Recent Posts

Long-lasting Supply Lines Still Need Maintenance

2/21/2020 (Permalink)

natural gas Split Gas Line to Gas worktop near the hob If supply line damage occurs, getting the repairs done quickly is vital

When it comes to plumbing, most people can have confidence that the system in their Andrews, NC, home will work as it should for years, possibly decades, without major repairs. If supply line damage rears its ugly head, nipping it in the bud early can help you avoid extensive damage that requires the assistance of a water mediation expert.

Component Integrity

If a bathroom leak happens, there are a number of potential culprits. Topping that list is usually the toilet or faucet. Considering that the main types of supply lines – including brass, copper, PVC and galvanized steel – can potentially last for 70 or more years, a supply line leak tends to be rarer. While the pipes may stand the test of time, the additional components involved may not. Checking the following can help you narrow down the leak source.

Loose Nuts or Cracked Threads – Nuts and threads can lose their integrity. A loose nut creates a weak spot for water to go where it shouldn’t. If the nut is too tight, it can result in the threads cracking.
Threads – Some pipe threads have a coating to ensure the pipe remains watertight while other pipes use a plastic washer. Over time these parts can become damaged or the sealant can begin to spread or not function properly.
Crimp Collars – This small part can be prone to corrosion, cracking or breaking.
Punctures and Cracks – While not common, supply lines can be accidentally punctured or cracked during other repairs.

Quick Repairs

If supply line damage occurs, getting the repairs done quickly is vital. Adding a plumbing inspection routine to your household maintenance plan can help ensure the unexpected doesn’t happen. Although supply lines don’t need to be replaced often, any time you install a new fixture or toilet it’s a good idea to update attached piping for peace of mind.
Supply line damage can be tricky. Keeping in tune with your home is a way to avoid costly repairs. If severe damage happens, call the experts to make it “Like it never even happened.”

What To Know About Content Cleaning

2/21/2020 (Permalink)

Girl wearing purple gloves cleaning a computer Electronics can be cleaned as well after fire damage

What To Know About Content Cleaning

If your Murphy, NC, home experiences a fire, you may be comforted to know that there are a variety of ways a fire damage restoration service can salvage your items. From dry-cleaning for delicate fabrics to freeze drying paper documents, many of your personal items can be returned to pre-fire conditions. Here’s what you may want to know.

1. Items May be more Salvageable Than You Think

When it comes to content cleaning more of your personal items may be salvageable than you first may have thought. Smoke and soot odors can be removed as well as any fire suppressant that may have soaked your home. This knowledge may be comforting as restoration is often more affordable than replacement for many home contents.

2. There are several Cleaning Methods

Depending on the item type a different cleaning method may be used. Most fabrics can be washed, but delicate items may need to go through dry-cleaning instead. Furniture may be able to be wiped down with special cleaners. Rugs and carpeting can be shampooed with special detergent to help with smoke removal, and ozone machines may even be able to remove smoke odor from the air.

3. Electronics and Paper Documents Can Be Cleaned as Well

You may also want to know that it is possible for electronics and paper documentation to be salvaged as well. Electronics will be carefully cleaned and tested and any saved data moved to content storage until the professional can ensure that your device can be returned to working order. Paper documents will first be freeze dried and then go through smoke removal.
Whether you’re having delicate fabric items go through dry-cleaning, or restoring paper documentation, a restoration service may be able to salvage many of your personal items. Each items will be cleaned by a method appropriate to the item type. Your electronics may be salvageable as well.

Potential Damage Caused by Water Leaks

1/30/2020 (Permalink)

Air movers placed on baseboards, hallway of a commercial building Commercial water loss in Cashiers, NC

Potential Damage Caused by Water Leaks

Excess water is one of the most common causes of damage in commercial buildings. Anything from a leaky faucet to damaged pipes can cause problems. Taking good care of your plumbing can help you avoid some of the potential pitfalls associated with leaks.

Structural Damage

The first place you are likely to see issues caused by leaking pipes is in the surrounding area. There are several signs to watch out for:

  • Dark, wet patches on ceilings
  • Bulging walls
  • Buckling floorboards

If you see something in the structure of your building that looks unusual, it is a good idea to inspect it to make sure you don't have a water leak. Water restoration experts in Cashiers, NC, can repair the damaged walls, ceilings, and floors so that the problem doesn't get worse.

