Recent Posts

Precautions To Take During Mold Remediation

2/2/2021 (Permalink)

Mold Quarantine Mold remediation services in Cullowhee, NC

Finding black mold in your building can be stressful, and you may be concerned about how to keep your employees and building safe during the mold removal process. Taking these precautions can help.

Prepare for Remediation

Before the mold remediation service arrives, there are things you can do to prevent further mold growth, minimize damage and keep everyone safe:

  • Clean up water and dry the area
  • Remove any items touched by mold or water
  • Open windows and doors
  • Clear the work area for technicians
  • Remove people and animals from the area if instructed by a technician

Understand the Remediation Process
While every mold remediation service in Cullowhee, NC, may have slight differences in procedures, the mold removal process is generally the same. Understanding what to expect can help you prepare and take proper precautions.
The technicians will first bring necessary equipment into the building and set up protective materials, such as plastic sheets, to prevent any further damage. They will then put on protective equipment before coming into contact with mold or water. While not all mold or liquids are hazardous to touch, they will usually take precautions as if the area is contaminated, just to be safe. You and anyone else in the building should take these same precautions and avoid contact with potentially contaminated materials.
After drying any moisture, they will spray a disinfectant over the area that kills spores and prevents mold growth. They may have to return the following day to spray an encapsulant on the area, which further contains the mold, preventing further growth or damage.

Repair Structural Damage
Mold can damage building materials, such as wood, and cause structural damage to the building. The mold remediation service should check for any signs of damage. Any problem areas should be repaired as quickly as possible to ensure that the building is safe and structurally sound.
Knowing what to do before remediation, understanding the mold removal process and promptly repairing structural damage can protect your employees and building if you discover mold growth.

6 Disaster Cleanup Services You May Encounter

1/15/2021 (Permalink)

Background of a SERVPRO worker wearing helmet, Servpro Logo, 24/7/365 Call a 24/7 emergency response hotline to have your home restored, repaired or recovered

Here Are Some Of The Most Common Services That Remediation Professionals Offer

During the storm season in Murphy, NC, you may find yourself looking for a remediation company. These companies can offer support after a disaster and help you restore your home. However, repairing storm and water damage comes with a variety of potential services. Some of these use state-of-the-art technology to recover your precious items. Others are more along the lines of contractor services. Whatever you decide on, you must know your options. 

1. 24/7 Emergency Response
Disasters can happen during the day or at night. Therefore, you may find yourself calling a 24/7 emergency response hotline during the early morning hours to have your home restored, recovered, or repaired.

2. Emergency Repairs
A storm can cause structural damage that threatens your safety. Whether you need structural repairs or boarded up windows, many companies offer emergency services with immediate response times.

3. Secure Content Storage
After a storm, you may have your personal belongings sent to a content cleaning. Once they have been cleaned and deemed usable, most companies will be able to provide secure storage for you until you are ready to return to your home.

4. Water Restoration
Flooding requires immediate action to remedy. This service will involve a team extracting water, repairing leaks, cleaning your home, and restoring any damage.

5. Drying
If your home has experienced flooding, the excess moisture must be removed quickly to prevent mold growth. If your home does not need a full water restoration, you can hire a company to dry it out and get the humidity back to normal.

6. Document Recovery
Whether it is fire or flooding, losing your critical documents can hurt you. To avoid this, you may need document recovery services, which will restore your precious materials to usable conditions.
Qualified restoration companies offer a variety of services that can mitigate storm and flood damage quickly. Knowing your options can help you decide what will best meet your needs during an emergency.

Toilet Leaking at the Base? Here's How To Fix It

12/28/2020 (Permalink)

Leakage of water from a toilet due to blockage of the pipe A leaking toilet can be easy to fix

Toilet Leaking at the Base? Here's How To Fix It

If you find water around the base of your toilet in Cashiers, NC, you might think you're in for major repairs. A leaking toilet, however, can be easy to fix. It's important to clean up the water and repair the leak to avoid water damage. If you have damage, a commercial restoration company can help you with the drying process and make repairs.

