning Services

After broken pipes flood your business, many of your office items may require cleaning as well. Your restoration company may have the ability to clean and restore these items as well as your space, so be sure to discuss your options with them.

After water damage occurs at your place of business it’s best to get things fixed as quickly as possible. Fortunately, a professional restoration service can do just that! They will have the right safety gear needed for the job and will be able to quickly remove water and dry the area. A restoration team may also be able to help clean any affected items.

Consider These Cleaning Tips for Your Water Damaged Possessions

6/3/2020 (Permalink)

Bright morning sun in the open window through the curtains Open windows in your home to improve airflow

Consider These Cleaning Tips for Your Water Damaged Possessions

No matter the source of water in a home, from natural flooding to a broken pipe, there is a chance it will damage your prized valuables. Handling water damage is a delicate endeavor, so you may need to follow specific strategies. As you clean your possessions, remember that water damage repair specialists have the appropriate experience and equipment to produce the best results.

Rely on Air Drying
One of the safest options for treating water damage is simple air drying. Most items in your Ellijay, NC, household can be effectively dried.

Leather and other organic materials
Books, documents, photographs, and papers
Clothes and textiles
Paintings and portraits

Avoid damaging your valuables by drying them too fast via sunlight. Instead, keep the process indoors by opening windows and using fans to improve your home's airflow. Repair specialists also offer dry cleaning services for these materials and heirlooms.

Use Disinfectant on Mold and Mildew
Another consequence of having too much water in a home is the increased humidity that encourages mold and mildew growth. These organisms damages items in a unique way that is difficult to remove and causes the spores to spread throughout your home. Only disinfectants can remove mold on everything but paper items. While there are disinfectant products and equipment you can purchase, a mold remediation technician is best prepared for the task.

Handle Documents Carefully
Letters, photographs, books, and other paper documents become extremely fragile when they are damaged by water, so handle them carefully. Soaked papers can be air-dried, but if the damage is extensive, you can refrigerate them to stabilize them until a professional handles the situation. Avoid pulling photos that are stuck together and instead expose them to clean water until they can be separated, then dry them.
Damage caused by water in a home can weaken your most delicate heirlooms and possessions. Consult repair professionals and follow these procedures to recover as much of these items as possible.

Avoid a Lint Fire With Simple Cleaning Tips

6/3/2020 (Permalink)

Hand cleaning accumulated clothing lint from trap in clothes dryer. Clean the lint trap

As lint builds up in the trap of your dryer, some of that debris makes its way further into the appliance. This, in turn, clogs up the machinery and forces your dryer to work harder. As your dryer efficiency decreases, your utility bills go up, and the wear and tear on the machine means that it will break down earlier than it would have with proper care. Sadly, this isn't the worst that can happen. When you don't clean out the trap, you increase the risk of a lint fire.

Clean the Lint Screen and Trap

One easy way to reduce your risk of fire damage is to remove the lint from the trap every time you run a load:

  • Remove the filter from the dryer.
  • Pull off the lint by hand.
  • Vacuum the lint trap opening on the dryer if there's any visible lint or debris.
  • If necessary, rinse the trap in running water.
  • After drying the filter, replace it in the clothes dryer.

In addition to completing this lint fire prevention step, proper dryer maintenance requires a couple of other tasks.

Vacuum the Interior of Your Dryer
You can complete this task within an afternoon. Depending on how much laundry you do, this job should be done every 4 or 6 months.

  • Unplug the dryer and move it away from the wall.
  • Remove the back or side panel. It should come off without too much effort.
  • Remove the exhaust hose.
  • Vacuum carefully around the drum and inner workings.
  • If necessary, use a cloth to wipe off the interior and exterior of the dryer.

This step is important for preventing a dryer fire and also protects your hardworking appliance from wearing out early.

Unplug the Exhaust Hose
While you have the dryer pulled away from the wall, take a look at the exhaust hose. It's usually held in place with an O-ring clamp, and you should be able to remove it without damage using a flathead screwdriver.

  • Remove lint balls by hand or use a cleaning brush to carefully clean the interior of the hose.
  • Reattach the hose when it's clean.
  • Check the outside vent to be sure hot air is escaping appropriately.

As you complete these tasks, you'll protect your appliances and prevent a lint fire that could cause serious fire damage. Contact Franklin, NC, property cleanup, and repair professionals if you have damages.

What Alternatives Are There for Candles?

5/19/2020 (Permalink)

Here Are Three Options To Wick-Burning Candles

The warm glow and fragrance of a scented candle is something that makes a place feel like home for many people. Unfortunately, leaving candles unattended is a common source of damaging fires, especially during holidays. To keep your home in Cullowhee, NC safer and reduce the risk of a costly and dangerous house fire, consider swapping out traditional candles for one of the many candle alternatives on the market. Here are three options to wick-burning candles.

1. Candle Warmers

These warmers come in a range of styles to fit almost any decor. Ranging in look from lamps to lanterns, warmers work by heating up the wax to a point that an aroma is released. Since there is no need to ever light a wick, you can even use a wickless candle. Some heating elements work on batteries, while others need to be plugged into an outlet.

2. Flameless Candles

Traditional candles are not the only way to get the flickering light effect. Flameless candles use LED lights to generate the same ambiance. Some of these candle alternatives are coated in traditional wax, making them difficult to tell apart from the regular variety. 

3. Essential Oil Diffuser

Another great alternative is to use healthy essential oils that fill your room with a pleasant aroma. Fill the diffuser with water, add a few drops of your favorite essential oil and turn on the diffuser. Most models last for hours and give off a pleasant mist. Some styles light up in solid colors or can be set to cycle through various shades. 
These safe candle alternatives do not pose a fire danger to your home. With these products, you can decorate in style without the risk of a candle fire. If you already have fire damage from a traditional candle, you will need to call a professional fire restoration service to return your home to its pre-fire condition.

The Role of FEMA in a Disaster

5/14/2020 (Permalink)

Fema.gov Disasters USA Government home page under magnifying glass. FEMA is The Federal Emergency Management Agency FEMA has many roles in a disaster

The Federal Emergency Management Agency has many roles in a disaster. Its primary purpose is to provide help in a disaster that is too big for the states and local agencies to handle. FEMA coordinates the emergency response and provides resources where needed, including temporary lodging for those whose homes are uninhabitable. The agency also works to ensure affordable flood insurance is available through the National Flood Insurance Program. The agency helps communities to prepare for, respond to, and recover from a wide range of possible disasters, including tornadoes, hurricanes, floods, and large-scale wildfires.

Help From FEMA

In many cases, the disaster agency provides financial assistance to those who have suffered significant costs and expenses due to a storm. This assistance can take many forms, including the following situations:

  • Temporary housing
  • Emergency home repairs for a primary residence
  • Property losses for uninsured properties
  • Funeral expenses
  • Dental and medical expenses

The financial assistance may be limited to grants that will have to be repaid. Often, the grants come with favorable terms and low interest rates. In the case of flooding in Tuckasegee, NC, extra expenses for homeowners can rise to many thousands of dollars.

Help From Other Sources
While FEMA provides a wide-range of support services to a community, it cannot do it alone. An experienced storm mitigation company is also Here to Help. A local franchise with national resources can handle a large disaster, too, and help homeowners recover from flooding and other calamities. A team of trained technicians will arrive at a home fast and ensure the property is a safe place to work. It will then do an inspection and an assessment of the property and determine a plan for recovery. The company will document all work and expenses and work with insurance agencies to enable a streamlined claims process. Best of all, the company will work to make the home habitable again in accordance with the best practices of the cleaning industry.

The Value of Business Insurance for Water Damage

5/14/2020 (Permalink)

a young man in suit in his office showing an insurance policy and pointing with a pen where the policyholder must to sign It is hard to survive a big disaster without insurance

A business owner or property manager could face the challenge of water damage at some point in a long career. Storms, floods, and plumbing problems are among the most common sources of water coming into areas where it does not belong. Each situation is unique and some problems may even threaten the existence of your business. It is important to know how to position your company to survive a disaster. The services of a local water remediation company in Sylva, NC, offer a number of benefits. A team of technicians can arrive to your property fast, often in as little as a couple of hours, and get to work limiting damages and accelerating recovery.

The Benefits of Commercial Property Insurance

It is hard to survive a big disaster without insurance. When it comes to water damage, a robust insurance policy has the potential to help in the following ways:

  • Payment for damages associated with storms and leaks
  • Reimbursement for approved water cleanup expenses
  • Coverage for accidental fire sprinkler discharges
  • Payment for damages to equipment and inventory

In general, a standard commercial policy will not pay for losses due to flooding. This is the province of FEMA's National Flood Insurance Program, the main source of flood insurance for businesses and homeowners.

The Benefits of Professional Cleanup
No two situations of water damage are exactly the same. A quality water mitigation company employs technicians who have the training to think clearly and assess each situation, whether the damage is from broken pipes or a blocked sewer line. The resources needed may differ slightly for each situation, but the overall process remains the same: inspection and assessment, water removal and extraction, drying, cleaning, and sanitizing and restoration of damaged items. A comprehensive cleanup even extends to sensitive material such as documents, photographs, and paintings. If the problem is large, outside resources can be called in to speed up recovery.

What You Need To Know About Black Mold

5/14/2020 (Permalink)

Black mold on a wall Mold can cause a good deal of damage

As a business owner, you are probably familiar with the idea that black mold is a bad thing to have lurking about your commercial building in Highlands, NC. But are you familiar with what mold is and how, or where it grows?

What Mold Is

The scientific name for black mold, as we know it, is actually Stachybotrys chartarum. This ubiquitous fungus has microscopic spores that float through the air, landing on virtually any surface and in most places on the earth. It spreads quickly and has a distinct musty and damp odor. It is not possible to guarantee complete removal of every spore. You should understand however, a couple of important terms relevant to mold removal.

What Action to Take
Mold spores can lie dormant for extremely long periods of time, only to move quickly into rapid growth stage when introduced to moisture – growth that is accelerated by the addition of warm temperatures. Though it cannot all be permanently removed, there are two ways to effectively treat mold.

Mold Removal

There are several methods involved in mold cleanup, depending on the exact situation. A mold cleanup and mitigation specialist in Highlands, NC should be called to inspect the site. They will clean and dry any flooding or leaks and use special procedures to remove visible growth and odor by cleaning and disinfecting. Sometimes structural materials, such as studs or sheetrock may need to be removed and replaced. A filtration treatment can help clean the air.

Mold Remediation.

Remediation is, as it sounds, finding remedies to the problem. The mold specialist will locate and repair any leaking water heater or leaky pipes or valves A humidity or moisture problem of any kind will need to be corrected and a dehumidifier may need to be installed to keep levels under control.
To summarize, black mold spores live everywhere, growing when moisture is present; mold can cause a good deal of damage; a professional mold cleanup team is necessary to remove and remediate the situation. Fast action on the part of the company’s facility coordinator is essential to minimize the damage.

Is Security Fencing Necessary After a Fire?

4/21/2020 (Permalink)

Private property in the forest angle shot A security fence should be an important part of the solution

Once the fire in your commercial building in Hayesville, NC has been put out, you need to call your insurance agent right away. There are many items you’ll need to discuss regarding your claim, but you might not think about fencing the property before renovations take place. A security fence is necessary for a number of reasons in order to protect your property.