Equipment Damage

Flooding often affects more than just the basic structure of the building. Electronic equipment is particularly sensitive to excess moisture. Water mitigation often involves restoring or replacing computers and office equipment. Damaged pipes can also cause damage to your fire or alarm system. Technicians must inspect everything thoroughly and test after remediation is finished to make sure that all equipment is in good working order.

Secondary Damage

Another issue closely related to water loss is the potential for secondary damage. It's important to call in the experts as soon as you know you need water mitigation in your building. The sooner technicians can start on repairs, the less likely you are to have mold growth or further water damage. If parts of your building do mold, it may cost you more money and take more time to restore your property to its original state.
There are many different types of water loss that damaged pipes can cause. Of course, prevention is the best, but if you keep an eye out for signs of damage, you can often stop water loss before it gets out of hand.

Everything To Know About Mold

1/20/2020 (Permalink)

Black mold Stachybotrys chartarum also known as black mold

You may have heard about the problems black mold can cause to your property. Yet all the information out there can be a bit confusing. That is why it is important to understand the truth about these spores.

What Is Mold?

Mold appears naturally in the environment. It is typically microscopic and can enter a building through:

  • Doors
  • HVAC systems
  • Windows

Mold can even attach to peoples' clothes as they go into or out of a property. Once inside, the mold spores can form colonies that quickly spread.
Because mold is everywhere, it is impossible to completely eliminate it from your premises. You thus should not trust any mold cleanup companies that claim to remove all mold from a building. Instead, look for experts that provide mold remediation services.

How Do You Identify Black Mold?

This type of mold, also called Stachybotrys chartarum, may be particularly harmful to your business. Black mold cleanup specialists can properly identify the type of mold on your property. In the meantime, avoid touching any visible mold, regardless of its color.

How Does Mold Spread?

Mold thrives in wet areas. If you see or smell mold, you likely have a moisture problem in your building. This issue must be addressed first to prevent the mold from returning.
Try using your nose to find the location of the excess water. Mold creates a strong smell that can lead you to the source of the leak.
If you suspect you have a mold problem but do not find any visible water damage, check the humidity level of the building. An indoor humidity level above 45 percent could also promote mold growth.
Mold damage is a complex problem that can be hard to tackle on your own. When left untreated, black mold can spread quickly and harm building materials. If you smell a musty odor or see visible spores in your office, contact mold cleanup specialists in Franklin, NC.

Everything You Need To Know About Document Restoration

1/20/2020 (Permalink)

Picture of team members of a company SERVPRO of Nantahala

It is important to reduce the costs of your clients' claims any time disaster hits their Cashiers, NC, business. Besides their merchandise and equipment, their paperwork is one of the most important assets and must be protected or recovered. SERVPRO's document restoration service uses the latest technology to bring back their valuable materials with maximum convenience and at minimal cost.

The Restoration Process

The restoration procedure involves the use of vacuum freeze-drying that is performed by certified technicians and used by institutions such as the Library of Congress to preserve paperwork. In addition to document drying, cleaning, deodorizing and sterilization via gamma radiation are also employed. Conversion to digital is also offered alongside restoration to back up important information.

Types of Restored Documents

Your clients employ a variety of documents and paperwork for various purposes and goals. The emergency restoration company has worked on a variety of items.

  • Documents and other paperwork
  • Maps and blueprints
  • Books, magazines and other printed entertainment
  • X-rays
  • Photographs and negatives
  • Films
  • Manuscripts

Document restoration is not limited to just papers with information. You and your clients can protect and renovate any valuable piece of information damaged by any natural disasters or other incidents.

Advantages of Restoration

This service comes at an advantage for both your clients and you. The technicians working with the preferred restoration company of most insurance providers have certifications from the HPAA and their method is approved by the General Services Administration. Additionally, the clients can save plenty of money by allowing their building recovery providers to handle their paperwork as well, rather than hiring a separate service. Finally, this process can decontaminate the items from potential bacteria or harmful chemicals, ensuring the safety of costumers and staff.
Documents, images and other paper assets are just as valuable to your clients as other items. SERVPRO's document restoration options can protect their information and resume business in a fast, cost-effective manner.

