What our Customers say...

Water Damage Testimonials

I hired SERVPRO after a flood in my home. I actually hired them to take over the water mitigation and repair after a different local company botched the job and couldn’t organize subcontractors to do the work. Rex at SERVPRO came right in the day I called and took the project in hand. He finished the water mitigation and got the work done smoothly and in a good time. He was very organized, responsive, and professional as a project manager. Now my house looks better than it did before the disaster. I’m glad I called them.

Our experience with SERVPRO was a delight. Super easy to work with and always there when they said. The hardship of having a flood & replacing floors is made simple and painless, when using SERVPRO services. Amber, in the office, is very helpful with insurance questions, Rex, the project manager, was always on top of everything-from the pod being delivered to throwing away old doors & baseboards, & signing final paperwork. Julia & Abagail cleaned the cabin after the floors were installed & I cannot say enough about their attention to detail. We highly recommend this company!! Thanks SERVPRO!

This company saved our 4th of July family vacation. We had a house full with 10 people and five dogs. The carpet in one of the bedrooms was saturated. I called the owner at 7:30 am and he immediately sent his crew to my house. They were very thorough and professional and did a great job. They also went into our crawl space to see if they could determine what caused the water. That was going above and beyond!!

After a flood damaged our vacation home 12 hours away we were referred to SERVPRO of Nantahala by our insurance adjuster. I will say, I was quite nervous having to coordinate this thing from 660 miles away. SERVPRO assigned Rex O’Neal to my job and the rest is history. Rex’s performance Was unprecedented- his communication and follow up was terrific as was SERVPRO. Highly highly recommend them- arguably best contractors I have ever used.

I had water damage at my house in Marble, NC. The mitigation crew from SERVPRO of Nantahala did an excellent job of evaluating the damage and managing the cleanup. Rex and his SERVPRO repair crew then stepped in and completed the flooring, drywall, and insulation work. Rex was extremely responsive and kept me updated on the progress. The repairs were complete and excellent. They performed a thorough final clean and moved all the furniture back in place. My downstairs looks better than before the water damage! I would highly recommend this company and wouldn't hesitate to use them again if necessary.

Lots of water and all of a sudden it was gone! Thanks SERVPRO! 

Quick to extract and dry! Nobody is better! 

Super happy with their services!

Highly recommend SERVPRO of Nantahala. 

The best company in Franklin in construction. The family that owns this business is the best! 

After our fridge leaked all over our home, SERVPRO of Nantahala got it dried and put back together.