Why Do You Need Security Fencing After a Fire

Protect against vandals and thieves - If your damaged property is left unprotected and open to the elements, it’s an invitation for looters and even those looking for a temporary home. An uninviting fence around the property will discourage vandalism and theft.
Keep wild animals out - Raccoons, possums and other wild animals will have a field day in your building if you leave it unprotected.
Protect against possible injuries and lawsuits - Kids, and even nosy adults can be intrigued by a deserted building. Chances are high that someone poking around the property would trip and fall, hurting themselves. You don’t want to worry about potential lawsuits on top of everything else.
Maintain compliance with your insurance company - Most likely your coverage depends on securing the property before renovations can take place. It may be very difficult to get reimbursed for repairs on any damage that occurred after the fire, so you should never go without installing a security fence.

How Do I Go About Installing a Fence?
Your insurance agent should be able to give you recommendations on the best type of fencing for your property. You will need to consider the size of the property, as well as the location when making your decision. A variety of materials can be effective, including:

  • Chain link fencing
  • Wire mesh fence
  • Wood slats and picket panels

After a fire, there are many problems you need to solve. A security fence should be an important part of the solution.

Business Interruption Insurance Defined

4/12/2020 (Permalink)

Causes of business interruption Business Interruption Insurance may be helpful for your company

As a business owner, the future of your business is protected in part by a well executed insurance plan. You want to have enough insurance, and in the right areas, that you are covered for damage and losses, but you also don't want to have too much insurance and pay more than is necessary. It's a tough balance, especially for small businesses that may not have the resources of a large corporation. If your business faces a catastrophic storm in Hayesville, NC, and needs to rebuild, will insurance cover this? Or will this large-scale event put you out of business?

The Basics of Business Interruption Insurance

This type of insurance can be added to your regular property insurance policy. It protects you in such cases as a rebuild, and has the following features:

  • It provides compensation for lost income when your business is closed due to a covered peril, such as a storm.
  • It typically has a 48-hour waiting period before benefits kick in
  • The price of the policy is determined by many factors, including the risk factors that could result in a closed business.

A related coverage, extra expense insurance, compensates a business for the efforts and expenses it makes to stay open after a devastating storm. For some companies, this coverage may be adequate, and business interruption insurance may be unnecessary.

The Process of Recovery

Each situation is unique, and every company faces different challenges when overcoming a large disruption such as a storm. A major rebuild could result in lost income for days, weeks or even longer. A smart business owner looks at the available options for insurance to help with a fast recovery. A storm remediation team can also play a role by arriving on the premises quickly, mitigating water damage and speeding up the recovery. It could make a difference in how long your company will need to shut down.

The Mold Remediation Process From Start to Finish

3/27/2020 (Permalink)

Before and after picture of a home with mold damage Mold remediation in Cullowhee, NC

The mold remediation process typically begins with a homeowner in Cullowhee, NC, finding black mold or some other type of fungus in his or her house. At this point, the property owner should call in a mold remediation company to get things under control quickly. The company, with trained technicians and the appropriate equipment, should arrive on site in a matter of hours. The longer the mold is allowed to grow, the more likely it is to spread through other areas of the house. The first step is an inspection and damage assessment. Technicians, with the use of advanced techniques, can detect mold that is hidden from view, as well as find water sources that may be contributing to mold growth.

Mold Cleanup

At this stage of the process, it is critical not to spread the mold spores throughout the house. Mold containment techniques use physical barriers and negative air chambers, as well as limiting the use of heating and cooling systems, to prevent the movement of spores. Air scrubbers and HEPA vacuums are used to capture the spores and remove them from the property. Materials infested with black mold are treated in the following ways:

  • Surfaces are treated with anti-fungal agents
  • Walls and floors are sanitized with antimicrobial soaps
  • Porous items such as drywall and carpeting are disposed of

Where possible, items are restored to save money. Where necessary, items are thrown out.

Mold Remediation

The final stages include content cleaning since mold can harm many different items. A variety of techniques are used to make sure items are clean, sanitary and odor-free. Each situation is different, and black mold growth and water damage often are both present. The restoration process could involve the replacing of portions of drywall, flooring and insulation. If mold was allowed to fester for a long time, entire rooms may need to be restored. The end result should be a home that is free of troublesome mold colonies and that looks and smells clean.

Business Interruption Service Key to Staying Open

3/9/2020 (Permalink)

Gate damaged by storm Storm damage to commercial facility in Murphy, NC

Operating a business in Murphy, NC is no simple task. It is a complex, time-consuming venture that requires being ready for anything. When a disaster strikes that requires a rebuild, businesses can gain peace of mind by having business interruption insurance. Instead of worrying about paying the bills and closing the doors to income, this add-on insurance can help keep a business afloat and make it easier to get back to normal.

Typical Coverage

When a rebuild is necessary due to flooding or water damage, fire or other natural disasters, time becomes a challenge. A closed business for an extended period of time could result in the business failing. While all policies are a little different depending on the insurer, interruption insurance often covers the following:

  • Lost Profits – Get reimbursed for lost earnings based on previous performance.
  • Static Costs – Day-to-day operating expenses.
  • Temporary Relocation – If it is possible to operate from another location, many policies will cover this cost.
  • Employee Wages – Keeping employees is key to succeeding. This allows for payroll to be met.
  • Taxes – No matter what happens, taxes are due. This coverage can eliminate the headache of additional penalties.
  • Loan payments – Even if there is no income, it’s important to pay loans on time. Business interruption helps you stay on track with debtors.

Additional Peace of Mind

A disaster quickly becomes an eye-opening experience. If equipment or machinery needs to be replaced, that often means training people to use it. Depending on your policy, this add-on may help cover some of those costs. It also works with your primary commercial property insurance. While the main policy will cover the physical damage, the interruption portion will ease the burden of the immediate financial damage.
While no business expects to have to rebuild, anything can happen. Adding a little extra insurance can go a long way in keeping your business thriving.

Long-lasting Supply Lines Still Need Maintenance

2/21/2020 (Permalink)

natural gas Split Gas Line to Gas worktop near the hob If supply line damage occurs, getting the repairs done quickly is vital

When it comes to plumbing, most people can have confidence that the system in their Andrews, NC, home will work as it should for years, possibly decades, without major repairs. If supply line damage rears its ugly head, nipping it in the bud early can help you avoid extensive damage that requires the assistance of a water mediation expert.

Component Integrity

If a bathroom leak happens, there are a number of potential culprits. Topping that list is usually the toilet or faucet. Considering that the main types of supply lines – including brass, copper, PVC and galvanized steel – can potentially last for 70 or more years, a supply line leak tends to be rarer. While the pipes may stand the test of time, the additional components involved may not. Checking the following can help you narrow down the leak source.

Loose Nuts or Cracked Threads – Nuts and threads can lose their integrity. A loose nut creates a weak spot for water to go where it shouldn’t. If the nut is too tight, it can result in the threads cracking.
Threads – Some pipe threads have a coating to ensure the pipe remains watertight while other pipes use a plastic washer. Over time these parts can become damaged or the sealant can begin to spread or not function properly.
Crimp Collars – This small part can be prone to corrosion, cracking or breaking.
Punctures and Cracks – While not common, supply lines can be accidentally punctured or cracked during other repairs.

Quick Repairs

If supply line damage occurs, getting the repairs done quickly is vital. Adding a plumbing inspection routine to your household maintenance plan can help ensure the unexpected doesn’t happen. Although supply lines don’t need to be replaced often, any time you install a new fixture or toilet it’s a good idea to update attached piping for peace of mind.
Supply line damage can be tricky. Keeping in tune with your home is a way to avoid costly repairs. If severe damage happens, call the experts to make it “Like it never even happened.”

What To Know About Content Cleaning

2/21/2020 (Permalink)

Girl wearing purple gloves cleaning a computer Electronics can be cleaned as well after fire damage

What To Know About Content Cleaning

If your Murphy, NC, home experiences a fire, you may be comforted to know that there are a variety of ways a fire damage restoration service can salvage your items. From dry-cleaning for delicate fabrics to freeze drying paper documents, many of your personal items can be returned to pre-fire conditions. Here’s what you may want to know.

1. Items May be more Salvageable Than You Think

When it comes to content cleaning more of your personal items may be salvageable than you first may have thought. Smoke and soot odors can be removed as well as any fire suppressant that may have soaked your home. This knowledge may be comforting as restoration is often more affordable than replacement for many home contents.

2. There are several Cleaning Methods

Depending on the item type a different cleaning method may be used. Most fabrics can be washed, but delicate items may need to go through dry-cleaning instead. Furniture may be able to be wiped down with special cleaners. Rugs and carpeting can be shampooed with special detergent to help with smoke removal, and ozone machines may even be able to remove smoke odor from the air.

3. Electronics and Paper Documents Can Be Cleaned as Well

You may also want to know that it is possible for electronics and paper documentation to be salvaged as well. Electronics will be carefully cleaned and tested and any saved data moved to content storage until the professional can ensure that your device can be returned to working order. Paper documents will first be freeze dried and then go through smoke removal.
Whether you’re having delicate fabric items go through dry-cleaning, or restoring paper documentation, a restoration service may be able to salvage many of your personal items. Each items will be cleaned by a method appropriate to the item type. Your electronics may be salvageable as well.

Potential Damage Caused by Water Leaks

1/30/2020 (Permalink)

Air movers placed on baseboards, hallway of a commercial building Commercial water loss in Cashiers, NC

Potential Damage Caused by Water Leaks

Excess water is one of the most common causes of damage in commercial buildings. Anything from a leaky faucet to damaged pipes can cause problems. Taking good care of your plumbing can help you avoid some of the potential pitfalls associated with leaks.

Structural Damage

The first place you are likely to see issues caused by leaking pipes is in the surrounding area. There are several signs to watch out for:

  • Dark, wet patches on ceilings
  • Bulging walls
  • Buckling floorboards

If you see something in the structure of your building that looks unusual, it is a good idea to inspect it to make sure you don't have a water leak. Water restoration experts in Cashiers, NC, can repair the damaged walls, ceilings, and floors so that the problem doesn't get worse.

Equipment Damage

Flooding often affects more than just the basic structure of the building. Electronic equipment is particularly sensitive to excess moisture. Water mitigation often involves restoring or replacing computers and office equipment. Damaged pipes can also cause damage to your fire or alarm system. Technicians must inspect everything thoroughly and test after remediation is finished to make sure that all equipment is in good working order.

Secondary Damage

Another issue closely related to water loss is the potential for secondary damage. It's important to call in the experts as soon as you know you need water mitigation in your building. The sooner technicians can start on repairs, the less likely you are to have mold growth or further water damage. If parts of your building do mold, it may cost you more money and take more time to restore your property to its original state.
There are many different types of water loss that damaged pipes can cause. Of course, prevention is the best, but if you keep an eye out for signs of damage, you can often stop water loss before it gets out of hand.

Everything To Know About Mold

1/20/2020 (Permalink)

Black mold Stachybotrys chartarum also known as black mold

You may have heard about the problems black mold can cause to your property. Yet all the information out there can be a bit confusing. That is why it is important to understand the truth about these spores.