Check the Source
To see where the water is coming from, dry the toilet and floor and watch for a new puddle to appear. See if the puddle comes from the toilet base and not from another source, such as:

  • Sweating bowl
  • Crack in the tank
  • Shutoff valve
  • Supply tube

Fix the Leak
You might be able to stop the bathroom leak by tightening the closet bolts. First, pry off the bolt caps. Without using too much pressure, tighten each bolt gradually with a wrench.
Many times, leaks happen when the wax seal around the toilet base fails. A properly installed wax ring will last a long time. However, wax rings can dry out or crumble and need replacement.
Turn off the water supply to the leaking toilet. Flush it to remove water, using a cup, sponge or wet/dry vacuum to dry it completely. Disconnect the water-supply tube and loosen the closet bolts. Rock the toilet back and forth to loosen the wax ring, then set the toilet aside. Scrape the old ring from the toilet and flange. If the flange is cracked, it may be causing the leak and will need repairing or replacement.

Replace the Toilet
Place the new wax gasket on the flange, centering it carefully. Lower the toilet onto the wax ring and use your weight to compress it. Alternately tighten the closet bolts, pressing on the gasket again occasionally as you do so. Then, snap on the bolt caps, reattach the water-supply tube and turn on the water. Test for leaks with a couple of flushes.
Fixing your leaking toilet is usually a simple and inexpensive process. If you're having trouble fixing it or if your flange is broken, consider calling a plumber for assistance.

Securing a Building After a Fire in 3 Steps

12/28/2020 (Permalink)

structure of a building after a fire Fire damage in Andrews, NC

Three Steps To Secure Your Building After A Fire

It is tough to know how to react when your business sees extensive fire damage. Amid the stress and frustration, you will need to take a minute to secure your business. This is important after a fire. Your goal is to prevent further damage to your building. Here are three steps you can take to secure your building while waiting for the professional restoration company to arrive.

1. Prevent Flare-Ups
The first step to prevent further fire damage is to reduce your risk of flare-ups. The fire department handles this step if they put out the fire. However, if you put the fire out yourself, you will need to handle this. When you think it is completely out, respray it with an extinguisher. Check for heat or coals in the area. If you find some, continue to spray and check the area until there are no coals or heat.

2. Protect Against the Weather and Animals
If a fire left holes in your building's exterior, you need to protect it from the weather and animals. Put a tarp over the roof and board up windows and doors to prevent water damage if it rains. It will also keep squirrels, birds, and other animals out of your building. Secure tarps with pieces of wood over the tarp and screwed into the building. Use 3/4 inch plywood to board up the windows and doors.

3. Protect Against Looters and Vandals
Some people will see the empty building and take to looting and vandalizing it. Fortunately, securing the windows and doors with plywood will prevent them from entering. Make sure that the plywood has been installed from the inside. Otherwise, the vandals can unscrew it and enter.
Preparing for the fire cleanup process after your Andrews, NC business sees fire damage is stressful. Despite this, take the time to secure your building. These three steps will help you secure your building and let you come back to find it in the same condition.

How To Help Your Tenants When They Discover Mold

12/8/2020 (Permalink)

Mold growth on a wall Mold damage in Franklin, NC

Understand The Signs Of Mold

As a landlord in Franklin, NC, you receive a lot of calls from your tenants about a variety of things. When your tenants call because they think they've discovered mold in the bathroom, they're usually pretty panicked. The good news is that most mold isn't toxic, so there's no need to rush out of the apartment. There are a few tips that you can give them so that they can tell if it's actually mold, and you can handle mold cleanup if it is.

1. Do a Sniff Test
One of the first signs of mold is a musty smell. The smell is not from the mold itself but from the gases that it emits as it grows. Mold grows in humid environments such as poorly ventilated bathrooms.

2. Know What to Look For
While most mold is black or green, it can be a variety of different colors. Mold is usually fuzzy in appearance and loves dark corners and wet places like around your shower head or under the sink. Mildew is a little different. While it is technically early stage mold, it hasn't rooted. Mildew cleanup can be done with detergent, bleach, and elbow grease. Mildew is more powdery and white or black, resembling dust or dirt.

3. Describe the Size
Is the spot your tenant is describing small or is it covering a large portion of the wall or ceiling? The size of the suspected problem will give you a hint as to how extensive the mold contamination might be.

Call for Help
Once you've spoken with your tenant and seen the problem, it ultimately in your and their best interest to call a mold removal and remediation specialist to deal with the problem. Proper mold cleanup can become an extensive process as they check into walls and under flooring. You don't want to be responsible for spreading mold spores by trying to do the work yourself.
Helping your tenants to understand the signs of mold will help you to determine the extent of mold cleanup that needs to happen.