Responding to Puffback in Commercial Buildings

12/30/2019 (Permalink)

Soot webs on ceiling. Puffback damage Puffback damage in Ellijay, NC

Responding to Puffback in Commercial Buildings

A furnace puffback is a messy and potentially dangerous situation that happens when your furnace doesn't ignite properly the first time. As unburned gas builds up in the combustions chamber, a lot of pressure also builds. When the system finally does ignite, gas, oil, and soot "puffs" out of the furnace. The resulting puffback damage could be limited to the area right around the furnace, or it could extend throughout your entire heating and cooling system.

How You Should Respond

There are a few things you need to know before you face this situation:

  • Puffbacks are more likely to happen in an oil furnace that a gas system.
  • Proper maintenance is the best way to avoid puffback damage.
  • The soot and other substances affecting your business can be difficult to remove.


As the building owner or manager, your first steps should include reporting damages to your insurance company, contacting a trained fire and smoke damage cleanup company for repairs, and calling a qualified heating and cooling technician to repair the malfunctioning furnace.

Cleanup Services Provided by Professionals

The professionals from a restoration company have participated in targeted trainings, so they know what types of risks to expect when working with soot and oil residue. These technicians have the tools and equipment to aggressively tackle the cleanup and restoration necessary to bring your building back into its pre-damage condition. If the puffback spread through the building's ventilation system, it's especially important to have professionals doing the cleanup.

Why Hire Professionals?

The mess and confusion caused by a furnace puffback can be upsetting. Your first response may be to start cleaning up right away. The best response, however, is to wait for trained technicians to do this work. It's possible that you could do more damage by attempting to clean up without the proper equipment and training. When your Ellijay, NC, building is affected by puffback damage, contact professionals to be sure the job is done right.

What To Expect From Business Interruption Insurance

12/21/2019 (Permalink)

Causes of business interruption Business interruption insurance is a must

When your business is hit by storm damage, such as flooding, it may be necessary to close while you rebuild. Unfortunately, the consequences of closing your doors for a couple of days to a few months can be catastrophic. This is where business interruption insurance comes it. This protection is meant to help you cope when extreme weather keeps your doors closed and when your storm cleanup efforts prevent you from operating as usual.

When Business Interruption Insurance Kicks In

There are several types of events that may make business interruption protection necessary, but not all of them are covered. In general, you can expect this special form of insurance to cover

  • Fires or floods that damage your office space or vital inventory
  • Damaged equipment that's necessary for daily operations
  • Business interruptions that occur because suppliers can't get to you
  • Profits you would have earned ordinarily
  • Expenses related to operating out of a temporary location


Naturally, there are some situations that aren't covered, so be sure to communicate with your insurance provider before and while you rebuild.

Rebuilding After Damages

Many insurance providers prefer that you work with qualified storm, fire, or flood cleanup professionals. Discuss the options available and your provider's preferences as soon as you can when your business has been damaged.

Normal Business Insurance Isn't Enough

Although your normal insurance probably covers physical losses regarding your closed business and stock, it doesn't protect you from the financial harm of lost income or compensate you for costs associated with moving to another location. Your other business insurance won't help you stay afloat when you haven't had any incoming revenue.

You May Not See It Coming

If extreme weather and other catastrophic natural events are possible in your area, business interruption insurance is a must. If government-established curfews and street closures make it difficult for customers to get into your business, you need special coverage. When storm damages make it necessary to shut down while you rebuild, a business interruption policy is absolutely crucial. Make sure your Highlands, NC, business is safe when the unpredictable happens.

3 Signs It's Time To Change Bathroom Water Supply Lines

12/9/2019 (Permalink)

Water piping tube installed externally along the bathroom wall Old bathroom supply line

Three Signs to Look Out For That It's Time to Replace Your Bathroom's Supply Lines

You’re not likely to think about the supply lines connected to your faucet or toilet when they are functioning as they should, but an unexpected bathroom leak due to unnoticed supply line damage can result in extensive water damage requiring the assistance of a water damage cleanup expert. Here are three signs to look out for that it’s time to replace your bathroom’s supply lines.

1. You Notice a Leak
There are several causes of a supply line leak to look out for, including:

  • Loose nuts or cracked threads
  • Freezing temperatures
  • Punctures or cracking
  • Corroded components

Rather than trying to repair broken lines, it is typically best to replace damaged lines as a precaution. While water pooling underneath the toilet or faucet is an obvious sign of a bathroom leak, you should also be aware of rust or higher than normal water bills.