What Is Mold?

Mold appears naturally in the environment. It is typically microscopic and can enter a building through:

  • Doors
  • HVAC systems
  • Windows

Mold can even attach to peoples' clothes as they go into or out of a property. Once inside, the mold spores can form colonies that quickly spread.
Because mold is everywhere, it is impossible to completely eliminate it from your premises. You thus should not trust any mold cleanup companies that claim to remove all mold from a building. Instead, look for experts that provide mold remediation services.

How Do You Identify Black Mold?

This type of mold, also called Stachybotrys chartarum, may be particularly harmful to your business. Black mold cleanup specialists can properly identify the type of mold on your property. In the meantime, avoid touching any visible mold, regardless of its color.

How Does Mold Spread?

Mold thrives in wet areas. If you see or smell mold, you likely have a moisture problem in your building. This issue must be addressed first to prevent the mold from returning.
Try using your nose to find the location of the excess water. Mold creates a strong smell that can lead you to the source of the leak.
If you suspect you have a mold problem but do not find any visible water damage, check the humidity level of the building. An indoor humidity level above 45 percent could also promote mold growth.
Mold damage is a complex problem that can be hard to tackle on your own. When left untreated, black mold can spread quickly and harm building materials. If you smell a musty odor or see visible spores in your office, contact mold cleanup specialists in Franklin, NC.

Everything You Need To Know About Document Restoration

1/20/2020 (Permalink)

Picture of team members of a company SERVPRO of Nantahala

It is important to reduce the costs of your clients' claims any time disaster hits their Cashiers, NC, business. Besides their merchandise and equipment, their paperwork is one of the most important assets and must be protected or recovered. SERVPRO's document restoration service uses the latest technology to bring back their valuable materials with maximum convenience and at minimal cost.

The Restoration Process

The restoration procedure involves the use of vacuum freeze-drying that is performed by certified technicians and used by institutions such as the Library of Congress to preserve paperwork. In addition to document drying, cleaning, deodorizing and sterilization via gamma radiation are also employed. Conversion to digital is also offered alongside restoration to back up important information.

Types of Restored Documents

Your clients employ a variety of documents and paperwork for various purposes and goals. The emergency restoration company has worked on a variety of items.

  • Documents and other paperwork
  • Maps and blueprints
  • Books, magazines and other printed entertainment
  • X-rays
  • Photographs and negatives
  • Films
  • Manuscripts

Document restoration is not limited to just papers with information. You and your clients can protect and renovate any valuable piece of information damaged by any natural disasters or other incidents.

Advantages of Restoration

This service comes at an advantage for both your clients and you. The technicians working with the preferred restoration company of most insurance providers have certifications from the HPAA and their method is approved by the General Services Administration. Additionally, the clients can save plenty of money by allowing their building recovery providers to handle their paperwork as well, rather than hiring a separate service. Finally, this process can decontaminate the items from potential bacteria or harmful chemicals, ensuring the safety of costumers and staff.
Documents, images and other paper assets are just as valuable to your clients as other items. SERVPRO's document restoration options can protect their information and resume business in a fast, cost-effective manner.

Responding to Puffback in Commercial Buildings

12/30/2019 (Permalink)

Soot webs on ceiling. Puffback damage Puffback damage in Ellijay, NC

Responding to Puffback in Commercial Buildings

A furnace puffback is a messy and potentially dangerous situation that happens when your furnace doesn't ignite properly the first time. As unburned gas builds up in the combustions chamber, a lot of pressure also builds. When the system finally does ignite, gas, oil, and soot "puffs" out of the furnace. The resulting puffback damage could be limited to the area right around the furnace, or it could extend throughout your entire heating and cooling system.

How You Should Respond

There are a few things you need to know before you face this situation:

  • Puffbacks are more likely to happen in an oil furnace that a gas system.
  • Proper maintenance is the best way to avoid puffback damage.
  • The soot and other substances affecting your business can be difficult to remove.


As the building owner or manager, your first steps should include reporting damages to your insurance company, contacting a trained fire and smoke damage cleanup company for repairs, and calling a qualified heating and cooling technician to repair the malfunctioning furnace.

Cleanup Services Provided by Professionals

The professionals from a restoration company have participated in targeted trainings, so they know what types of risks to expect when working with soot and oil residue. These technicians have the tools and equipment to aggressively tackle the cleanup and restoration necessary to bring your building back into its pre-damage condition. If the puffback spread through the building's ventilation system, it's especially important to have professionals doing the cleanup.

Why Hire Professionals?

The mess and confusion caused by a furnace puffback can be upsetting. Your first response may be to start cleaning up right away. The best response, however, is to wait for trained technicians to do this work. It's possible that you could do more damage by attempting to clean up without the proper equipment and training. When your Ellijay, NC, building is affected by puffback damage, contact professionals to be sure the job is done right.

What To Expect From Business Interruption Insurance

12/21/2019 (Permalink)

Causes of business interruption Business interruption insurance is a must

When your business is hit by storm damage, such as flooding, it may be necessary to close while you rebuild. Unfortunately, the consequences of closing your doors for a couple of days to a few months can be catastrophic. This is where business interruption insurance comes it. This protection is meant to help you cope when extreme weather keeps your doors closed and when your storm cleanup efforts prevent you from operating as usual.

When Business Interruption Insurance Kicks In

There are several types of events that may make business interruption protection necessary, but not all of them are covered. In general, you can expect this special form of insurance to cover

  • Fires or floods that damage your office space or vital inventory
  • Damaged equipment that's necessary for daily operations
  • Business interruptions that occur because suppliers can't get to you
  • Profits you would have earned ordinarily
  • Expenses related to operating out of a temporary location


Naturally, there are some situations that aren't covered, so be sure to communicate with your insurance provider before and while you rebuild.

Rebuilding After Damages

Many insurance providers prefer that you work with qualified storm, fire, or flood cleanup professionals. Discuss the options available and your provider's preferences as soon as you can when your business has been damaged.

Normal Business Insurance Isn't Enough

Although your normal insurance probably covers physical losses regarding your closed business and stock, it doesn't protect you from the financial harm of lost income or compensate you for costs associated with moving to another location. Your other business insurance won't help you stay afloat when you haven't had any incoming revenue.

You May Not See It Coming

If extreme weather and other catastrophic natural events are possible in your area, business interruption insurance is a must. If government-established curfews and street closures make it difficult for customers to get into your business, you need special coverage. When storm damages make it necessary to shut down while you rebuild, a business interruption policy is absolutely crucial. Make sure your Highlands, NC, business is safe when the unpredictable happens.

3 Signs It's Time To Change Bathroom Water Supply Lines

12/9/2019 (Permalink)

Water piping tube installed externally along the bathroom wall Old bathroom supply line

Three Signs to Look Out For That It's Time to Replace Your Bathroom's Supply Lines

You’re not likely to think about the supply lines connected to your faucet or toilet when they are functioning as they should, but an unexpected bathroom leak due to unnoticed supply line damage can result in extensive water damage requiring the assistance of a water damage cleanup expert. Here are three signs to look out for that it’s time to replace your bathroom’s supply lines.

1. You Notice a Leak
There are several causes of a supply line leak to look out for, including:

  • Loose nuts or cracked threads
  • Freezing temperatures
  • Punctures or cracking
  • Corroded components

Rather than trying to repair broken lines, it is typically best to replace damaged lines as a precaution. While water pooling underneath the toilet or faucet is an obvious sign of a bathroom leak, you should also be aware of rust or higher than normal water bills.

2. Your Supply Lines are Getting Old

If your water supply lines are not functioning as they should, it is possible they are reaching the end of their lifespan. As lines are consistently exposed to varying water temperatures and materials begin to wear down, the potential of supply line damage or failure increases. You will want to consider the material of your supply lines when deciding if a replacement is long overdue. Typically, plastic supply lines have a much shorter life expectancy than other tougher materials, such as braided steel or copper.

3. You Are Replacing Other Bathroom Fixtures

If you are replacing your toilet or faucet, you should replace water lines as well. In the process of replacing fixtures, you may disturb the rubber seal, which can lead to issues down the line.
To avoid a catastrophe in your home in Sylva, NC, such as destroyed flooring, mold growth or even damage to ceilings if the bathroom is located on the top floor, always watch out for signs of supply line damage. Don’t delay in fixing issues, and contact a professional to help with the installation process if necessary.

3 Ways To Prevent Mold From Spreading

12/1/2019 (Permalink)

Hand pointing at mold growth on the wall Mold can cause serious health issues.

Finding mold inside your home is probably one of the last things you’d want to happen. Mold not only looks disgusting, it’s a major irritant and can cause some adverse health reactions. Many homeowners are unaware of what should be done to properly contain spreading mold. Here are some tips to stop mold from growing out of control.

Find the Source

The first and most important step in containing mold is to find the source of the problem. Mold often grows on the following items:

Drywall
Insulation
Carpet
Fabric
Wallpaper

Typical household problem areas include windows and doors, attics, behind refrigerators and washing machines and underneath sinks. In order for mold remediation to be effective, the source of the black mold must be identified.

Work With a Professional

Many individuals think they can tackle a mold problem on their own, especially if it’s a fairly small area. Regrettably, this can be a bad idea since many homeowners make the mistake of spreading mold spores while trying to clean it away. If you find mold in your Franklin, NC, home, it’s best to contact mold specialists to take care of the problem. A professional will have the essential training and equipment to properly handle the mold.

Prevent Future Mold

Once you’ve worked with a specialist to remediate the mold in your home, it’s advised to prevent any future problems. In order to prevent mold, you need to control moisture inside your home and keep moisture out of your home. Here are some simple suggestions:

Check the humidity level in your home and keep it below 60%
Open windows or doors when showering
Dry wet areas immediately
Always use exhaust fans in kitchens and bathrooms
Open windows whenever possible to increase circulation
Drain water away from your home
Fix leaks immediately

Spreading mold is something you want to avoid in your home. If you find mold, contact a specialist who can help you take care of the problem correctly. Take the necessary steps to prevent future mold damage.

How To Extinguish a Grease Fire

11/26/2019 (Permalink)

Smoke surrounding a smoke alarm that's going off Protect your home with smoke alarms

You can cause a lot of fire damage to your home in Franklin, NC, with what starts as a small flame. A grease fire in your kitchen may start with a little smoke but quickly grow out of control. Knowing how to recognize the beginning of a fire and respond in a timely manner can help you extinguish it before it causes too much damage.
Prevent Smoking
The most common cause of grease fires is overheated oil. You can prevent this problem with a few easy precautions:

Don't leave hot oil unattended.
Don't heat oil above its smoke point.
Use a heavy pot when heating oil.