Common Questions About Dealing With a Water Damaged Wood Floor

12/8/2020 (Permalink)

Floormats on floor, equipment use to dry wooden floor Wooden floor damaged by water in Franklin, NC

What To Do During This Situation

A wood floor is a great asset for your Franklin, NC, business. It is important to protect it if a pipe burst or a leak threatens to create water damage. You may have some questions about dealing with a wet floor. See the following responses to get a better idea of what to do during this situation.

Why Should I Clean the Floor Fast?
Wood is a porous material that easily absorbs and retains water once it is introduced. The water weakens the wood, which leads to warping and discoloration. Larger amounts can also create structural damage that affects the building. The best way to prevent these issues is by fixing the issue causing the damage, moving the excess water away from the affected area and drying it as fast as possible. The sooner you act, the less water will be absorbed.

How Do I Clean the Floor?
Once a plumbing professional deals with the leak, pipe burst or other issue, you must remove the water. Depending on the type of the damage, you may use between a paper towel and a wet vacuum. Afterwards, you can apply any of the following materials on the affected area:

  • Paper towels
  • Newspapers
  • Neutral powder
  • Kitty litter

You should let any of these solutions sit for a couple of days unless you need to replace them. Be careful when removing wet litter or powder, as it can be heavy.

What If the Floor Is Still Affected?
If the wood floor is still damp or visibly damaged, you will need to contact commercial remediation specialists to handle the situation. They have the experience and tools necessary to completely remove damage. Even if the location seems dry, it does not hurt to run an inspection and remove all doubt.
Clients might love your business's wooden flooring, but you must take extra care of it against incidents like a pipe burst that can damage it. Act quickly to fix the issue, remove the water damage and contact professionals whenever possible.

How To Use a Fire Extinguisher

12/8/2020 (Permalink)

Young Man Using Red Fire Extinguisher To Stop Fire Coming From Oven In Kitchen Learn how to use a fire extinguisher in your home

How To Use a Fire Extinguisher

A home fire can have many causes and can happen at any time. It's important for homeowners in Franklin, NC, to keep a fire extinguisher handy inside the home so a fire can be extinguished before it gets out of control. While the majority of homeowners have an extinguisher inside the home, research shows less than half actually know how to use one.

Being Prepared
A homeowner should not only be prepared to use a fire extinguisher at a moment's notice, but they need to know where to find it. If an emergency does arise, you'll be quicker to act on it. Situations in which you might need a fire extinguisher include:

  • When the fire is contained to one object
  • You feel confident in using the extinguisher
  • You have the right extinguisher type

While you should always call the fire department before using an extinguisher, you should get out of the structure if you're aren't confident in how to use the device. It's always best to put safety first, and during a fire is not the time to try to learn how to use an extinguisher. Fire damage can always be reversed during restoration.
Extinguishers are made for different types of fire. Some extinguishers are water-based, and made for common products such as wood, cloth, plastic, or paper. The majority of homeowners will only have a class A extinguisher. You wouldn't want to use a class A extinguisher on a gas burner during a kitchen fire.

Using the Extinguisher
You'll be confident in using your extinguisher if you remember the acronym P.A.S.S. This stands for pull, aim, squeeze and sweep. First, you pull the pin, then you aim the extinguisher, squeeze the handle and sweep from side to side.
If a fire happens, always think first. A fire extinguisher can be a powerful tool against devastating damage, but only when you know how to use it properly. It's a good idea to periodically refresh yourself on fire safety and proper usage of the extinguisher in your home.

How Does Black Mold Get Into My Home?

11/25/2020 (Permalink)

Black mold One species of black or green-colored mold is stachybotrys chartarum

There are several species of mold (and fungus) that fall under the "black mold" category, but the color of the mold doesn't always mean that it's hazardous. However, if mold growth isn't treated, structural decay could take place; because of this, you should always take action when you suspect mold, mildew, or fungus, contacting qualified mold cleanup professionals immediately.

How Mold Gets Into Your Home

One of the first things you need to know about black mold, or any other color, is why it's growing in your home. Consider the following facts:

Mold loves humidity. It thrives in environments that are warm and moist.
Mold feeds on many materials, including wood, dirt, paper, fabric, and even cement. It can lead to the deterioration of these materials and also affects metal.
Airborne spores can enter your home on gusts of wind, your clothing, the pets' feet, and through your heating and cooling system.