2. Your Supply Lines are Getting Old

If your water supply lines are not functioning as they should, it is possible they are reaching the end of their lifespan. As lines are consistently exposed to varying water temperatures and materials begin to wear down, the potential of supply line damage or failure increases. You will want to consider the material of your supply lines when deciding if a replacement is long overdue. Typically, plastic supply lines have a much shorter life expectancy than other tougher materials, such as braided steel or copper.

3. You Are Replacing Other Bathroom Fixtures

If you are replacing your toilet or faucet, you should replace water lines as well. In the process of replacing fixtures, you may disturb the rubber seal, which can lead to issues down the line.
To avoid a catastrophe in your home in Sylva, NC, such as destroyed flooring, mold growth or even damage to ceilings if the bathroom is located on the top floor, always watch out for signs of supply line damage. Don’t delay in fixing issues, and contact a professional to help with the installation process if necessary.

3 Ways To Prevent Mold From Spreading

12/1/2019 (Permalink)

Hand pointing at mold growth on the wall Mold can cause serious health issues.

Finding mold inside your home is probably one of the last things you’d want to happen. Mold not only looks disgusting, it’s a major irritant and can cause some adverse health reactions. Many homeowners are unaware of what should be done to properly contain spreading mold. Here are some tips to stop mold from growing out of control.

Find the Source

The first and most important step in containing mold is to find the source of the problem. Mold often grows on the following items:

Drywall
Insulation
Carpet
Fabric
Wallpaper

Typical household problem areas include windows and doors, attics, behind refrigerators and washing machines and underneath sinks. In order for mold remediation to be effective, the source of the black mold must be identified.

Work With a Professional

Many individuals think they can tackle a mold problem on their own, especially if it’s a fairly small area. Regrettably, this can be a bad idea since many homeowners make the mistake of spreading mold spores while trying to clean it away. If you find mold in your Franklin, NC, home, it’s best to contact mold specialists to take care of the problem. A professional will have the essential training and equipment to properly handle the mold.

Prevent Future Mold

Once you’ve worked with a specialist to remediate the mold in your home, it’s advised to prevent any future problems. In order to prevent mold, you need to control moisture inside your home and keep moisture out of your home. Here are some simple suggestions:

Check the humidity level in your home and keep it below 60%
Open windows or doors when showering
Dry wet areas immediately
Always use exhaust fans in kitchens and bathrooms
Open windows whenever possible to increase circulation
Drain water away from your home
Fix leaks immediately

Spreading mold is something you want to avoid in your home. If you find mold, contact a specialist who can help you take care of the problem correctly. Take the necessary steps to prevent future mold damage.

How To Extinguish a Grease Fire

11/26/2019 (Permalink)

Smoke surrounding a smoke alarm that's going off Protect your home with smoke alarms

You can cause a lot of fire damage to your home in Franklin, NC, with what starts as a small flame. A grease fire in your kitchen may start with a little smoke but quickly grow out of control. Knowing how to recognize the beginning of a fire and respond in a timely manner can help you extinguish it before it causes too much damage.
Prevent Smoking
The most common cause of grease fires is overheated oil. You can prevent this problem with a few easy precautions:

Don't leave hot oil unattended.
Don't heat oil above its smoke point.
Use a heavy pot when heating oil.

If your pot begins to smoke, you should take notice. Fire cleanup experts don't recommend moving the pot once it catches fire, but if it does start to smoke, you can likely prevent fire by removing it from the burner immediately.
Cover Fire
A small grease fire may be able to be put out simply by covering it. Fire needs oxygen to thrive. Cut off its oxygen supply, and you may be able to extinguish the flame. Make sure you use a metal lid to do so, however, as glass is likely to shatter.
Extinguish Flame
If you cannot smother the fire with a lid, the next option is to douse it in something that will put it out. Baking soda is the best choice. Don't ever use water on a grease fire, as it can make the hot oil splash, spreading the fire. As a last resort, you can use your fire extinguisher to put out a small kitchen fire.
Call 911
Once you have expelled all the contents of the fire extinguisher, you need to vacate your home if the fire is still not out. Call emergency services. Large fires should always be left to the professionals.
You can usually prevent a grease fire in your kitchen. If such a fire does happen, you may be able to take care of it with minimal damage if you respond quickly.