If your pot begins to smoke, you should take notice. Fire cleanup experts don't recommend moving the pot once it catches fire, but if it does start to smoke, you can likely prevent fire by removing it from the burner immediately.
Cover Fire
A small grease fire may be able to be put out simply by covering it. Fire needs oxygen to thrive. Cut off its oxygen supply, and you may be able to extinguish the flame. Make sure you use a metal lid to do so, however, as glass is likely to shatter.
Extinguish Flame
If you cannot smother the fire with a lid, the next option is to douse it in something that will put it out. Baking soda is the best choice. Don't ever use water on a grease fire, as it can make the hot oil splash, spreading the fire. As a last resort, you can use your fire extinguisher to put out a small kitchen fire.
Call 911
Once you have expelled all the contents of the fire extinguisher, you need to vacate your home if the fire is still not out. Call emergency services. Large fires should always be left to the professionals.
You can usually prevent a grease fire in your kitchen. If such a fire does happen, you may be able to take care of it with minimal damage if you respond quickly.

There Are a Few Different Types of Innovative Storm Shutters and a Range of Prices

11/14/2019 (Permalink)

A brick wall and windows with rolling shutters Rolling down shutters in a Tuckasegee, NC home

Over the years, homes in Tuckasegee, NC, have seen their share of heavy storms. High winds pick up tons of debris, and something as light as a piece of straw can pierce right through a thick tree if the wind is strong enough. Once a window has been shattered, rain can get in and cause devastation throughout your house, so anything you can do for those weak points works to your advantage. One tactic is to have storm shutters installed.

What Are the Different Types?

The basic types are:

  • Temporary
  • Storm panels
  • Colonial
  • Roll-down
  • Accordion
  • Bahama


The simplest type of protection will be duct-taping the windows. This is better than nothing, but not by much. One step up is to cover windows with plywood. Once installed, the wood will provide moderate protection from high winds, but installing them will leave holes in the area around the window.
For real storm shutters, storm panels are probably the cheapest and easiest to install overall. Another very common type uses roll-down shutters, which provide excellent protection and look nice as well. Accordion types, which fold into a box next to the window when not in use, are about half the cost of roll-downs.
Bahama shutters are hinged above the window, provide shade even when not in use and are around the middle of the price range. Colonial shutters sit on either side of the window and offer the most traditional look of any type. Finally, hurricane glass can be used, which is a special impact-resistant glass that looks great and requires no additional protection, but it is the most expensive option by far.

How Much Do They Cost?

The average cost of residential shutters will vary depending on your home and the different types available. However, a typical range appears to be between $1,700 and $5,000, including professional storm shutter installation.
If you’ve experienced storm damage due to high winds or flooding, call the professionals who have years of experience cleaning up in Tuckasegee, NC. They’ll use plywood and tarps to prevent further problems and give you an estimate for getting your home back to its original condition.

Preparing Your Business for a Winter Storm

10/26/2019 (Permalink)

Pipe insulation Insulate exposed pipes before a storm hits

Preparing Your Business for a Winter Storm

A snow storm or other winter weather can wreak havoc on your business. Fortunately, a little preparation goes a long way toward keeping everything running smoothly.

Before the Storm

There are many important steps to take in preparing a business for a winter storm. The following should all be done before a storm hits:

  1. Stock up on battery-operated supplies, and perform routine maintenance on any generators you may have.
  2. Insulate exposed pipes and take other precautions to avoid a pipe burst.
  3. Create a severe weather plan. The plan should be specific and answer questions such as the following: Under what conditions will the business close? Which employees can work from home? How will managers and employees communicate? Where will employees, customers and others go if severe weather hits during business hours? Who is responsible for each task?

During the Storm

When a snow storm or other winter weather is in progress, the primary concern is your safety and that of any employees and customers. Keep employees off the road if at all possible, and make sure you have reliable communication channels to reach any workers who may not be at the office. Let employees work from home to ensure their safety. Stay informed of changing weather conditions using your local alert system or weather service. Battery-operated radios are more reliable than cable television or Internet for this purpose.

After the Storm

When the weather has cleared, there is still much to do. You may need to shovel out your parking lot and de-ice any steps leading to the building. If you have a burst pipe or other flooding, get the water cleaned up as quickly as possible. Mold can begin to grow in as few as 24 hours. If you plan on filing an insurance claim, you will need to document any damage before you begin repairs.
A snow storm can be a headache for your business, but with a little planning you can ensure you and your employees stay safe. If the storm causes damage, you may want to enlist the help of a certified restoration company to get your business back to pre-storm condition.

3 Factors That Can Increase the Chances of Flooding in Your Basement

10/17/2019 (Permalink)

Cracked foundation If you have a cracked foundation in your home you should get it fixed to avoid any flooding in your basement

3 Factors That Can Increase the Chances of Flooding in Your Basement

Some homeowners in Hayesville, NC, experience the occasional basement flood more often than others. Homes where lower-level flooding happens regularly often show signs of at least one of the following factors.

Shoddy Work

If corners were cut during construction, it's likely that your basement will bear the consequences. Water damage experts recommend that you inspect your home for problems that need to be fixed:

  • Bad seals on basement floors and walls
  • Improperly positioned downspouts that direct water toward the house rather than away from it
  • Cracks in the foundation

Some of these problems may be expensive to fix, but doing so can save you more money in flood repairs in the long run.

Clogged Drainage

Regular home maintenance is important. It's more than just making your home look nice, though. Keeping your gutters clean can help your drainage system work properly during a heavy rainstorm. If they are clogged, water is likely to run down the side of your house, resulting in a basement flood. Cleaning the debris out of your gutters on a regular basis, particularly in the fall when leaves tend to gather there, not only looks good but also protects your home.

Poor Site Planning

A tendency toward basement flooding may go as far back as when the site for your home was chosen. If it was built in a low-lying area, you may have a flooded basement every time a big storm comes your way. Over time, sediment can build up to create a barrier against floodwaters. Until that happens, however, you can build up terraces in your landscaping plan to redirect the water's flow elsewhere.
Several factors can contribute to flooding on the lower levels of your home, and you may not be aware that any of them are a problem until the first flood happens. Your home may not be resistant to a basement flood now, but there are several things you can do to decrease your chances of water damage in the future

How To Minimize Losses on Your Business Interruption Claim

9/30/2019 (Permalink)

Air movers and dehumidifiers placed in a hallway and at the end of the hallway there are three technicians Drying equipment placed on a hallway

Extensive flooding in your building in Murphy, NC, can cause extensive damage. While this damage is being repaired, you may have to relocate or interrupt your business operations. This disruption may be expensive. Business interruption service can cover a lot of the losses, but it's better if you do what you can to minimize those losses.

Understand Your Coverage

Your business interruption policy is designed to make sure damage to your building caused by a broken pipe doesn't destroy your business altogether. It likely covers many of the common losses associated with building repairs:

  • Continued operating expenses, such as utilities or rent
  • Revenue you would have earned if you were operating as usual
  • Relocating costs

Your policy may cover all these expenses, or there may be limitations to your coverage. It's important to understand exactly what your provider will and will not cover. It's also important to know if there are time limits to the coverage. If your building is under construction for a month after flooding, and you only have coverage for a few days, you are going to have a lot of out-of-pocket expenses.

Take Action Quickly

The best way to minimize the length of the interruption and thus the costs associated with it is to take fast action toward arranging for repairs. Notifying water restoration specialists as soon as you know you have a large water damage problem is essential. Technicians often arrive within an hour or two of your call to assess the damage and give you a clear picture of what the remediation process is going to entail and how long it's going to take. They can also provide you with verification of this information to help you with your insurance claim. The faster they arrive, the sooner they can begin repairs.
When flooding occurs in your building, you may have to wait until repairs are complete before you can continue to operate normally. Understanding the interruption process and taking an active role in shortening it can save you a lot of time and money.

How Does Mold Occur and What Can I Do About It?

9/22/2019 (Permalink)

Mold on food Mold need food in order to propagate

Mold Prevention Measures for Your Home

Taking mold prevention measures for your home in Andrews, NC, is crucial to ensure a healthy and safe environment for you and your family. Mold needs four things in order to propagate:

  • Moisture
  • Food (usually in the form of sugar or starch)
  • Oxygen
  • Temperatures ranging from 41°F and 104°F

Regardless or whether water damage is caused by a leak or flooding from a storm, it is almost guaranteed that the development of mold will follow. This is because food sources can easily be found in a home in the form of wallpaper, insulation, or even in the water itself. It is best to take action immediately or contact a professional that specializes in mold remediation.

Prohibiting Mold in Your Home

There are steps you can take to stop the spread of mold and mildew in its tracks. Mold prevention is about removing the conditions that allows mold to flourish, namely moisture.


Dry areas immediately. Mold can grow in as little as 24 hours so it is best to get rid of any lingering moisture as soon as possible. The process can be sped up with proper ventilation and the use of dehumidifiers.
Dispose of water damaged items. Some items cannot be properly dried or are too damaged to salvage. It is best to remove them from your home and dispose of these items properly to mitigate mold growth.
Check your surroundings. Ground water that accumulates outside your home can begin to form mold that may find its way inside your home. Be sure to drain any standing water outside your residence to prevent the growth of mold.


Mold prevention is an important step whether or not you anticipate any prolonged water exposure in your home. It is important to act immediately at first signs of water damage. If it gets too overwhelming, rest assured you are not alone and contact a mold remediation specialist near you.

How to Get Rid of Mold After a Flood

9/11/2019 (Permalink)

A dehumidifier (drying equipment) in a home drying up affected area by storm A dehumidifier drying up after storm damage in a Cashiers, NC home

Two Things To Do To Get Rid Of Mold After a Flood

It should come as no surprise that it is very important to assess and clean the home after a home flood takes place. Not only do your items and the surface of the home need to be cleaned and dried out, but the little crawl spaces and hidden areas need to be taken care of as well. Here are some things to do when it comes to getting rid of mold after a flood.

1. Throw Out Damaged Items

There are many items that are more prone to mold after storm damage than others, so it is wise to know what these items are and sort them out. You can dry out all upholstered and wooden furniture, but there is a high possibility these will need to be thrown out. What can possibly be saved from damage are plastic, metal, and glass objects that can be cleaned and disinfected. Carpet is one of the toughest things in the home to save after a flood because simply drying it out does not get rid of the mold. Once mold has developed, it is best to throw the carpet out.

2. Clean the Home Thoroughly

After experiencing a home flood in Cashiers, NC, it is a good idea to do a thorough cleaning everywhere. This includes cleaning, disinfecting, and drying out all areas of the house. Be sure to open all of the windows to ventilate the area and wear rubber gloves to keep your hands safe. Clean all of the areas of the home, including the attic and crawl spaces, with a non-ammonia soap to disinfect them. Remember that the places you clean can take numerous days to dry, so keep the windows open and the fans on for at least 48 hours.
When a home flood takes place, it is important to sort out all of the items exposed to the water. It is then a good idea to give the home a proper cleaning and allow all of the areas to dry out completely. It may be a good time to contact a restoration company for storm damage restoration if any of your items need saving.

Minimizing Damage to Your Home After a Water Leak

8/26/2019 (Permalink)

Flooding from heavy rain

Water damage in the home can be a costly incident that may not necessarily end once the water dries. While some causes may seem minor at first, it could be an indication of a bigger problem which, in turn, can lead to destructive mold growth, weakening of the structure of the area, and ruined furniture. Once the source of the issue is resolved, it is important to consult experts to assess the full extent of the damage.