Once mold is carried into your home, the spores can settle on these moist surfaces and begin to colonize within just a day or two.

Why Black or Green Mold Is Common
One species of black or green-colored mold is stachybotrys chartarum. This type of mold thrives on any surface with a high cellulose content. Some examples include fiberboard, paper, and similar homebuilding supplies. This type of mold is fairly common in homes where humidity levels are high, where aging roofs or foundations allow moisture into hidden pockets, and where pipes leak out of sight. Even condensation on the windows can cause moisture to seep into spaces that aren't seen. Professional mold remediation is important to ensure that hidden pockets are identified.

When Mold Should Be Treated
Whenever you suspect mold in your Hayesville, NC, home, you should take immediate action to have it cleaned up – regardless of its color. Any type of pink, blue, gray, green, or black mold can weaken the structural integrity of your home. Most types of mold lead to unpleasant sights and smells that you don't want.

When Your Insurance Will or Won't Cover Your Broken Pipes

11/23/2020 (Permalink)

Rusty burst pipe spraying water after freezing in winter. Broken pipes are often the culprit

Anyone who has ever had a flood in their Franklin, NC, home knows how devastating it can be. If you don't discover this problem right away, the damage can be extensive. Broken pipes are often the culprit. Cleaning up after such flooding can be expensive. Fortunately, your homeowner's insurance may cover these costs as well as what it will take to repair or replace the pipes. You should understand your policy and also know when insurance providers will cover broken pipes and when you will be on your own.

Insurance Claim Denials

A broken pipe can be a tricky issue when it comes to filing an insurance claim. In the following situations, you would need supplemental flooding insurance or would not have any coverage at all for the damage and cleanup:

  • If you deliberately damage the pipes
  • If the pipes break because you failed to perform routine maintenance
  • If you knew about a leak or other pipe damage repair or replaced the pipe

Unexpected, Sudden Problems
You could do your part to take care of your home's plumbing but still have issues with the pipes. If there is a flood because of a pipe burst, despite your best efforts, your insurance company should honor any claim you make.

Defective Plumbing
Even newer homes can have flooding from a broken pipe. If the pipes break because of substandard materials or poor installation, your insurance coverage should take care of any cleanup and fix broken pipe.

Vandalism, Sabotage
Insurance companies will cover any type of water damage that comes as a result of mischievous behavior. If someone breaks into your home and destroys the plumbing, including the pipes, you should be able to file a claim.
Cleaning up after a flood can be costly and time-consuming, especially if a broken pipe is the cause. You can have peace of mind knowing that your insurance plan can often help pay for the costs of hiring a professional water cleanup crew.

What You Need To Know About Flooding and Renter's Insurance

11/12/2020 (Permalink)

Renters insurance form and dollars on the table. Make sure you know what your renter's insurance covers before a flood

Understand Your Renter's Insurance And How It Pertains To Flooding

When you decide to rent space for your business in Cullowhee, NC, take time to fully understand your renter's insurance and how it pertains to flooding. For example, did you know that

The property owner is responsible for any structural damage that occurs during a flood
Tenants are responsible for the contents of the property they are renting
Flood coverage isn't usually covered in property policies; it must be purchased separately
Your insurance won't cover a temporary space unless it's specifically written into the policy

The owner of the property you're renting isn't responsible to make sure you have adequate coverage, and the right policies could be vital to the success and survival of your business.

Owner and Renter Policies
If you own the building and rent space to other tenants, you must have two types of flood insurance. The first covers the structural elements of the property, and the second covers your belongings inside the property. If you don't own the building and are a renter, you need the second renter's insurance option which covers your contents inside the building. These contents may include furnishings, carpets, electronics, paperwork, and inventory.

Causes of Flooding
There are many ways flooding could occur, so it's important to arrange the right insurance coverage before this type of disaster happens. Even if you don't live in a high-risk flood zone, melting snow, burst pipes, or a problem with the sprinkler system could leave you with soggy carpets and damaged equipment. Make sure you ask your agent about the causes of the flooding because some agencies cover frozen pipes and hurricanes, but others don't.

A Quick Response
It's vital that water damage repair professionals start their cleanup and repair work as soon as possible after flooding occurs. Make sure you know what your renter's insurance covers before a flood, so you can minimize the disruption to your business.