Sources of Water Leaks and Damage

Water is one of the most powerful and destructive forces of nature that no man-made structure can withstand indefinitely. As such, water can easily enter the home and cause damage due to a number of reasons, including:

  • Flooding from heavy rain, hurricanes, melting snow, and other acts of nature
  • Broken pipes, which can be particularly difficult if the break occurs inside the home’s walls
  • Leaks in the roof, windows, or doors that allow moisture into the home even during light rain
  • Faulty or broken appliances such as dishwashers, toilets, sinks, and washing machines

Steps to Mitigate Damage from Water Leaks

Once the source of the problem has been identified, work must be done to fix the issue. While this is happening, it is also vital to assess the level of damage in your Franklin, NC home. The water damage restoration process begins with an assessment of the area to determine the best course of action to minimize long-term issues. The water cleanup process is next. Water is extracted from all affected areas, including walls, carpeting, and other porous areas that absorb excess water. The area is then dried, taking special care to remove humidity from the area to prevent mold growth and further structural damage. Finally, affected areas and personal belongings are sanitized and repaired when needed.
Swift action to combat water damage is vital to ensuring your home stays structurally sound. With the help of qualified restoration professionals, you can be sure the damaged area will be looking “Like it never even happened” in no time.

Tips for Responding After Fire Affects Your Property

8/12/2019 (Permalink)

Commercial fire damage in Highlands, NC

Fires are some of the most destructive crises to affect commercial properties. In addition to fire damage, buildings often suffer from smoke and water damage. Fortunately, fire restoration professionals have the training and equipment to respond to all of these problems. When fire affects your properties, there are several things you should and should not do.

Safety for Clients and Personnel

During any fire situation, your first response must focus on safety:

  • Do follow your fire safety evacuation plan.
  • Do contact emergency authorities in your area.
  • Do call your insurance company.


After making sure proper evacuation procedures have been followed, it's a good idea to start thinking about your cleanup response. Your insurance agent may recommend a professional fire and smoke cleaning company. Remember not to touch any damaged areas while waiting for technicians to arrive.

Steps You Should Take After the Fire

There are several things you can do while you wait for Highlands, NC, fire and smoke cleaning crews to arrive.


Limit the number of people who enter the building. Too much traffic stirs up soot particles and spreads damage, as well as embedding ash and other substances into the carpeting.
Take pictures of the damage from several angles to give to your fire insurance agent for claims purposes.
Board up windows and limit access to your property to keep your equipment, supplies, and inventory safe from intruders.


Remember that fire-damaged buildings can be dangerous with hidden areas of weakness. Safety must be an ongoing concern.

Things You Should Avoid

It's normal to feel anxious about returning to normal business routines, so it may take some effort to avoid rushing in after the fire is out. Make sure that you and your personnel remain safe:

  • Don't enter the property before emergency authorities give you the go-ahead.
  • Don't begin washing or cleaning up any of your property.
  • Don't use the electricity without consulting the appropriate authorities.


Fire restoration efforts require a professional response. Without the specialized training and equipment these professionals have, you could do further damage to your property or put yourself and others at risk of injury.

The Mold Cleanup Process

7/23/2019 (Permalink)

Clean HEPA air filters HEPA filters

The Mold Cleanup Process

Mold can be a serious problem in Sylva, NC, especially in commercial buildings that many people use regularly. While there are not yet any federal regulations regarding the concentration of mold spores in the air of a building, many types of mold are toxic, particularly black mold. So, the problem must be taken care of, and is often best done by a professional, to ensure none is left behind to continue spreading.
A mold cleanup specialist will come inspect the property and make an assessment. Mold is not always visible, but there are various tools they can use to detect hidden water sources and mold spores.

Containment

The first step to remove black mold or any other kind of mold, is to contain the spores. Depending on how bad the situation is, they may use a negative air chamber and turn off the heating and cooling systems to ensure the mold is not spread anywhere outside the contaminated area. The cleaning crew will also often wear protective gear such as masks, and even full body suits if necessary.

Air Filtration

Air filtration machines are used to pull microscopic spores out of the air using HEPA filters. This is maintained throughout the cleanup process.

Tear Out

If black mold was inside a wall or flooring, the tear out may require removing porous materials such as carpeting and drywall. Anything that has been wet for longer than 24 hours will likely have to go.

Cleaning and Disinfection

Remediation specialists are able to thoroughly clean and disinfect belongings that are recoverable, such as furniture, curtains, and clothing. They also use techniques to remove any leftover odors from your household items.

Drying Wet Materials and Restoration

The damaged areas of your building will need to be completely dried out to be sure no more mold can grow. Then, the restoration process can begin (putting in new drywall, carpeting, etc.)
Mold is not an issue to be taken lightly, as it can spread rapidly and cause many types of problems for a building owner, as well as for the people who use the building regularly. Using a professional mold remediation company will give you peace of mind that the problem is being taken care of in the most thorough way possible.

Key Steps in Fire Restoration

7/17/2019 (Permalink)

Get in contact with the fire department to extinguish the fire

House fires can leave behind tremendous devastation, high repair costs and a lot of heartache for homeowners in Tuckasegee, NC. You never want to think about having to deal with this tragic event. Thankfully, you can find a fire restoration company to help you clean up after the incident and even rebuild your home. Professionals have thorough processes and the appropriate techniques and equipment to assist you in putting your life and home back in order.

Initial Steps

After notifying the fire department to extinguish the fire, you want to get in touch with your insurance company and file a claim. These aren't the only calls you should make, though. There are trained experts who specialize in damage cleaning and rebuilding following fires.
When you hire a restoration crew, the team follows these beginning procedures:

  • Perform a walk-through to assess what areas of the home were affected
  • Determine what can be cleaned and what must be replaced
  • Communicate with your insurance company about the extent of the damage and what cleanup efforts will be necessary

Cleanup

A fire restoration company uses specialized equipment and methods to clean items in your home such as electronics, furniture and carpet. The main focus is generally on removing soot from all surfaces in your house. The team even has the ability to clean documents such as books, maps and photographs. In addition, the crew can tear out rotten drywall and also board up or place tarps over the roof and other holes or gaps in the home.

Restoration

Smoke damage can be severe, but fire remediation companies not only clean up after the mess but can restore and rebuild what they couldn't salvage. This includes replacing drywall, flooring, the roof and other structural components.

A house fire doesn't have to mean the end of your house. Even after many major fires, a qualified fire restoration company can help you rebuild your home and your life.

3 Tips for Mitigating Roof Damage on Your Home

7/9/2019 (Permalink)

Regularly inspect your roof

How to Mitigate Roof Damage

If you live in an area such as Hayesville, NC, that experiences frequent storms you may be concerned about roof damage. Fortunately, there are a few steps that many experts recommend to help mitigate potential problems.

1. Regularly Inspect the Roof

One way to protect your home is to have your roof inspected regularly. You may choose to do this at a set time each year. It's also recommended to give your roof a once-over after any big storms. When looking over your roof, check for areas of high moisture, wind damage, any torn or loose shingles, hail damage, sunspots, and any places that look more worn than they should. If you're not sure what to look at on your roof you may want to contact a professional to perform the inspection for you.

2. Cover Damaged Areas

If you believe your home may have roof damage, then it's best to cover over the area until a professional can come to look it over. You may choose to do so with a bit of plywood, or a tarp. This will help prevent additional damage from occurring until such a time as repairs can be made. It's also important to secure any covering you place over the damaged area to help prevent it from sliding or flying away.

3. Have a Professional Make Repairs

If you find damage it's important to contact a professional who can do a storm damage restoration. Doing so will help you ensure that any repairs to your roof are done correctly, and that any areas that have strong potential for further damage can be restored as well.
One way to help mitigate roof damage is it regularly inspect your roof. If you do find damaged it's important to have it covered until repairs can be made, and contact a professional to make those repairs as quickly as possible. If you have questions your restoration expert may be able to help.

Cleanup Techniques After a Business Fire

6/26/2019 (Permalink)

Cleaning smoke damage from electronics

Nowadays, a company has a lot invested in computers and other critical electrical components. These elements are absolutely necessary for the proper functioning of a business. An electrical fire on your premises can cause thousands of dollars or more in damage. The damage results from several factors:

  • A black film can seep into the components
  • A magnetic charge from smoke can cause elements to short circuit
  • Acidity from soot could damage and degrade electronics

The good news is that by contacting professionals in Cullowhee, NC, you can address the issues of computer cleanup and electronics restoration. In many cases, your electronics can be brought back to their original condition.

Cleaning Smoke Damage From Electronics

Fire restoration professionals in Cullowhee, NC, have the resources to fix your electronics. They have advanced equipment and techniques to clean and restore electronic devices from laptop computers to camera gear to printers, copiers and phone systems. They also can help you with safety tips, since damaged electronics pose a danger after an electrical fire. For example, it could be dangerous to power on equipment after a fire.

A key to prompt restoration of electronic devices is through quick action. Look for a company that operates under the goal of Faster to Any Size Disaster. Acids that are the result of a fire can quickly cause corrosion and degrade function. A qualified electronics technician can inspect and repair your devices.

Acting Quickly

With fast action, you can save your devices, retain important information and get back to business. The longer your company is down, the more frustrating it can be. Your employees want to get back to work, and you want to serve your customers. The damaging effects of a business fire can be reduced with a smart insurance policy and the services of restoration professionals.

Survive the damage from an electrical fire. Get your devices looked at as soon as possible, and open for business again quickly.

What To Do if There is Water Damage in Your Commercial Building

6/18/2019 (Permalink)

Water cleanup in commercial facility in Cullowhee, NC

Use the Following Steps to Get Your Business Back in Order

Water damage in your Cullowhee, NC, business can cause you a lot of trouble. Excessive moisture can affect the structure of the building as well as the items inside. If you have experienced a flooded company building, use the following steps to get everything back to working order.

1. Allow the Area to Dry

One of the first things that you should do is remove any remaining water and allow everything to dry. For highly affected areas, it may be a good idea to move furniture and equipment to a safer location. Allowing air to circulate by opening a window or using a dehumidifier can help move along the process.

2. Sanitize Surfaces

Once everything has been dried, you will have some cleaning up to do. While water from a broken pipe is generally clean, moisture from other sources might not be. You should be sure to clean and sanitize any affected areas.

3. Clean Furniture and Fabrics

If you have cloth objects or furniture made with porous materials, you should have these thoroughly cleaned to prevent secondary damage from contaminants or mold. Some items, such as curtains, might be fine in a washing machine, but dry cleaning is a good option for larger items.

4. Have Items Repaired

If you have a flooded company building, you may be dealing with some wet electronics. Before handling anything, make sure that the power has been completely shut off. Do not turn anything on or you risk harm to yourself as well as damage to your equipment. You may be able to salvage these items if you hire a professional to do the job right away.
While a flooded company building may seem like a disaster, you can save most of your belongings if they are handled correctly. A water damage restoration company can help with necessary repairs and provide services to get your property back to its previous condition.

Proper Management of a Water Heater Failure

6/11/2019 (Permalink)

A leaking water heater may pose a danger to your electrical system

Proper Management of a Water Heater Failure

The discovery of a leaking water heater is a nuisance that most homeowners in Murphy, NC, will have to deal with at some point. More often than not, you won't realize what has happened until after a significant amount of water has escaped due to one of the following:

  1. A faulty gasket or rusted out water heater base
  2. A thermostat that has malfunctioned
    A drain valve that has failed due to loosening over time
  3. Pressure buildup as a result of setting the temperature too high

Take action immediately once a failed water heater is identified to limit damage and aid in the recovery of affected areas. Water damage restoration professionals are able to help with this process.

Safety Precautions

A leaking water heater may pose a danger to your electrical system. Be sure to cut power to all outlets and receptacles that are in the vicinity. Refrain from using appliances that are near the broken water heater until you ensure the area is completely dry. If the appliance is not properly grounded, there is a small chance of electrical shock when you make contact with it.
You must also be conscious of the buildup of mold in areas that have become saturated. Prompt action is necessary since it takes only 24 to 48 hours for mold to germinate and start growing.

Limit the Damage

Although you may cringe at having to remove material you may have spent hours installing, it is critical that you do. Wall coverings can be affected up to 20 inches above the water accumulation and are ideal places for mildew to form. Any insulation should be removed in addition to the drywall. Don't think twice about having to rip out carpet or flooring as well. Sanitizing these materials is nearly impossible, and odors can linger well into the future.

Managing the mess of a leaking water heater can be frustrating. Be proactive and ensure you begin the cleanup process as soon as possible after detection of the problem.

Steps to Take After a Fire

5/27/2019 (Permalink)

SERVPRO of Nantahala is prepared to act quickly to help you get your business back to normal.

Businesses in Cashiers, North Carolina, suffer a wide range of consequences after a fire: lost assets and equipment, damaged buildings and environmental hazards, just to name a few. Dealing with details and the interruption to your operations can feel overwhelming, but there are a few key steps you can take. Your insurance company, along with skilled fire restoration technicians, will play key roles in the aftermath of a blaze.

3 Steps to Take After a Fire

  1. Contact Your Insurance Provider

Once you and your employees are safely accounted for and the flames are put out, your next phone call should be to your insurance company. The commercial property portion of your business policy provides the fire insurance coverage to handle your recent loss. Try to get as many details as possible ready before you get on the phone, but keep in mind that you’ll probably be in contact with an adjuster who’ll assess the destruction.

  1. Hands Off Everything

For both safety and practical reasons, you should not touch any damaged or destroyed areas of your premises after a fire. Although it might be tempting to “rescue” equipment, furniture or even filing cabinets, keep in mind that your insurance adjuster needs to document the post-blaze state of your property.

  1. Contact Cleanup and Restoration Services

After the flames have been put out, your premises likely suffer from smoke and fire damage as well as flooding and water damage from fire suppression efforts. An expert fire restoration company will assess what work must be done and then perform clean up to bring it back to its former condition. Typical services include board-up services for missing walls and windows, tarp-up on impacted roofs, water removal, smoke cleaning, and final cleaning and sanitizing.

Fire’s natural properties make it a destructive force that not only consumes but leaves lasting effects behind in its wake. Thankfully, a fire restoration professional in Cashiers, North Carolina, can help your business on the path to recovery.

How to get your Commercial Toilet to Stop Flushing

5/27/2019 (Permalink)

Toilet overflow can lead to water damage.

Dealing with a toilet overflow in Franklin, NC, can be overwhelming. Many toilets in commercial buildings are equipped with a flushometer to automatically flush the contents away. However, this device can cause the toilet to continually flush if something is wrong. If you are dealing with a continual flush, you may have to worry about water running out of the bowl. A commercial water damage expert can help you deal with any resulting water damage, but you may be able to avoid this issue if you can get the toilet to stop.

4 Steps to Avoid Your Toilet to Overflow

  1. Uncover the screwdriver slot. Most flushometers have a screwdriver spot for a flat head screwdriver. You may have to uncover this spot. Once you do, use a screwdriver to turn off the water coming from the flushometer.
  2. Remove the top lid. Once you have the water stopped, you need to make sure you won't be dealing with this toilet flood issue in the near future. Your toilet-fixing expert can use a wrench to remove the top lid of the flushometer. Some water may come out when you remove the cover.
  3. Clean the gasket. With the lid removed, you can now see the gasket. You may notice built up sediment or a clogged weep hole. This device should be able to stop a toilet, but if it is too dirty it may cause a toilet overflow.
  4. Get the flushometer ready again. After the gasket has been properly cleaned, you need to get it ready to function again. Replace the cover and top lid. Then turn the water back on.

Taking care of your commercial property means fixing toilet overflow issues and reacting quickly to other potential hazards. No matter what kind of water-related issue you have, you should make sure to react quickly to avoid major water damage to your business. Knowing who to call in a time of crisis can save you a lot of time.

Places Mold Can Hide

5/26/2019 (Permalink)

Mold growth on the wall behind drywall Mold on the surface of your wall may just be the outward manifestation of the moldy drywall underneath it.

A small patch of mold growth on your wall may not seem like a big deal. It could just be the proverbial tip of the iceberg, though. Mold damage is often not limited to what you can see. It may be hiding behind the wall, under the flooring or inside cabinets. Quick mold remediation is the key to finding all its hiding spots and getting rid of the growth.

Behind Walls

Mold on the surface of your wall may just be the outward manifestation of the moldy drywall underneath it. Inspection may reveal several problems:

  • Leaky pipes
  • Overflow from the floor above
  • Wet or moldy insulation

Mold cleanup professionals may have to tear out portions of your wall and remove the insulation. Once everything is clean and dry, they can then add new insulation and rebuild the wall.

Under Floorboards

Flooring such as carpet or hardwood floors can hide a moisture problem and the mold growth it fosters. Certified mold specialists may find a larger problem when the flooring is removed. If you see mold on wood when you look at your floor, it is probably not the only mold that is present.

Inside Cabinets

You may not ever think to look at the back of your cabinets, but frequent inspection is important, particularly if the cabinet is under a sink. A small leak can cause a lot of damage. If you have water damage that goes unmitigated, you may soon have a mold problem as well. If this happens, your cabinets may have to be removed and replaced during black mold cleanup.

Mold growth can hide in a number of places. You may see a little bit of mold on the surface that indicates there is a larger problem beneath it. You may not even see any mold at all until the places it is hiding are revealed. Check common hiding places frequently to make sure you don't have a fungus problem.

Finding an Alternative to Sand Bags

5/3/2019 (Permalink)

Flood cleanup experts recommend finding ways to reroute water away from your building during a storm.

Ways to Protect Your Building From Flooding

During storm season in Franklin, NC, you may be looking for ways to protect your building from flooding. The sand bag is a traditional method, but there may be other ways to keep floodwaters at bay that are not as cumbersome or potentially messy. These alternatives can change the way you think about flood protection.

Think Big

Rather than drag out many small sand bags, what if you could prevent flood damage with one large one? With a little forethought, you can make this plan a reality. You just need:

  • Sand
  • Machine to fill bag
  • Reliable crew to run machine

Once you have the supplies and people to fill the sand bag, you are left with one 18-inch tall bag instead of many smaller ones.

Think Easy

The simplest way to fight storm damage is to find a method that doesn't require any planning on the day of the storm. A QuickDam is made of absorbent material that expands when it comes into contact with water. You place these flood dams around your building where you need protection at the beginning of the season, and they expand as soon as there is excess water to block. When waters recede, the product deflates.

Flood cleanup experts recommend finding ways to reroute water away from your building during a storm. Some dams use water itself to do this. You place the dams and use a hose to fill them up. This is a great alternative when a storm sneaks up on you, because they can be filled much more quickly than sand bags. In less than five minutes, you can have your entire building surrounded by a barrier filled with water.

Instead of having a group place one sand bag at a time to protect your building from an impending storm, consider other alternatives. You can find something that offers faster setup, more convenient usage or larger coverage so that you don't have to do a lot of storm cleanup after the flood subsides.

4 Tips for Staying Safe During a Flood

4/25/2019 (Permalink)

If you live in an area that often experiences severe weather and flooding, you should make flood safety a priority.

If you live in an area that often experiences severe weather and flooding, you should make flood safety a priority in your Murphy, NC home. Use the following tips to help keep you, your family and your home safe during a flood.

1. Make an Emergency Kit

Depending on the severity of the storm you are expecting, your emergency kit may vary from time to time. However, there are some items that should always be included, such as flashlights, radios and batteries in case the power goes out. Canned food and bottled water are good additions as well.

2. Have an Evacuation Plan

While an emergency kit can be helpful for less damaging storms, you need to know how to leave your home safely if the weather becomes a threat. Create a flood safety plan with your family that includes each member as well as any pets. Make sure to practice ahead of time so you are all familiar with the procedure.

3. Do Not Travel Through Flood Waters

If you do need to evacuate your home, only travel on roads that have not been flooded. Even if the waters look shallow, there may be road damage or debris lurking underneath. Depending on the speed and depth of the moving water, cars can be carried away resulting in a dangerous situation.

4. Have Your Home Cleaned As Soon As Possible

The need for flood safety does not end when the flood does. Flood waters can cause contamination and might make your family sick if it is not completely removed. If water from a flood has entered your home, it is a good idea to hire an emergency remediation service to help with cleanup as well as any necessary repairs. Throw away any food that has been in contact with the water.

It can be difficult to know what to do during an emergency situation. Keeping these safety tips in mind will be beneficial to you and your family the next time you find yourself expecting severe weather.

The Nuts and Bolts of Category 1 Water Damage

4/18/2019 (Permalink)

When it comes to flooding and other water concerns, there are three categories of severity.

There are times when the presence of water brings relief and joy and times when it makes you gasp. Water in a swimming pool or at the beach is a welcome sight, but water on the floor or in the ceiling or walls of your Murphy, NC office building causes great concern and anxiety. There are different levels of water damage. It’s helpful to understand when you’re dealing with clean water and when you have dirty water to take care of.

Types of Water Damage

When it comes to flooding and other water concerns, there are three categories of severity. Each of these requires various mitigation and cleanup steps.

  • Category 1: This comes from a source of sanitary water such as a broken or leaking supply line or overflowing sink. It poses no risks to one’s health.
  • Category 2: Has significant contamination of materials that could cause one to become ill.
  • Category 3: Known as black water, it can be lethal if ingested. It includes feces, heavy metals and silt.

How Category 1 Damage Occurs

This is a common type of water damage in a commercial building. It can happen due to a broken pipe or issues with the main line. This flooding can either be gradual due to a slow leak, or it can come suddenly in large bursts.

How Can You Combat It?

Though category 1 brings in unthreatening clean water, it can still inflict heavy monetary damage to your facility. The best way to mitigate problems is to call a professional water removal and cleanup team. Technicians will evaluate the extent of the damage and will ensure that the water doesn’t mix with unsanitary sources. Next, the team will extract the water and dry the area. A thorough sanitizing process then follows.

Though category 1 damage involves clean water, you still want to call a trusted company to get rid of it. The faster you respond, the faster you’ll be back to your regular work duties.

Types of Businesses That Are Most Likely To Get Sued for Mold

4/10/2019 (Permalink)

No matter what type of business you own, preventing mold or quick remediation is the key to avoiding lawsuits.

Types Of Businesses That Are Most Likely To Get Sued For Mold

When you own commercial property in Murphy, NC you have an obligation to the people who work or live there to keep it in good condition. This, of course, requires cooperation from tenants, business managers and anyone hired to build or maintain the building. Failure to address a mold problem in a timely manner can affect the status of mold insurance claims as well as lead to lawsuits for various types of businesses.

Landlords

People who own or manage properties with multi-family units are often susceptible to lawsuits when a mold infestation occurs. They may be sued due to various reasons, including:

  • Injury
  • Poor air quality
  • Property damage

Because the law requires landlords to maintain a habitable space for renters, failure to do so can leave them vulnerable. It is advisable for building managers to contact mold remediation specialists as soon as a fungus problem is discovered.

Contractors

Professionals who oversee the construction of commercial property may also have to file mold insurance claims, particularly if they are sued for mold growth during or after the building is built. Any number of problems can cause water damage during construction, and this can lead to mold if it's not remedied quickly. It is in contractor's best interest to prevent mold by ensuring that the right kind of materials and proper techniques are used.

Employers

It is possible that employers can be sued over mold, too. Like landlords, employers are required to provide safe spaces for employees to work. The building must be able to be utilized for its intended use. Employers should stay on top of maintenance not only to provide the information needed for a mold claim but also to avoid issues with personnel.

Mold insurance claims may help building owners pay for remediation, but legal costs are typically covered by liability policies. No matter what type of business you own, preventing mold or quick remediation is the key to avoiding lawsuits.

3 Ways an Electronic Claims Service May Speed Up Settlements

3/25/2019 (Permalink)

SERVPRO of Nantahala team is always Here to Help.

3 Ways An Electronic Claims Service May Speed Up Settlements

An insurance agent or adjuster will need to access claim information to process and settle a claim. Necessary documentation ranges from an individual estimate and report of damage to data on similar claims and job costs. Learn more about three ways in which an electronic claims service may speed up an insurance claim settlement.

1. View Estimates As Soon As Possible

After a local franchise responds to a call with an on-site inspection and provides a verbal briefing, damage mitigation and restoration professionals will calculate an estimate. A one-stop shop such as SERVPRO can account for the costs of the complete job. Companies that only provide mitigation or restoration services will issue separate estimates, which may slow down claim settlement. The franchise will upload a comprehensive estimate to an internal system, and the documentation will be made available to insurance representatives on the Claims Information Center.

2. Access Claim Information and Updates at Any Time

Once an individual estimate is posted on an electronic claims service, insurance agents and adjusters can gain access to this information at any time. The availability of documentation necessary to process an insurance claim may reduce delays due to communication. Insurers can keep track of updates through the same service.

3. Search Comparison Data

An electronic claims service can also function as a research resource. Collected data about types of claims, causes of loss, job file costs and information enables an insurer to compare the performance of a franchise to other locations across the region or nationwide to make sure an estimate is reasonable.

An electronic claims service can help an insurance agent and adjuster process and settle insurance claims for damage at a commercial property in Murphy, NC. Insurance companies and clients should work with SERVPRO, a company that maintains this type of service, to ensure that insurance representatives always have access to important information.

3 Things Homeowners Should Know About Making a Water Damage Claim

3/16/2019 (Permalink)

Homeowners with damaged homes might find it helpful to contact water damage restoration experts.

3 Things Homeowners Should Know About Making A Water Damage Claim

Whether caused by bursting pipes or a flood, managing a home that has been damaged by water in Murphy, NC can feel overwhelming. However, knowing more about the process of making a claim can be useful to homeowners.

1. Understand What Is Covered

When damage has already occurred to a home, it’s often not possible to change your insurance plan immediately after the fact. Choosing an insurance policy that will cover common types of damage is generally helpful. By knowing what your insurance policy will cover, you can be more prepared for a disaster, and you can quickly make a claim and spend less time worrying about the financial aspect of the damage.

2. Documentation Is Key

After you’ve made the insurance claim, your insurance company will likely request documentation in order to know how to compensate you. Many insurance companies send an adjuster to photograph the damage that has occurred from the bursting pipes or flooding. However, it can also be useful for you to provide additional documentation to the insurance adjuster and your insurance policy, as more information can often be useful.

3. Time Matters

After a claim has been made, the next priority is to the issue and clean your home. However, spending time attempting to fix a broken pipe or trying to clean your home on your own can be both time-consuming and hazardous. Standing water can cause structural damage and can result in mold growth, making it important to quickly clean your home. Making the most of the time you have and calling in professionals is often the best way to ensure your home doesn’t become more damaged.

Understanding what insurance policies tend to cover, knowing how to document the effects of bursting pipes or a flood and understanding the importance of reacting quickly can make the claims process easier. Homeowners with damaged homes might find it helpful to contact water damage restoration experts.

Mold vs. Mildew - Understanding the Difference

3/7/2019 (Permalink)

Mold and mildew are an unpleasant pair that no homeowner wants to encounter.

Mold vs. Mildew

Mold and mildew are an unpleasant pair that no homeowner wants to encounter. While they seem to go hand in hand, they have some important differences. Understanding the differences is key to preventing mildew or mold damage and keeping your Murphy, NC home pristine. Here are some ways to recognize the distinction between these two.

One reason people confuse mold and mildew is their many similarities. Some obvious and less obvious include:

  • Both like warm, moist areas
  • Both can create unpleasant smells
  • Both are fungi

And of course, both are a fungus that no homeowner wants to see. That’s where the similarities end, however.

What is Mildew?

Mildew is best described as a surface fungus. It often appears as a patch of gray on a moist surface. Mildew growth is particularly common in bathrooms, where it favors shower curtains. Fortunately, surface mildew is easily treated with cleaner, a scrubbing brush and some elbow grease.

What is Mold?

Mold damage is like mildew in that it is a fungus and is commonly found in areas that are often wet, such as near pipe condensation. Mold comes in many colors, however, ranging from black to green. It’s also usually a sign of a much larger infestation than a spot of mildew is. Mold is also occasionally slimy, unlike mildew. Mold can be a lot harder to truly eradicate because it tends to have deep roots and isn’t removed with common household cleaner. Mold can destroy furniture and even walls, so it’s important to take evidence of the fungus seriously.

What To Do?

Whichever of these you see, it’s a good idea to act quickly to minimize mildew or mold damage. Removing the source of moisture and cleaning surface fungus is a good start. For a permanent change, talk to a mold remediation company to get rid of the mold growth you see and the leftover spores you don’t see.

The Importance of Professional Mold Damage Remediation

2/26/2019 (Permalink)

Mold Damage in a Downtown Nantahala home, mold can lead to structural damage to your home.

In addition to being an eyesore and smelling bad, mold can lead to structural damage to your home. For that reason, it is highly important for you to respond quickly once you notice there is mold at home, even the smallest black mold outbreak might turn into a dangerous issue if not handled with great care.

If you come across the pesky fungus spreading along the walls or mold growth behind wall you need to contact a professional Mold removal to help you.

Mold damage and mold growth.

Mold damage and mold growth come by when the climatic conditions tend to favor them. For instance, a leak or flood is a perfect condition to trigger the mold growth. Other conditions favoring the growth of mold include plenty of humidity, plenty of moisture and warmth in the air. Given that mold is the fungus, its spores play a great role in circulating the air in every corner. The moment the mold starts growing in a home or office, it will require less than three days for mold mutilation to spread rapidly and quickly in the entire apartment.

For this reason, every home and business owner must have a mold damage and mold removal restoration company specialization in remediation and mitigation on speed dial.

Note that ignoring professional mold removal and mold damage assistance from a restoration company is never rewarding.

Mitigation and remediation both play a vital role in:

  • preventing future mold damage
  • getting rid of existing mold
  • preventing current mold growing whether it is a visible mold, black mold or mold growth behind wall.

Once you notice mold in home or commercial mold damage, it is imperative to ensure that the HVAC system is shut down when using deodorization. Never should you try to get rid of any mold without a restoration company, and do not ignore mitigation and remediation when mold removal is mandatory.

Note that mold and fungus are the same things and mildew is a sign that mold exists. Given that mildew needs many of the same conditions to develop and for this reason, once you notice mildew, just know that mold is elsewhere in a home or office. The same case is evident with a smelly odor and the necessities to use deodorization frequently to get rid of the smelly odor. If it is present, it is an indication that there is a mold in home somewhere.

Dry rot is another common sign of a potential mold in home. Dry rot occurs when there is high moisture causing some materials to break down. If you notice dry rot in your home or office, just know that mold might be present. Even though dry rot occurs without mold at all, it is a clear indication that mold growth behind the wall is an issue.

The existence of mildew, dry rot fungus and also the smelly odor might indicate the presence of commercial mold growth. Given that differentiating mold from the black mold without the help of professional help is hard, contacting the professionals is the best thing to do.

Identifying All Sources of Mold Growth

2/26/2019 (Permalink)

Mold Damage in a Residential Home.

I found a little black mold, could it be worse?

When mold growth is detected in a residence, or business, you need to understand that you may have only discovered the tip of the proverbial iceberg. The reality is that mold growth could exist at a variety of locations in a home or business. This can include mold growth behind wall.

As part of taking control of mold in home, you need to engage the services of a qualified, reliable mold removal remediation specialist adept at locating the presence of mold throughout the premises, including mold growth behind wall. You need a mold mitigation specialist that had the combination of experience and mold removal equipment and technology to identify the presence of mold wherever it may be, including mold growth behind wall. Even overlooking a small amount of mold growth behind wall can result in serious consequences.

Mildew or fungus.

Keep in mind that the presence of mildew or fungus can be warning signs that mold is also present in the premises. When mildew or fungus is detected in a residential or commercial property, it needs to be addressed. However, when mildew or fungus exists in a home or business, steps must be taken to determining how and why it occurred. Determining the cause of mildew or fungus can be invaluable in preventing or addressing mold in home.

3 Reasons Why SERVPRO Is the Best Choice After a Storm

2/19/2019 (Permalink)

Call SERVPRO for any Storm Damage

Why SERVPRO Is The Best

If you have experienced a storm in Cashiers, NC , there will likely be some damage to buildings in the area. When you need the help of a storm restoration service, SERVPRO is a preferred company for many insurance agencies. Here are a few reasons why choosing them is best for you and your clients.

1. Many Clients Could Be Affected

After a storm, you may have multiple clients with damage to their homes. Dealing with several insurance claims at once can be stressful and time-consuming. SERVPRO can make the storm restoration process go more smoothly. They have over 1,700 locations that are open 24 hours a day and 365 days a year, so they will be available as soon as you need them.

2. A Quick Response Means Less Damage and a Faster Claims Process

When a client has water damage in his or her home, it is important to act quickly. This kind of damage will only get worse over time if it is not taken care of, so a quick storm response can make a big difference. They can inspect the home within hours of your call, so you can process your client’s insurance claim more quickly. This also allows the company to begin mitigation to prevent further damage, which can save both time and money during the restoration.

3. They Are Faster to Any Size Disaster

Whether a client has a lot of flood damage in the home or a little, SERVPRO is trained to handle it. They have both the equipment and the experience to respond to emergencies of any size. You can expect the job to be done as quickly as possible without sacrificing the quality of work.

When you need to provide storm restoration to a large number of clients, choose a damage restoration company with a fast response and highly trained workers. This will make the process easier on everyone involved.

Have Storm Damage at Your Business?

2/12/2019 (Permalink)

Are you a business that has recently experience flooding, storm damage, wind damage and more? Has a river flooding left your business untenable or a storm caused severe roof damage? Or, perhaps your business is in need of roof repair caused by hail damage, hurricane damage or ice damage?

Whatever your needs may be for storm restoration, read on to learn more about how you can get your business back in order with these three tips for professional storm remediation.

Let’s get started:

Tip #1: Use a Trusted Company

When your business has experienced flooding, storm damage, roof damage, wind damage, river flooding, hurricane damage, hail damage, ice damage, frozen pipes, ice damming – and more, you simply cannot do the repairs on your own. You need a trusted business and home restoration company that can get the job done quickly and efficiently. We’re not talking about an easy roof repair caused by a roof leak – and even then, you should consider hiring a storm restoration company to protect your business investment and employees. A professional water restoration with company with experience resolving flood water, ground water, ice dam, flood pump and other issues is the only way to go. Make sure you find a company that is licensed and bonded – and that has a good reputation – for your storm remediation.

Tip #2: Make the Repairs Now

The extent of the storm damage is going to vary across businesses—from a simple roof leak or roof repair to flood water taking out an entire floor of a business. We’ve seen it all—from frozen pipes to a flood pump ruined by ground water—and so it’s important to take seriously the recommendations of the company you hire and make the repairs now. You don’t want to be in position in which you make only some of the water restoration, storm damage, wind damage, roof damage and other repairs. We’ve seen flood water take out entire businesses because sometimes there is no stopping a flood. We’ve seen an ice dam wreck a business – and if you don’t fix all of the issues immediately, you could have more problems later. Don’t put your business through that. If your business has experienced hurricane damage, ice damage, ice damming issues, hail damage, frozen pipes and more – then follow the storm restoration plan set out by the company you hire. You’ll be glad you did!

Tip #3: Work Out Financing

When your business is facing something as catastrophic as storm damage caused by ocean flooding, river flooding, ground water issues, flood water receding issues from hurricane damage, roof damage issues caused by hail damage and ice damage – and more, it’s not going to be easy to pay for it all. Water restoration, ice damming repairs, flood pump repairs, a roof leaf, a roof repair, ground water issues – just to name a few – literally can put your business out of business. Therefore, make sure the business and home restoration company you choose can work with you on financing your repairs associated with storm remediation. Whether you’ve got an ice dam problem or river flooding, the bill is going to be high – and you need an economical and feasible way to pay.

Don’t Let a Storm Stop Your Business

We’ve seen it all—from flooding caused by river flooding to roof repair caused by wind damage to frozen pipes because of an ice dam. Storm restoration is never just about a roof leak! If you are in need of a business or home restoration caused by a flood pump issue, a roof leak issue, an ice damming issue, water restoration issues – and more, then call us today for your expert home restoration and storm remediation. We’re here to help! Visit http://www.SERVPROnantahala.com for more information on storm damage.

3 Effective Flood Damage Prevention Alternatives to Sandbagging

2/12/2019 (Permalink)

Prevent flood damage for your business.

Flood Damage Prevention Alternatives

Traditionally, sandbagging has been used to guard businesses and homes from the damage floods cause. However, they are labor intensive to set up, ineffective compared to other methods, harbor harmful contaminants, and are difficult to dispose of. Fortunately, there are other methods of protection that can be are much more effective at giving the storm damage cleanup company less work to do and are environmentally friendly. Next time you attempt to protect your business in Franklin, NC, from flooding, consider ditching the sand bag altogether and try one of these three alternatives.

1. Self-Activating Flood Barrier

For a flood damage prevention method that is less labor intensive, flood barriers are a great alternative. Since they self-activate when wet, there’s no need to worry about filling them with any materials. Like sandbags, these barriers work by absorbing water, but they are a non-toxic option and do not need to be treated as hazardous waste during the disposal process.

2. Inflatable Dam

Unlike sandbags and other methods that absorb water, inflatable flood dams use water itself as a prevention method. Some models require you to fill the dam with hose water ahead of time while others are filled with air and replaced with floodwaters as they arrive. They then create a barrier that keeps floodwaters away from your business.

3. Water Gate

Although they are a more expensive option, water gates are much more effective and eco-friendly than a sand bag. They create a transportable flood barrier using durable materials that will keep flood water out with or without anchoring. They can also be stored and reused after a flood. Water gates are the ideal option for large properties and sections of businesses or residential areas.

There’s no need to use the traditional sand bag method and risk damage to your business and exposure to contaminants! Next time a flood is headed toward your business, try one of these three alternatives.

Incidental Home Mold

1/26/2019 (Permalink)

Mold top to bottom at a Franklin, NC home

3 Steps To House Mold CleanUp

Not all mold issues you encounter in Franklin, NC are large-scale disasters that require professional help. A little extra maintenance and attention can prevent small patches of house mold from becoming a bigger health or structural problem later on.

1. Inspection Sites

Dark places that tend to retain moisture should be the first points of examination for a potential mold problem. The wood and concrete in your crawlspace are textured and porous, providing a surface on which water can accumulate to produce mold. The undersides of some furniture and appliances can also sequester mold growth. Lastly, leaking pipes and other plumbing issues can be a major problem because they deposit excess water into surrounding materials that has no means of evaporating.

2. Cleaning

For most hard surfaces, a small patch of mold should be simple to clean with detergent and water. Be sure to wear adequate skin and respiratory protection during the cleaning process to prevent unnecessary contact with mold contaminants. More extensive mold growth may require more powerful cleaning agents such as bleach. If you suspect that the house mold has been present for more than a short time, install a HEPA filter to remove particles from the air.

3. Future Prevention

You must also take steps to address the original causes of the mold. Inspect and repair any leaking pipes and ensure that no drains are clogged. Any basement-level water removal systems, such as a sump pump, should be in functional condition and have no blockages to the sewer. If your drywall or flooring have been totally compromised by water, they may need to be restored or replaced by a qualified water and mold damage restoration service.

Don’t wait until it’s too late to begin your house mold cleanup process. The damage that a patch of mold can deal to surfaces and air quality only increases over time.

Water in the Basement

1/15/2019 (Permalink)

Basement flood in Cashiers, NC

Residential Basement Flood

A residential basement flood situation in Cashiers, NC, can cause serious problems for those involved if not addressed in a timely manner. Check out the following resources to better understand what to do if standing water occupies your lower floors.

1. Precautions

The most important consideration for any prudent homeowner is the safety of the occupants. Never enter a completely flooded basement area until you have disconnected the home from the power grid, especially if the electrical outlets or other appliances are still in standing water. You might also consider some form of contact protection, such as a pair of boots or waders, to prevent unnecessary exposure to contaminants from gray water.

2. Assessment

Trudging through the water will do you little good without a solid plan. Depending on the form your insurance coverage takes, you may need to make an inventory of the items affected by your basement flood. Your insurer may also require that you take active steps to prevent any ongoing damage, such as routing new sources of rainwater away from the home. The drying process for affected items should begin at this point. Your insurer may insist that certain sensitive items and procedures are handled by a qualified flood damage restoration service.

3. Prevention and Maintenance

Once you have cleared all standing water from the property and moved any water-susceptible belongings, inspect the basement area to determine why water accumulated. Is the sump pump in working order? Are there any clogged or broken pipes or drains between your basement and the sewer? Take steps to inspect and repair these items. Also, note that any drywall or flooring components that have absorbed too much water may need replacement, as these can harbor bacteria and mold.

Though a wide range of natural disasters or plumbing problems can affect any homeowner, a few preventative steps can reduce the risk of a basement flood and help to mitigate the amount of property damage you incur.

Apartment Fires: Who Pays

1/8/2019 (Permalink)

Apartment fire in Franklin, NC

Apartment Fires: Who Pays

An apartment fire can cause panic and undoubtedly create extensive fire damage. However, some landlords and renters worry more about the financial burden of the recovery than the immediate loss. Thankfully, fiscal responsibility is pretty cut and dry, especially when the fire is deemed accidental.

1. Facility

The actual building is the responsibility of the owner. This means that the renter is not obligated to pay for structural damage, even if it occurs in their apartment. However, the landlord’s insurer may challenge the renter’s insurer if the fire is caused by tenant neglect or ill-will.

2. Function

Also, any utilities – water, gas, electric – that are damaged in the apartment fire are the responsibility of the property owner. A landlord is responsible for the functionality of a building, meaning that the tenant is not responsible for ensuring the utilities work properly.

3. Personal Property

While a landlord must take care of the structure and functionality of their property, they have no responsibility for the personal property of their tenants. Therefore, tenants must cover the costs of replacement themselves. However, most tenants will have renter’s insurance which should help cover this expense.

4. Construction

Lastly, the rebuilding of the property is the responsibility of the property owner. Likely, their insurance will cover any restoration efforts, but they may require that the owner call a disaster restoration specialist in the Franklin, NC, area, and receive an estimate for the work to be completed.

An apartment fire is scary and confusing, but despite the confusion, there are clear lines of responsibility when the fire is deemed an accident. However, the loss of property is still devastating, and it may evoke feelings of desperation. Fortunately, if you have adequate insurance coverage, the stress of the impending financial burden may be alleviated. Insurers account for fire loss in most policies and are ready and willing to help you through this crisis.

Prevent Water Damage in Your Home – It Is Possible, and Here's How

12/29/2018 (Permalink)

Water damage restoration in Franklin, NC

Water Damage

Water in the home may seem harmless enough, but when it creeps across your kitchen floors in streams and causes your linoleum floors to bubble up – or when it drip, drip, drips quietly beneath your bathroom sink and triggers mold growth – it's no longer so innocent. Water damage is a leading cause of loss for homeowners and often results in costly and extensive repairs. Some common perils of water damage include the following:

  • Mold
  • Buckling floorboards
  • Rotted drywall
  • Damaged insulation
  • Structural rot and decomposition

Fortunately, most water problems can be prevented with routine inspections and maintenance. Below are a few ways in which you can prevent water damage and loss in your Franklin, NC, home.

1. Fix General Plumbing Issues

No leak is too small and no drip too minor. If you discover a cracked or broken pipe, shut off the water valve and make the necessary repairs before the leak becomes a burst. Any water remediation team will tell you that damage from a leaking pipe is much easier to clean up than damage from a burst supply line.

2. Inspect and Maintain Appliances That Use Water

Cracked hoses, faulty connections and aging materials can all cause leaks and lead to excess water in the home if not caught in time. It doesn't hurt to check behind your washing machine once a week and before starting a load for pools of water, or to check behind your dishwasher for moisture. The two minutes it takes you to check can save you hundreds to thousands of dollars in pipe cleanup costs.

3. Get Your HVAC System Inspected and Maintained

Many homeowners don't think about their HVAC systems being the cause of water damage in the home, but the truth is that these systems are a huge culprit of moisture build-up and damage. You can keep your system in good working order and prevent costly issues by having a professional come in once or twice a year to inspect the unit and make any necessary repairs.

Water in the home can be costly and damaging. You can prevent water damage and the need to hire a Franklin, NC, water damage cleanup team by following the above advice.

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